Product support

Our experts are ready to go the extra mile in helping you to get the most from your device. Cracked screen? No problem. Need a set-up? You got it. Looking for 121 advice on learning all about the cool features? Yep, we're here for that too.

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Support for your Device

Get help setting up or repairing your device from one of our qualified technicians


Book a virtual video support appointment

Need help setting up your device, app features or system optimisation?

Please note we don't offer repair bookings through this service. To book a repair please select the repair option above.

Select a Time

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Tell us a bit about your device

What do you need help with?* (30 characters minimum length)

Appointment Details

10:00 - 11:30 | Tuesday 09 November 2019 | Samsung KX


Samsung offers video meeting calls through Zoom so we can assist with your queries. Personal data you provide to us will be processed by Samsung in accordance with our Privacy Policy.

By submitting this form you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

Your appointment is booked


Thank you for booking your virtual video support appointment


Repair booking confirmation

See you on:

Time Slot

For a:

Virtual video support appointment

Duration:

One hour slot

Booking ref:

Reference code

Preparation:
  • 1. Ensure you have internet connection
  • 2. Ensure your device is sufficiently charged
  • 3. Please arrive on time for your appointment
  • 4. Check your confirmation email for details on how to access your appointment

Thanks for booking an appointment at KX. We have sent your booking information to the email provided. Please try to ensure you have a back up of any data stored on a device you wish to service.

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