Change in Hotline Operating Hours


Starting May 1, 2024, our support hotline will operate daily, from 8am-10pm. Live chat support will remain available 24/7.


Contact Us

Call Us

For Mobile Device and Samsung Apps Enquiries
1800-4252997 (1800 GALAXY S)
Overseas: +65 6228 3738

From other Product Enquiries
1800-7267864 (1800 SAMSUNG)
Overseas: +65 6228 3737

24 hours / 7 days a week
☏ : Mobile Device Enquiries ☏ : Other Product Enquiries

Face-to-Face Support

Service centre locations:
1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall

Monday to Saturday - 11am to 7pm
Sunday/Public Holiday - 11am to 5pm
Service Centre Information
View more

Online Support

Live Chat

Monday to Sunday (Including Public Holidays)
Open 24 hours
Start chatting

Email

We'll respond within 1 to 2 working days.
Email

Email to CEO

Contact the dedicated CEO's office.
Email to CEO

Warranty Info

For peace of mind we offer a manufacturers warranty on all our products.
Register your product Warranty information

Repair Services

Arrange an appointment.
Book an appointment Track my repair

Sign Language Support

Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
Learn more

Voice of Customer

Have our services met your expectation? If not, please tell us what you think. Your message will be promptly handled under the direct supervision of our executive management team.
E-Mail
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