Why Samsung account is a requirement to use Bixby Service?
Samsung account is required to capture user's info so that Bixby learn the user's behavior and usage patterns and provide the curated service based on its data. In order to analyze the command via server with high quality, it should be connected to network.
Only minimum personal information agreed by user will be saved and the information stored in the Bixby server will be deleted if the user deactivate Samsung Account or disable Bixby usage.
Thank you for your feedback!
Need more help? Contact Us.
Monday to Sunday (Including Public Holidays)
Open 24 hours
* For any printer related enquiries, please visit HP website .
Find out more about how you can get face-to-face help.