SM-P900X
SM-P900XSolutions & Tips
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Setting
How do I change the wallpaper on my Samsung Galaxy smartphone?
Personalise your Galaxy smartphone by setting your own wallpaper. Choose from a selection of available wallpapers to download or use a photo or video you have taken yourself.
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How to use
I smashed my screen and can't use the touchscreen. Is there any way to access my data?
FAQ for Samsung Mobile Device. Find more about 'I smashed my screen and can't use the touchscreen. Is there any way to access my data?' with Samsung
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Hardware
What to do if the screen on your device is flickering
Learn how to fix your Samsung Galaxy android phone or tablet screen if it's flickering or flashing with our guide and instructions.
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Power
How do I restart Galaxy Tab if it appears to be frozen or not responding?
FAQ for Samsung mobile phones. Find more about How do I restart a Galaxy Tab if it appears to be frozen or not responding? with Samsung Support.
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Lock
I can't unlock my Samsung Galaxy device
FAQ for Samsung mobile phones. Find more about How to unlock your device with Samsung Support.
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How to use
what to do if your tablet is not charging
FAQ for Samsung tablets. Find more about 'What to do if your tablet is not charging' with Samsung Support.
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Backup & Restore
How do I transfer my data from my iOS device to my new Samsung Galaxy?
Learn how to transfer your data from an iPhone to a Samsung Galaxy smartphone with our easy video guide, instructions, and Smart Switch App.
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Backup & Restore
How do I transfer my data from my old Android phone to my new one?
Learn how to transfer data from your old Android phone to your new Samsung Galaxy smartphone with our easy guide and instructions.
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Battery
What to do if your water-resistant phone or tablet detects moisture in the charging port
A phone or tablet that has been exposed to water may not charge or power on. In this case, you should remove the moisture and use a wireless charger if possible.
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Software Upgrade
How to update the software on a Galaxy smartphone or tablet
Learn how to check for operating system updates and security updates on your Samsung Galaxy device here.
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Hardware
What size memory card does my Galaxy tablet accept?
Find out which size memory card your device accepts and the maximum external memory size for your Galaxy tablet.
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Battery
Which charger should I use for my Galaxy phone or tablet?
You can charge your device using any Samsung travel adapter, but there are a lot of different factors to take into consideration. Learn what kind of charger you should use with your phone or tablet.
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How to use
Samsung Smart Switch
FAQ for Samsung mobile devices. Find out more about 'Can my device use Samsung Smart Switch' with Samsung Support.
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Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile. Find more about How to fix Bluetooth connection problems with your Galaxy phone or tablet with Samsung Support.
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How to use
How to scan QR code on your Galaxy phone or tablet
Learn how to scan a QR code on your Samsung Galaxy phone or tablet with our easy guide and instructions.
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How to use
How to stop your Galaxy phone or tablet screen going dark & timing out?
Find out how to stop your Samsung Galaxy phone or tablet screen from going dark. Learn how to adjust the timer settings with our guide and instructions.
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How to use
How can I personalise and turn predictive text on and off on my Samsung Galaxy device?
Predictive text suggests words as you type on your Samsung Galaxy device. Learn how to turn it on and off as well as how to personalise it here.
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How to use
How do I get ready for a Mobile & Tablet Remote Management session?
FAQ for Samsung mobile devices. Find more about How do I get ready for a Mobile & Tablet Remote Management session (Smart Switch)? with Samsung Support.
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Application
How do I stop my children from making in-app purchases on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I stop my children from making in-app purchases on my Samsung Galaxy device?' with Samsung Support.
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How to use
Registering your Samsung product
FAQ for Samsung mobile devices. Find more about 'Registering your Samsung product' with Samsung Support
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How to use
What to do if S Pen isn't working with Galaxy phone screen
If the S Pen isn't working with your Galaxy phone on the bottom part of the screen, try these steps to solve the problem.
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How to use
How do I use the Samsung calendar app?
Are you having problems with your Samsung mobile device? Problems with specific apps or connecting to wifi? Find out more about suggested solutions.
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How to use
How do I use the Samsung email app?
Are you having problems with your Samsung mobile device? Problems with specific apps or connecting to wifi? Find out more about suggested solutions.
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Network & WiFi
I can't connect to Wi-Fi on my Samsung Galaxy device
Are you having problems with your Samsung mobile device? Problems with specific apps or connecting to wifi? Find out more about suggested solutions.
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Application
How do I use the Samsung Members App?
Find out how to use the Samsung Members app.
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How to use
100GB OneDrive offer redemption FAQs
Find out more about the 100GB OneDrive Storage offer with Samsung Support
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How to use
What is Call & Message Continuity and how do I use it?
FAQ for Samsung smartphones. Find more about 'What is Call & Message Continuity and how do I use it?' with Samsung Support.
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Battery
Charging your smartphone or tablet
Find out more about charging your mobile device including Fast Charging, Wireless Charging and Wireless PowerShare.
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How to use
How can I connect and use my device with a computer or tablet?
FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.
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Setting
Connecting your Galaxy tablet to other devices
FAQ for Samsung mobile devices. Find out more about "Connecting your Samsung tablet to other devices" with Samsung Support.
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Message
Customer Warning - Samsung Lottery and Samsung Job Offer Scams
Find out more about "Customer Warning - Samsung Lottery and Samsung Job Offer scams" with Samsung Support.
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How to use
How do I add additional user accounts to my Galaxy tablet?
Find out more about 'How do I add additional user accounts to my Galaxy tablet?' with Samsung Support
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Backup & Restore
How do I back up data such as photos and videos to Dropbox from my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I back up data such as photos and videos to Dropbox from my Samsung Galaxy device?' with Samsung
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Network & WiFi
How do I change the name of my device?
Find out how to change the visible name of your device
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Bluetooth
How do I connect a Bluetooth headset to my Samsung Galaxy smartphone or tablet?
Find out how to connect a Bluetooth headset to your Galaxy smartphone or tablet.
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How to use
How do I connect to Wi-FI?
FAQ for Samsung mobile devices. Find more about 'How do I connect to Wi-Fi?' with Samsung Support
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Application
How do I download the Outlook app for my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I download the Outlook app for my Samsung Galaxy device?' with Samsung
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Application
How do I get Fortnite on my Samsung Galaxy device?
FAQ for Samsung smartphones. Find out more about 'How do I get Fortnite on my Samsung Galaxy device?' with Samsung Support.
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Application
How do I get the Facebook Messenger app on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I get the Facebook Messenger app on my Samsung Galaxy device?' with Samsung
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Application
How do I get the WhatsApp Messenger app on my Samsung Galaxy device?
To download and install WhatsApp Messenger for your Samsung Galaxy device, follow the steps outlined on this page. App available for Android 2.1 or later.
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Network & WiFi
How do I set up my Google account on my Samsung Galaxy device?
Find out how to set up a Google account on a Samsung Galaxy device.
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How to use
What is Device Care and how do I use it?
FAQ for Samsung Mobile Devices. Find more about 'What is Device Care and how do I use it?' with Samsung Support.
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Setting
How do I use the Do not Disturb feature
FAQ for Samsung smartphones. Find more about 'How do I use the Do not Disturb feature?' with Samsung Support.
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How to use
How do I use the Samsung reminder app?
FAQ for Samsung mobile devices. Find more about 'How do I use the Samsung reminder app?' with Samsung Support.
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Setting
How do I use the Smart Manager application?
Find out more about Smart Manager with Samsung Support
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Hardware
How to check the battery of the S Pen
FAQ for Samsung mobile phones. Find more about "How to check the battery of the S Pen" with Samsung Support.
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How to use
How to locate your Galaxy devices
FAQ for Samsung mobile phones. Find more about "How to locate your Galaxy devices" with Samsung Support.
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Bluetooth
How to pair Galaxy devices via Bluetooth
FAQ for Samsung mobile devices. Find out more about "How to pair Galaxy devices via Bluetooth" with Samsung Support.
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How to use
How to remove accounts from your Galaxy phone or tablet
Find out how to remove accounts from that you're no longer using to free up space on your Galaxy device.
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Setting
How to start my Galaxy device in Safe mode
FAQ for Samsung mobile phones. Find out more about How to start my Galaxy device in Safe mode with Samsung Support
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Samsung Apps
How to use Samsung TV Plus Mobile
Find out how to access and use Samsung TV Plus Mobile, where you can stream live TV along with video-on-demand content on your smartphone or tablet
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Samsung Apps
I cant access my Yahoo email account through the Samsung Email app
FAQ for Samsung mobile device. Find more about I cant access my Yahoo email account through the Samsung Email app with Samsung Support
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Power
My device is charging slowly, not switching on or keeps restarting
FAQ for Samsung mobile phones. Find more about "My device is charging slowly, not switching on or keeps restarting" with Samsung Support.
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How to use
What are widgets and how do I add them to my Android smartphone or tablet?
FAQ for Samsung mobile phones. Find more about "What are widgets and how do I add them to my Android smartphone or tablet?" with Samsung Support.
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Setting
What does the Unified Daemon app do?
FAQ for Samsung Mobile Device. Find more about 'What does the Unified Daemon app do?' with Samsung
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How to use
What is a modified product?
Find out more about modified products with Samsung Support
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Application
What is Link to Windows?
FAQ for Samsung mobile phones. Find more about What is Link to Windows? with Samsung Support.
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Application
What is NFC and how do I use it?
Find out more What is NFC and how do I use it? with samsung suport.
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Application
What is Samsung Pass and how do I use it?
Find out more about Samsung Pass with Samsung Support
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Software Upgrade
Why are some Android apps crashing
There have been reports of certain Android apps crashing after they are launched. Find out how to resolve this issue on your Samsung Galaxy Device
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Application
Why are there ads on my lock screen and how can I get rid of them?
Find out how to remove ads which are caused by apps from the lock screen on your Galaxy smartphone.
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How to use
Dolby Atmos on the Galaxy Fold
FAQ for Samsung mobile devices. Find more about 'Customising sound settings on the Galaxy Fold' with Samsung Support.
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How to use
Different methods to unlock the Galaxy Tab
FAQ for Samsung mobile devices. Find more about "Different ways to unlock the Galaxy Tab" with Samsung Support.
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Samsung Hub
Do I have to pay to use the Samsung Hub app?
FAQ for Samsung Mobile Device. Find more about 'Do I have to pay to use the Samsung Hub app?' with Samsung
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Application
How can I use the Smart Tutor app to get support for my device?
FAQ for Samsung Mobile Device. Find more about 'How can I use the Smart Tutor app to get support for my device?' with Samsung
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How to use
Using Wireless Powershare on the Galaxy Fold
FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.
Useful links
Other software tools and services
Doorstep mobile screen repairs at your location
The Samsung mobile workshops will come to you to fix your phone or tablet screen at your doorstep in selected locations across the country
Read More