Important information relating to BBC iPlayer
To continue using BBC iPlayer, your Samsung TV may require a software update.
If you experience any issues with BBC iPlayer after the 9th of December 2019, please follow the steps below to update your TV:
Please note: you cannot perform a software update if you do not exit iPlayer and SmartHub first.
- Support > Software Update > Update now
- Support > Software Update > Online
Please note: if your TV has one of the following versions installed then it is already updated and you can continue to enjoy BBC iPlayer. To find out which software version your TV has, please read our FAQ.
|
T-ECPDEUC |
2023.0 |
|---|---|
|
T-MST10PDEUC |
2009.0 |
|
T-FXP9DEUC |
2237.0 |
|
T-FXPDEUC |
1136.0 |
|
T-MST12DEUC |
2127.0 |
|
T-GFP9DEUC |
1410.0 |
|
T-GFP8DEUC |
2410.0 |
|
T-GFPDEUC |
1410.0 |
|
T-GFSDEUC |
1420.0 |
|
T-MST14DEUC |
2900.0 |
|
T-NT14UDEUC |
1310.0 |
|
T-NT14MDEUC |
1190.0 |
|
T-HKPDEUC |
1550.0 |
|
T-HKMDEUC |
1550.0 |
|
T-HKMFDEUC |
1550.0 |
|
T-HKM6DEUC |
1550.0 |
|
T-N14MJDEUC |
1150.0 |
Additional steps required for all 2014 H Range & SEK-2000/XC & J4500, J4510, J5200 & LT**D390S models. Read our FAQ on how to update .
For a full list of models, please see below. Please read our FAQ on how to find your TV model number.
Additional steps required for all 2013 'F' range TV models. Please read our FAQ on how to action .
Please note: The update will not work for the models listed below (sold 2013 to 2015). We aim to provide an update for these models early in 2020.
SEK-1000/XC, SEK-3000/XC, UE82S9WATXXU, UE32S9AUXXU, UE40LS001AUXXU, UE32LS001AUXXU, UE24LS001AUXXU
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