Member diagnostics
Discover how you can keep your Galaxy Note9 in optimal working condition
Option 1
Select the Samsung Members app from the home screen.
Select the Diagnostics Tab to optimise your phone’s performance.

Option 2
Select Test Hardware to perform checks on specific areas of your device.
Follow the onscreen instructions to perform quick checks and receive solutions if any faults are found.

Option 3
Select Clean Memory/Storage to free up storage space and delete any unnecessary data.

Option 4
Select Free Up Now to optimise your phone’s performance.

Option 5
Select Uninstall Unused Apps to clear space on your phone by removing apps you haven’t used in the last 30 days.
Or to remove apps individually, select the apps you wish to remove, and then select Uninstall.

