Samsung SmartThings Multipurpose sensor is giving false open/close events

Last Update Date : Jun 27. 2018

If your Samsung SmartThings Multipurpose sensor is giving false open/close events, follow these steps:

1 Ensure the sensor is mounted correctly with two raised indicators parallel and aligned
2 If the sensor is mounted on or near another magnetic source, this can cause false open/close events. Try taking the sensor down and testing it isolated from possible magnetic sources
3 Check the battery level. Change the battery when the level is low
Samsung SmartThings Multipurpose sensor is giving false open/close events

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