Why does my MP3 player only turn on when it's connected to my PC?
If you find that your MP3 player will only turn on when it is connected to a USB charger, the battery may be exhausted and require replacement. You can check to see if your battery needs replacing by following these steps:
1 Connect the supplied USB charging cable to a powered USB port
2 Connect the other side of the charging cable to the charging port on your MP3 player
3 If your device doesn't say 'Charging' or 'USB connected', try connecting to a different USB port
4 If your device still doesn't say 'Charging' or 'USB connected', try using a different charging cable
5 Once your device is charging, leave it for 4 hours to fully charge
6 Disconnect the charging cable from your device
7 Turn your MP3 player on. If your MP3 player does not turn on or only turns on momentarily, it may need servicing
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