Redeem via Online Now

Redemption Period: 2 Mar – 15 Apr 2020

Before redemption, get ready the necessary redemption information.
  • Samsung Account
  • Device IMEI No.
  • Photo of your pre-order purchase receipt
  • Photo of your Redemption Card
    (Please ensure the Serial No. on the top right hand corner of the Redemption Card is clearly captured)
To complete the redemption process:
  • Fill in your contact details and device IMEI No.
  • Select the date and place of purchase
  • Indicate your preferred delivery address to receive the free gift
  • Upload a photo of your pre-order purchase receipt and the Redemption Card

Terms and Conditions

  • Each customer is only entitled to 1 Redemption Card per Samsung Galaxy S20/S20+/S20 Ultra 5G device purchased. Customers will be provided with the same number of Redemption Card as the number of Samsung Galaxy S20/S20+/S20 Ultra 5G devices purchased. If proof of purchase clearly shows that multiple Samsung Galaxy S20/S20+/S20 Ultra 5G devices were purchased, each Gift must be redeemed using a separate Redemption Card. This Card only allows customers to redeem the Gift(s) specified in this Card.
  • This promotion is only valid for customers who purchase the above mentioned Samsung product(s) during the applicable promotion period from Samsung Experience Stores, selected Consumer Electronics and IT stores, Telecommunication Operators and Online Partners, and is not valid with other discounts or promotions.
  • Gifts may only be redeemed in person by the customer as named in the proof of purchase documents, by collection at the respective redemption points during the Redemption Period, upon submission and/or presentation of valid Redemption Documents as specified in the Redemption Details. No extension of Redemption Period will be allowed.
  • If the person redeeming the Gift(s) is different from the customer as named in the proof of purchase documents, an authorisation letter duly signed by the customer , a copy of the identity card/ passport of the customer and the original identity card/ passport of such person redeeming the Gift(s) must be presented for verification purposes. However, retailers, dealers and promoters are under no circumstances allowed to make redemption on behalf of customers.
  • This Redemption Card may not be sold or assigned to another party. Any attempt to so will automatically render this Redemption Card null and void
  • Samsung reserves the right to reject redemption for customers whose details do not match the proof of purchase documents, where the Redemption Card is not submitted with all Redemption Documents, if Samsung suspects the Redemption Card or any Redemption Documents to be false or tampered with in any way, or otherwise if Samsung believes in its sole discretion that the redemption is not in accordance with these Terms and Conditions.
  • Samsung reserves the right to replace any Gift(s) with another item. Gifts are not exchangeable for cash or kind.
  • This Redemption Card is deemed void if defaced or otherwise damaged. Samsung will not be responsible for and will not replace any lost, stolen, damaged, defaced, expired and/or otherwise voided Redemption Card.
  • Promotion is applicable to end-customers only; not trade, corporate or bulk purchases.
  • Samsung reserves the right to amend these Terms and Conditions at any time without prior notice and without assigning any reason.