Samsung SmartThings Water Leak sensor won't connect
If after initial setup and your Samsung SmartThings Water Leak sensor won't connect, ensure that SmartThings Hub is installed and follow these steps:
On Samsung SmartThings home screen, tap Water Leak Sensor > tap More (3 vertical dots on the top right) > Edit > Delete device
a. To re-add Water Leak Sensor, tap + on the home screen > Add Device > SmartThings > Moisture Sensors
b. While the Connect Home is searching, press and hold the connect button on the Water Leak sensor for 5 seconds
c. Release the button when the LED light starts blinking red. The LED should blink green three times when it connects to the Connect Home
a. Bring the sensor within 10-feet (3-meters) of the Connect Home and try the reset and repeat the steps detailed in Setup. Confirm the sensor is working
b. Move the to the final location and confirm it continues operating
a. To check, go the device list in the App: My Devices. Look for a device with the generic name Leak Sensor
a. Tap Wi-Fi hub on home screen > Tap the picture of Wi-Fi hub device > Reboot Device > Reboot
b. If the Connect Home does not respond to the reboot command, hard reboot it by unplugging the power for 30 seconds
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