What to do when profile pictures in contacts are missing after upgrade to Android Oreo OS?
Starting from Android Oreo OS, the policy for profile sharing has been changed. Previously in Nougat OS, customers are allowed to use profile sharing regardless of logging in to their Samsung Account.
With the new Android Oreo OS, customers must register and sign in to their Samsung Account to use Profile Sharing features. To sign in to your Samsung Account, tap your profile in Contacts App and fill in your username and password.
If your device is already signed in to your Samsung Account and Profile Sharing information does not show properly, please sign out of your Samsung Account and then sign back in.
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