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          TERMS AND CONDITIONS Refurbished

          Limited Warranty Conditions

          Terms and Conditions for Refurbished Products – Employee Offer

          • For the purposes of the Terms and Conditions for Refurbished Products (“Terms and Conditions“) "we" or "us" or “Samsung” means Samsung India Electronics Private Limited, and "you" means you, the employees of Samsung. These Terms and Conditions shall constitute the Contract between you and us for the supply of Refurbished Products. No other terms and conditions including any standard terms of business that you may have shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.

          Limited Warranty Conditions

          • The Products under this Offer shall carry a limited "6 months" warranty from the purchase invoice date (“Warranty”).
          • Refurbished Product purchased is only eligible for repair Warranty in order to restore it to proper working condition. No claims shall be accepted for replacement or refund under or out of Warranty condition in any circumstances.
          • This Warranty does not apply to minor cosmetic imperfection of the Refurbished Product such as scratches, marks, discoloration, etc., and no support is granted with regard to such cosmetic imperfection.
          • Samsung’s obligation under this Warranty for Refurbished Product is only limited to the handset device. Accessories will not be eligible for any repair or replacement warranty (except battery, which shall have a warranty for "3 months" from the purchase invoice date)
          • For repair, it is the responsibility of the purchaser to contact the nearest authorized service centre and bring the Refurbished Product to the authorized service centre at purchaser’s cost and risk.
          • In the event of repairs of the part/s of the Refurbished Product, this Warranty will thereafter continue and remain in force only for unexpired period of the Warranty.
          • In case of any damage to the Refurbished Product caused by accident, tampering, misuse or neglect of the purchaser, this Warranty conditions shall not applicable and repairs will be done subject to availability of parts and on a chargeable basis only.
          • The packaging of the Refurbished Product clearly states that the Refurbished Product is a repaired product.
          • The packaging of the Refurbished Product clearly states that the Refurbished Product is a repaired product.
          • In case of any manufacturing defects in the Refurbished Product, the employees are requested to contact the authorized Samsung service centre. HR or Samsung Shop team will not entertain any escalations related to any manufacturing defects pertaining to the Refurbished Product.
          • The Warranty does not cover replacement for Dead on Arrival Products. Such Products will only be repaired by the Samsung service center and there will be no replacement or refund for the same.
          • In case of any apparent damage to the package of Refurbished Product, please report immediately to Samsung SHOP Support at support.estore@samsung.com . Employees are requested to not open, use or activate such device. A replacement/refund will be processed post investigation. In case the Employee activates such Product, no refund/replacement will be given.

          Other Terms and Conditions

          • The Offer is valid on Samsung refurbished or repaired Smartphones and Tablets (hereinafter called as “Refurbished Products”).
          • The price for the Refurbished Products will be the price set out on the website provided that it has been confirmed in the Order Confirmation. VAT is payable by you at the applicable rate as indicated on the website. Delivery costs, where applicable, are payable by you at the price set out on the web site, provided such costs have been confirmed by Samsung.
          • The Offer is valid for all Samsung and its affiliates employees with mySingle ID. On-roll employees & off-roll (direct outsource) will be eligible for the offer - SIEL / SDSI/ SRI Bangalore, Noida & Delhi / SIEL-P ( Chennai & Noida).
          • Each employee will be eligible for purchasing three (3N) units of Product - per offer per month.
          • The Offer is valid till stocks last.
          • The Offer can be availed from Samsung Shop (i.e. Samsung e-store) only.
          • Purchase of the Refurbished Product is limited to the use of the employee, his/her family and friends.
          • No other Offer will be applicable along with this Offer.
          • Order once placed cannot be changed or cancelled.
          • Any employee who purchases a Refurbished Product under this Offer needs to retain or ensure that his/her family or friends in whose name the Refurbished Product is purchased, retain it for a minimum period of 6 months from date of invoice, until the expiry of basic Warranty of product.
          • All purchases under this Offer are subject to audit check and any employee found in violation of the guidelines would be penalized basis company policy.
          • Order once placed cannot be modified or cancelled.
          • Delivery of the Product may take at least 15-20 working days depending upon the geographical conditions.
          • Purchases under this Offer shall be at the sole discretion / risk of the employee. Samsung does not provide any guarantee / warranty of the same beyond 6 months. Hence, no disputes shall be entertained
          • Our maximum aggregate liability under the Offer whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Refurbished Product(s).
          Agree CLOSE
          TERMS AND CONDITIONS Flash sale

          TV Offer Terms and Conditions

          • All employees having @Samsung.com, @partner.samsung.com, @Harman.com and @cheil.com are eligible to avail this offer
          • Each employee will be eligible for 3 numbers of units per person from any of the models on offer.
          • This offer would be over and above their normal yearly TV quota. (Coupon)
          • Purchase of the product is limited to the use of the employee, his/her family and Friends.
          • Any employee who purchases a TV under this scheme needs to retain the TV for a minimum period of 1 year.
          • All purchases under this scheme are subject to audit check and any employee found in violation of the guidelines would be penalized basis company policy.
          • eStore team reserves the right to cancel an order in case of stock unavailability.
          • Order once placed cannot be changed or cancelled.
          • Delivery timelines are 15-20 working days.
          • Employee must contact Samsung Service Call Center at 1 800 40 SAMSUNG to log an installation call immediately after delivery. It is suggested that the product is unpacked in presence of an installation engineer
          • In case the product is found physically damaged upon box opening, employee must obtain a Service Report from installation engineer and forward a copy to support.estore@samsung.com along with images of the damaged unit. Replacement or rebilling of such orders will be subject consent of management and availability of material. Samsung or Savex Technologies will be unable to return such orders if the original packaging of the product is not retained or product is found used by customer.

          Wearable Offer Terms and Conditions

          • All Samsung and affiliates employees with mySingle id (On Roll and eligible Off Roll) can avail the offer - SIEL / SRI Bangalore & Noida / SIEL-P, SIEL-N.
          • Each employee will be eligible for maximum of 1 unit of each wearable under offer.This offer would be over and above their normal yearly wearable voucher quota.
          • Purchase of the product is limited to the use of the employee, his/her family and Friends.
          • No other offer will be applicable along with the Employee Offer.
          • Any employee who purchases the device under this scheme needs to retain it for a minimum period of 1 year.
          • All purchases under this scheme are subject to audit check and any employee found in violation of the guidelines would be penalized basis company policy.
          • Order once placed cannot be changed or cancelled.
          • Delivery timelines are 10-15 working days.
          • In case the product is found physically damaged upon box opening, employee must obtain a Service Report from installation engineer and forward a copy to support.estore@samsung.com along with images of the damaged unit. Replacement or rebilling of such orders will be subject consent of management and availability of material. Samsung or Savex Technologies will be unable to return such orders if the original packaging of the product is not retained or product is found used by customer.

          Monitor Offer Terms and Conditions

          • All employees having @Samsung.com, @partner.samsung.com, @Harman.com and @cheil.com are eligible to avail this offer
          • Each employee will be eligible for 3 numbers of units per person from any of the models on offer.
          • This offer would be over and above their normal yearly Monitor quota. (Coupon)
          • Purchase of the product is limited to the use of the employee, his/her family and Friends.
          • Any employee who purchases a Monitor under this scheme needs to retain the Monitor for a minimum period of 1 year.
          • All purchases under this scheme are subject to audit check and any employee found in violation of the guidelines would be penalized basis company policy.
          • eStore team reserves the right to cancel an order in case of stock unavailability.
          • Order once placed cannot be changed or cancelled.
          • Delivery timelines are 15-20 working days.
          • Employee must contact Samsung Service Call Center at 1 800 40 SAMSUNG to log an installation call immediately after delivery. It is suggested that the product is unpacked in presence of an installation engineer
          • In case the product is found physically damaged upon box opening, employee must obtain a Service Report from installation engineer and forward a copy to support.estore@samsung.com along with images of the damaged unit. Replacement or rebilling of such orders will be subject consent of management and availability of material. Samsung or Savex Technologies will be unable to return such orders if the original packaging of the product is not retained or product is found used by customer.

          Mobile Offer Terms and Conditions

          • All Samsung and affiliates employees with mySingle id (On Roll and eligible Off Roll) can avail the offer - SIEL / SRI Bangalore & Noida / SIEL-P, SIEL-N.
          • Each employee will be eligible for maximum of 3 units in any combination.This offer would be over and above their normal yearly mobile voucher quota.
          • Purchase of the product is limited to the use of the employee, his/her family and Friends.
          • No other offer will be applicable along with the Employee Offer.

          AC Offer Terms and Conditions

          • All employees (On Roll and Off Roll) having @samsung.com, @partner.samsung.com, @harman.com and @cheil.com email IDs will be eligible
          • Each employee will be eligible for 3 numbers of units per person from any of the models on offer.
          • This offer would be over and above their normal yearly AC quota. (Coupon)
          • Purchase of the product is limited to the use of the employee, his/her family and Friends.
          • No other offer will be applicable along with the Employee Offer.
          • The model code chosen during the Online Purchase cannot be changed.
          • Any employee who purchases an Air Conditioner under this scheme needs to retain the same for a minimum period of 1 year.
          • All purchases under this scheme are subject to audit check and any employee found in violation of the guidelines would be penalized basis company policy.
          • eStore team reserves the right to cancel an order in case of stock unavailability or unserviceability.
          • In case of product damages reported by employee, cases will need to be handled as exceptions by billing additional stock to SAVEX.
          • Box damage arising during transfer of product, will not be considered for replacement or Order Cancellation as per the current policy.
          • Order once placed cannot be changed or cancelled.
          • Delivery timelines are 15-20 working days.
          • Employee must contact Samsung Service Call Center at 1 800 40 SAMSUNG (7267864) to log an installation call immediately after delivery. It is suggested that the product is unpacked in presence of an installation engineer
          • Installation service on 3 Star AC is INR 499/- and 5 Star AC Free for the units sold through eStore Employee Flash Sale. This installation offer is valid till 31st July'18. The employee needs to present the SAVEX invoice copy to Samsung service engineer for same to be availed. Only Samsung AC Service engineer can install the AC under this scheme. Savex Invoice Date should be considered to evaluate the eligibility of Installation offer. The offer period mentioned in this RFA is for booking the AC on eStore - this date is not the actual Invoice date and not to be considered. Delivery of ACs to customer may happen till 45 days after the Offer period. Hence, Savex Invoice date should be referred for Installation offer
          • Employee can check the details of installation services from Samsung Service Call Center. Customer to present & hand over the SAVEX Invoice copy to Samsung authorized service engineer. Standard installation covers only installation of unit with standard accessories provided with split AC. Any equipment/ extra refrigerant pipe, outdoor stand, mason and labor charges etc. will be charged extra as per actuals. Samsung shall not be responsible for any delay in installation due to non-availability of their service engineer/technician of for any other reason beyond control.
          • In case the product is found physically damaged upon box opening, employee must obtain a Service Report from installation engineer and forward a copy to support.estore@samsung.com along with images of the damaged unit. Replacement or rebilling of such orders will be subject consent of management and availability of material. Samsung or Savex Technologies will be unable to return such orders if the original packaging of the product is not retained or product is found used by customer

          Washing Machine Offer Terms and Conditions

          • All employees (On Roll and Off Roll) having @samsung.com, @partner.samsung.com, @harman.com and @cheil.com email IDs will be eligible
          • Each employee will be eligible for 3 numbers of units per person from any of the models on offer.
          • This offer would be over and above their normal yearly washing machine quota. (Coupon)
          • Purchase of the product is limited to the use of the employee, his/her family and Friends.
          • No other offer will be applicable along with the Employee Offer.
          • The model code chosen during the Online Purchase cannot be changed.
          • Any employee who purchases an washing machine under this scheme needs to retain the same for a minimum period of 1 year.
          • All purchases under this scheme are subject to audit check and any employee found in violation of the guidelines would be penalized basis company policy.
          • eStore team reserves the right to cancel an order in case of stock unavailability or unserviceability.
          • In case of product damages reported by employee, cases will need to be handled as exceptions by billing additional stock to SAVEX.
          • Box damage arising during transfer of product, will not be considered for replacement or Order Cancellation as per the current policy.
          • Order once placed cannot be changed or cancelled.
          • Delivery timelines are 15-20 working days.
          • Employee must contact Samsung Service Call Center at 1 800 40 SAMSUNG to log an installation call immediately after delivery. It is suggested that the product is unpacked in presence of an installation engineer
          • In case the product is found physically damaged upon box opening, employee must obtain a Service Report from installation engineer and forward a copy to support.estore@samsung.com along with images of the damaged unit. Replacement or rebilling of such orders will be subject consent of management and availability of material. Samsung or Savex Technologies will be unable to return such orders if the original packaging of the product is not retained or product is found used by customer.
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          • Home /
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          • Galaxy Tab Active Pro (10.1", LTE)
          Galaxy Tab Active Pro (10.1", LTE)
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          A rugged tablet for business anywhere

          We understand that business doesn't just take place in the office, so the Galaxy Tab Active Pro helps you stay productive wherever work takes you. Its rugged design with military standard durability, IP68 and anti-shock build lets you seamlessly work both in and outdoors when there's a task at hand.

          A rugged tablet for business anywhere
          A rugged tablet for business anywhere

          Rugged Design

          Rugged to work where you need to go

          IP68

          Express yourself in the moment

          S Pen with IP68

          A PC-like experience that follows you

          Samsung DeX

          Rugged to work where you need to go

          Taps and bumps are no problem thanks to an anti-shock build and protective case that put your mind at ease. IP68 and MIL-STD 810G* durability give resistance to water, dust and shocks so you can get to the places where work happens. The 10.1 inch screen provides a spacious canvas to get things done.

          Rugged to work where you need to go

          *Testing methods include a drop test on a flat surface, without its protective casing can withstand a drop of up to 1 metre. Drop test results meet MIL STD 810G standard. *IP68 resistant to dust and submersion in up to 1.5 metres of fresh water for up to 30 minutes.

          Power to get you through your work

          Work as long as you need to, wherever work takes you. With the replaceable battery in the Galaxy Tab Active Pro, you can cruise through a day of meetings, post content from an event, or spend a day out in the field. Easily swap out your long life battery for a fully charged additional one (sold separately). So, no more searching for spare charging points.

          Power to get you through your work

          *7600mAh (typical) refers to the typical value of the battery capacity as tested under third-party lab conditions. Typical value is the estimated average value considering deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 7400mAh. Actual battery life may vary depending on network environment, usage patterns, and other factors.

          A PC-like experience both inside and out

          Featured for the first time in a rugged tablet, Samsung DeX connects the Galaxy Tab Active Pro to a monitor with a single cable* for a PC-like experience. No cable? No problem. Switch to DeX mode and use your tablet like a PC. Have multiple windows open, quickly draft emails and send status reports back from the field, then back in the office move to extensive editing and collaboration on a bigger screen.

          A PC-like experience both inside and out

          *External display and USB-C to HDMI cable accessories sold separately. *Book Cover Keyboard sold separately.

          Augment the workspace reality

          A gyroscope and geomagnetic sensor work in tandem with the Google AR (Augmented Reality) core application* for workspace interaction in a whole new way. Use the enhanced 13MP rear camera to carry out training and inspections in ways you couldn't before with richer AR visuals thanks to the large 10.1 inch screen.

          Augment the workspace reality

          *Galaxy Tab Active Pro is Google ARCore certified, a certification given to devices possessing the three capabilities of motion tracking, environmental understanding, and light estimation used to integrate virtual content with the real world. *Installation of Google ARCore Application required.

          The effortless S Pen for notes on the go

          Don’t let demanding conditions stop you capturing data. The S Pen comes included with the Galaxy Tab Active Pro and never needs charging. Capture customers’ digital signatures take notation in clean environments without touching the screen and create map overlays or sketch out ideas on the go. The S Pen is highly responsive, enabling precision input, even with gloved hands—making it as flexible as your itinerary.

          The effortless S Pen for notes on the go

          Link devices to make business mobile

          Enhanced Near Field Communication (NFC) with EMV Level 1 certification makes your device into a mobile point of sale (mPOS) for easy payment processing from where you stand. Plus use your device to check employee ID and scan barcodes to make your business more mobile and linked than ever before.

          Link devices to make business mobile

          *Images for demonstration purposes only. Service availability may vary depending on solutions made by other developers.*EMV Level 1 certifies that a device or terminal has met lower level electromagnetic and communication protocol requirements to allow payment via contactless EMV payment cards, including distance tests operated with reference cards picked up by the device's antenna.

          Convenient and secure device management

          Keep your company data safe with the defence-grade security of Knox Platform that protects your device from the chip up. Knox Configure lets you automate configuration and customization, while Knox Manage and Enterprise FOTA make remote device management and deployment of security patches a snap.

          Convenient and secure device management

          Securely unlock in an instant

          With built-in biometric security it doesn’t matter who gets their hands on your Galaxy Tab Active Pro – only you can unlock it using your unique fingerprint or facial profile. Face recognition lets you put an end to pin codes and allows easy unlocking with one hand or when wearing gloves.

          Securely unlock in an instant
          • 2GHz, 1.7GHz CPU Speed
          • 10.1" (255.4mm) Size (Main Display)
          • 13.0 MP Rear Camera - Resolution
          • 653 Weight (g)
          Show All Specs
          • Processor
            • CPU Speed 2GHz, 1.7GHz
            • CPU Type Octa-Core
          • Display
            • Size (Main Display) 10.1" (255.4mm)
            • Resolution (Main Display) 1920 x 1200 (WUXGA)
            • Technology (Main Display) TFT
            • Color Depth (Main Display) 16M
          • S Pen Support Yes
          • Camera
            • Rear Camera - Resolution 13.0 MP
            • Rear Camera - Auto Focus Yes
            • Front Camera - Resolution 8.0 MP
            • Rear Camera - Flash Yes
            • Video Recording Resolution UHD 4K (3840 x 2160)@30fps
          • Memory
            • RAM_Size (GB) 4
            • ROM Size (GB) 64
            • Available Memory (GB) 48.9
            • External Memory Support MicroSD (Up to 512GB)
          • Network/Bearer
            • 2G GSM GSM850, GSM900, DCS1800, PCS1900
            • 3G UMTS B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
            • 4G FDD LTE B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B17(700), B20(800), B28(700), B66(AWS-3)
            • 4G TDD LTE B38(2600), B40(2300), B41(2500)
          • Connectivity
            • ANT+ Yes
            • USB Version USB 3.1 Gen 1
            • Location Technology GPS, Glonass, Beidou, Galileo
            • Earjack 3.5mm Stereo
            • MHL No
            • Wi-Fi 802.11 a/b/g/n/ac 2.4G+5GHz, VHT80
            • Wi-Fi Direct Yes
            • Bluetooth Version Bluetooth v5.0 (LE up to 2 Mbps)
            • NFC Yes
            • Bluetooth Profiles A2DP, AVRCP, DI, HFP, HID, HOGP, HSP, MAP, OPP, PAN, PBAP
            • PC Sync. Smart Switch (PC version)
          • OS Android
          • General Information
            • Form Factor Tablet
          • Sensors Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, RGB Light Sensor, Proximity Sensor
          • Physical specification
            • Dimension (HxWxD, mm) 170.2 x 243.5 x 9.9
            • Weight (g) 653
          • Battery
            • Internet Usage Time(LTE) (Hours) Up to 15
            • Internet Usage Time(Wi-Fi) (Hours) Up to 15
            • Video Playback Time (Hours) Up to 15
            • Battery Capacity (mAh, Typical) 7600
            • Removable Yes
            • Audio Playback Time (Hours) Up to 195
            • Talk Time (3G WCDMA) (Hours) Up to 45
          • Audio and Video
            • Video Playing Format MP4, M4V, 3GP, 3G2, WMV, ASF, AVI, FLV, MKV, WEBM
            • Video Playing Resolution UHD 4K (3840 x 2160)@30fps
            • Audio Playing Format MP3, M4A, 3GA, AAC, OGG, OGA, WAV, WMA, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA
          • Services and Applications
            • Gear Support Galaxy Buds, Gear IconX
            • S-Voice No
            • Mobile TV No
          Hide All Specs
          SAR Information
          • bvseo_sdk, java_sdk, bvseo-4.0.0
          • CLOUD, getReviews, 3ms
          • REVIEWS, PRODUCT
          • bvseo-msg: The resource to the URL or file is currently unavailable.;

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          Memory size - User memory is less than the total memory due to storage of the operating system and software used to operate the tablet features.
          Actual user memory will vary depending on the mobile phone operator and may change after software upgrades are performed.
          Network Band: The bandwidths supported by the device may vary depending on the region or service provider.
          Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 7,400mAh. Actual battery life may vary depending on network environment, usage patterns and other factors

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