Samsung Galaxy Note8 is not responding while using the Contacts App

Last Update Date : Jun 26. 2018

This symptom could happen when applications are not updated to the latest versions

 

Before proceeding, check if the Customisation Service application is updated to the latest version (Latest version is 1.6.04.0 or higher)

How to check the version?

1 Tap Settings
Samsung Galaxy Note 8 is not responding while using the Contacts App
2 Tap More
Samsung Galaxy Note 8 is not responding while using the Contacts App
3 Tap Show System Apps
Samsung Galaxy Note 8 is not responding while using the Contacts App

Tap Show system apps

4 Tap Customisation Service
Samsung Galaxy Note 8 is not responding while using the Contacts App
5 Check for current version
Samsung Galaxy Note 8 is not responding while using the Contacts App

How to update?

1 Select Samsung Apps
Samsung Galaxy Note 8 is not responding while using the Contacts App
2 Tap More > My apps
Samsung Galaxy Note 8 is not responding while using the Contacts App
3 Tap Update
Samsung Galaxy Note 8 is not responding while using the Contacts App
4 Tap Customisation Service
Samsung Galaxy Note 8 is not responding while using the Contacts App
5 Tap Update
Samsung Galaxy Note 8 is not responding while using the Contacts App

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