Why Samsung account is a requirement to use Bixby Service?

Last Update Date : Feb 21. 2018

Samsung account is required to capture user's info so that Bixby learn the user's behavior and usage patterns and provide the curated service based on its data. In order to analyze the command via server with high quality, it should be connected to network.


Only minimum personal information agreed by user will be saved and the information stored in the Bixby server will be deleted if the user deactivate Samsung Account or disable Bixby usage.

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

Monday to Sunday (Including Public Holidays)
Open 24 hours

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call

1800-4252997 (1800 GALAXY S)For Mobile Device and Samsung Apps Enquiries

+65 69161260From Overseas

1800-7267864 (1800 SAMSUNG)For other Products Enquiries

+65 69161261From Overseas

Monday to Sunday (Including Public Holidays)
Open 24 hours

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us