TERMS AND CONDITIONS
S20 S10 CASHBACK PROMOTION
SAMSUNG ELECTRONICS (UK) LIMITED


 

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at https://www.samsung.com/uk/cashback-offer/switch-and-save-s20/ or https://www.samsung.com/uk/cashback-offer/switch-and-save-s10/ form part of the Terms and Conditions.

 

The Promoter
1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).

 

Promotion Period
2. The Promotion will commence at 00:01 (BST) on the 7th May 2020 and shall close at 23:59 (BST) on the 23rd May 2020 (the “Promotion Period”). 

 

Eligibility
3. To be eligible to participate in the Promotion you must be a UK, Channel Islands or Isle of Man resident aged 18+ with a valid UK bank account, who has received an email (“Offer Email”) inviting them to take part in the Promotion (“Participant”). For the avoidance of doubt, all Offer Emails shall be sent between the 7th May and 23rd May 2020.  
4. This Promotion is only available to end users (e.g. not to any reseller or business) and is not available in conjunction with any other Samsung offer or promotion.
5. Rewards shall be paid by way of bank transfer and Participants must have a valid UK, Channel Islands or Isle of Man bank account in order to receive the Reward. 

 

Offer
6. Participants who purchase a new (i.e. not second hand, ex-display or refurbished) Samsung S20 or S10 device as listed in Table 1 below (the “Promotion Product”) online from the Participating Retailer (as defined below at Condition 9) within the Promotion Period will be eligible to claim a cash back reward (exclusively paid by way of bank transfer) by redemption also in accordance with Table 1 below (the “Reward”). 

 

 

Table 1 – Promotion Products and Corresponding Reward

TERMS AND CONDITIONS

S20 S10 CASHBACK PROMOTION
SAMSUNG ELECTRONICS (UK) LIMITED

 

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at https://www.samsung.com/uk/cashback-offer/switch-and-save-s20/ orhttps://www.samsung.com/uk/cashback-offer/switch-and-save-s10/ form part of the Terms and Conditions.

 

The Promoter

  1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).

 

Promotion Period

  1. The Promotion will commence at 00:01 (BST) on the 7th May 2020 and shall close at 23:59 (BST) on the 23rd May 2020 (the “Promotion Period”). 

 

Eligibility

  1. To be eligible to participate in the Promotion you must be a UK, Channel Islands or Isle of Man resident aged 18+ with a valid UK bank account, who has received an email (“Offer Email”) inviting them to take part in the Promotion (“Participant”). For the avoidance of doubt, all Offer Emails shall be sent between the 7th May and 23rd May 2020.  
  2. This Promotion is only available to end users (e.g. not to any reseller or business) and is not available in conjunction with any other Samsung offer or promotion.
  3. Rewards shall be paid by way of bank transfer and Participants must have a valid UK, Channel Islands or Isle of Man bank account in order to receive the Reward.

 

Offer

  1. Participants who purchase a new (i.e. not second hand, ex-display or refurbished) Samsung S20 or S10 device as listed in Table 1 below (the “Promotion Product”) online from the Participating Retailer (as defined below at Condition 9) within the Promotion Period will be eligible to claim a cash back reward (exclusively paid by way of bank transfer) by redemption also in accordance with Table 1 below (the “Reward”).

 

Table 1 – Promotion Products and Corresponding Reward

TERMS AND CONDITIONS

S20 S10 CASHBACK PROMOTION
SAMSUNG ELECTRONICS (UK) LIMITED

 

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at https://www.samsung.com/uk/cashback-offer/switch-and-save-s20/ orhttps://www.samsung.com/uk/cashback-offer/switch-and-save-s10/ form part of the Terms and Conditions.

 

The Promoter

  1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).

 

Promotion Period

  1. The Promotion will commence at 00:01 (BST) on the 7th May 2020 and shall close at 23:59 (BST) on the 23rd May 2020 (the “Promotion Period”). 

 

Eligibility

  1. To be eligible to participate in the Promotion you must be a UK, Channel Islands or Isle of Man resident aged 18+ with a valid UK bank account, who has received an email (“Offer Email”) inviting them to take part in the Promotion (“Participant”). For the avoidance of doubt, all Offer Emails shall be sent between the 7th May and 23rd May 2020.  
  2. This Promotion is only available to end users (e.g. not to any reseller or business) and is not available in conjunction with any other Samsung offer or promotion.
  3. Rewards shall be paid by way of bank transfer and Participants must have a valid UK, Channel Islands or Isle of Man bank account in order to receive the Reward.

 

Offer

  1. Participants who purchase a new (i.e. not second hand, ex-display or refurbished) Samsung S20 or S10 device as listed in Table 1 below (the “Promotion Product”) online from the Participating Retailer (as defined below at Condition 9) within the Promotion Period will be eligible to claim a cash back reward (exclusively paid by way of bank transfer) by redemption also in accordance with Table 1 below (the “Reward”).

 

Table 1 – Promotion Products and Corresponding Reward

Promotion Product (All variants)

Reward Value (£)

Samsung Galaxy S20

250

Samsung Galaxy S10

200

 

7. Participants may claim a maximum of one (1) Reward and one (1) Promotional Product.

8. Purchases from auction websites (e.g. eBay) or purchases from any 3rd party marketplace (e.g. Amazon Marketplace or Play Trade) are specifically excluded from this Promotion (“Excluded Retailers”).

9. To be eligible under the Promotion, purchases of Promotion Products must be made from the Samsung UK Online Store available at www.samsung.com/uk only  (“Participating Retailer”).

 

Claims

10. After purchasing a Promotion Product from a Participating Retailer in accordance with Condition 6, Participant’s must visit https://20201.samsungpromotions.claims/s20s10cashback and complete the presented Claim form with their name, contact information, address and bank account details and any other requested information and submit it together with a scanned copy of their proof of purchase and the IMEI number for the Promotion Product (a “Claim”).

11. Claims may only be submitted between thirty (30) and sixty (60) days after the date of purchase (“Claim Window”), meaning the final Claim date for purchases made on the 23rd May 2020 is no later than 23:59 (BST) on 22nd July 2020 (the “End Date”). Claims received after the End Date will not be eligible. For the avoidance of doubt, the date of purchase as stated on the relevant proof of purchase counts as day one (1). 
12. Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter and that it has been successful and validated (“Claim Validation”). 
13. If an email or SMS acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at s20s10cashback@samsungpromotions.claims or 03452160121 (UK) within seven (7) days of a Claim being submitted. 

14. If the Claim is deemed to have not been submitted correctly or the relevant IMEI number cannot be verified as valid, the Participant will be notified via email and SMS and offered the opportunity to provide the required information (including but not limited to a photograph of the Promotion product IMEI number) to validate their Claim within seven (7) days from notification. If no response is received, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward

15. .Participants will receive the Reward by way of bank transfer to the bank account detailed in the Claim within thirty (30) days of Claim Validation.

16. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

17. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.

18. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to generate or require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant. This process may involve the Promoter sharing information with third parties

19. .If a Participant returns a Promotion Product after making a Claim, then the Participating Retailer shall notify the Promoter and the Claim shall be rejected. Where the Reward has already been paid then the Promoter shall seek to recover the Reward from the Participant.

20. Participants who purchase a Promotional Product, but at no point received an email inviting them to take part in the Promotion shall not be eligible for a Reward in any circumstance. 

21. A Claim must be made by the Participant, using the email address that receivFed the original promotional invite, and must not be made through agents, third parties or in bulk.

 

Privacy and Data Protection

22. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.

23. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy, available at www.samsung.com/uk/info/privacy.

 

General

24. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

25. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

26. Rewards are non-transferable and not redeemable for cash by Participants.

27. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

28. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as included in the Reward.

29. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance or receipt of the Reward. The above limitation of liability shall not apply to death or personal injury caused as a result of Promoter’s negligence.

30. The Promotion is governed by English law.