Conditions that trigger overheating in Samsung Galaxy Note8

Last Update Date : Jun 26. 2018

Conditions that will trigger overheating

• Using features or applications that require more power for extended periods

• During wireless or wired charging

 

• Due to the exterior environment conditions (i.e. using for extended periods in very hot conditions, storing device in very cold or hot temperatures, exposure of device to direct sunlight. etc)

When the device is overheated, Device cooling down message will pop-up on the screen.

Samsung Galaxy Note 8: Learn more about device overheating

What happen next?

Device's algorithm will operate by limiting the following functions:

• Features
• Performance speed
• Screen brightness
• Running applications will be closed
• Charging
• Allow to make emergency calls only

Take note: The device may turn off during cooling down. This is a normal operating condition to prevent damage to the device. Allow the device to cool down completely before charging again

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

Monday to Friday (Excluding Public Holidays)
9:00am - 7:00pm

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call

1800-4252997For Mobile Device and Samsung Apps Enquiries

+65 69161260From Oversea

1800-7267864For other Products Enquiries

+65 69161261From Oversea

Monday to Sunday (Including Public Holidays)
8:00am - 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us