{"searchCount":105,"availableTopicList":[{"tagName":"14_day_initiative","count":1},{"tagName":"Audio & Sound","count":4},{"tagName":"Battery & Power","count":1},{"tagName":"COURSE_CONTENT","count":1},{"tagName":"Data & Backup","count":3},{"tagName":"Data Backup","count":1},{"tagName":"Display","count":1},{"tagName":"Display or Screen","count":9},{"tagName":"Display/screen-sharing/Smartview","count":1},{"tagName":"Explore","count":1},{"tagName":"Explore - Do More","count":1},{"tagName":"Features & Specs","count":23},{"tagName":"High Value Content","count":1},{"tagName":"Highlights","count":1},{"tagName":"How To","count":59},{"tagName":"Maintenance","count":6},{"tagName":"Network & Connectivity","count":5},{"tagName":"P7D-P8D","count":1},{"tagName":"Parts & Accessories","count":3},{"tagName":"Ports & Connections","count":2}],"resultsTopicList":[{"tagName":"14_day_initiative","count":1},{"tagName":"Audio & Sound","count":4},{"tagName":"Battery & Power","count":1},{"tagName":"COURSE_CONTENT","count":1},{"tagName":"Data & Backup","count":3},{"tagName":"Data Backup","count":1},{"tagName":"Display","count":1},{"tagName":"Display or Screen","count":9},{"tagName":"Display/screen-sharing/Smartview","count":1},{"tagName":"Explore","count":1},{"tagName":"Explore - Do More","count":1},{"tagName":"Features & Specs","count":23},{"tagName":"High Value Content","count":1},{"tagName":"Highlights","count":1},{"tagName":"How To","count":59},{"tagName":"Maintenance","count":6},{"tagName":"Network & Connectivity","count":5},{"tagName":"P7D-P8D","count":1},{"tagName":"Parts & Accessories","count":3},{"tagName":"Ports & Connections","count":2}],"results":[{"ansId":"ANS00060518","ansTitle":"Access your device backups in Samsung Cloud","hasVideo":"N","ansDesc":"Access your device backups in Samsung Cloud","topCont":"Access and manage the Cloud from a Galaxy phone or tablet Note: All data stored in Samsung Cloud will be deleted if it has not been used for more than 12 months. This includes data stored in its respective category, such as contacts, calendar, and more. You will not be able to recover that specific data; however, Samsung will provide an advanced no","displaytypename":"Answers","topicList":["Software & Apps"],"videoPreviewPath":"https://image-us.samsung.com/SamsungUS/support/solutions/mobile/phones/galaxy-s/s22/PH_S22_Access_Your_Device_Backups_in_Samsung_Cloud.png"},{"ansId":"ANS00062998","ansTitle":"Transfer content with Samsung Smart Switch","hasVideo":"N","ansDesc":"Transfer content with Samsung Smart Switch","topCont":"Wireless transfer from an Android phone A wireless transfer is the preferred way to copy your data to a new phone. It's fast and lets you keep the phones plugged into their chargers during the transfer. First, make sure the Smart Switch app is installed on both phones, and plug them into their chargers. When you're ready, place the phones within 4 ","displaytypename":"Answers","topicList":["Software & Apps"],"videoPreviewPath":"https://image-us.samsung.com/SamsungUS/support/solutions/mobile/phones/galaxy-s/s22/PH_GS_22_Transfer-content-with-Samsung-smart-switch.png"},{"ansId":"ANS00048604","ansTitle":"Find your Samsung phone and tablet's IMEI, model number, or serial number","hasVideo":"N","ansDesc":"Find your Samsung phone and tablet's IMEI, model number, or serial number","topCont":"Ways to find the IMEI, MEID, model number, or serial number Although the IMEI, serial number, or model number may sound complicated, viewing them is very simple. You can easily view these numbers directly on the phone or tablet. All you have to do is: Navigate to and open Settings, and then tap About phone or About tablet. However, there are other ","displaytypename":"Answers","topicList":["How To","Maintenance"],"videoPreviewPath":"https://image-us.samsung.com/SamsungUS/support/solutions/mobile/phones/galaxy-note/note10/PH_N10_Find-Your-Phones-IMEI.png"},{"ansId":"ANS00060517","ansTitle":"Back up and restore data or files on your Galaxy device","hasVideo":"N","ansDesc":"Back up and restore data or files on your Galaxy device","topCont":"Content types that can be backed up using Samsung Cloud Note: Individual files over 1GB will not be uploaded. Backing up your data is a little different than syncing. When you back up, you save your device's files to the cloud, so they can be redownloaded later. 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Simply nav","displaytypename":"Answers","topicList":["Software & Apps"],"videoPreviewPath":"https://image-us.samsung.com/SamsungUS/support/solutions/mobile/phones/galaxy-s/s21/PH_GS_S21_Sync-your-galaxy-photos-with-onedrive.png"},{"ansId":"ANS00060641","ansTitle":"Sync data across all of your devices using Samsung Cloud","hasVideo":"N","ansDesc":"Sync data across all of your devices using Samsung Cloud","topCont":"Sync your data Note: Content will not automatically sync if your Cloud storage is full. Data charges may apply if the \"Wi-Fi and mobile data\" option is selected. You use some apps more than others - no worries, you can customize which apps automatically sync. When sync is enabled for the same app on multiple devices, your data will follow you no ma","displaytypename":"Answers","topicList":["Software & Apps"],"videoPreviewPath":"https://image-us.samsung.com/SamsungUS/support/solutions/appliances/APPS_Sync-data-across-all-of-your-devices.png"},{"ansId":"ANS00047117","ansTitle":"Smart Switch frequently asked questions","hasVideo":"N","ansDesc":"Smart Switch frequently asked questions","topCont":"FAQs How do I use Smart Switch to transfer my content? Check out our complete guide to transferring your content with Smart Switch. What devices are supported by Smart Switch? To find out if your device is compatible with Smart Switch, please review the app's compatibility page. Note: You may only transfer content from a non-Galaxy phone to a Galax","displaytypename":"Answers","topicList":["Software & Apps"],"videoPreviewPath":"https://image-us.samsung.com/SamsungUS/support/solutions/appliances/Apps_SS_FAQs.png"},{"ansId":"ANS00078772","ansTitle":"Connect accessories and apps to Samsung Health","hasVideo":"N","ansDesc":"Connect accessories and apps to Samsung Health","topCont":"View compatible accessories If you aren't sure which types of accessories can be used with Samsung Health, you can check out the convenient accessories list in the app. It’ll provide you with the name and type of product, like smart watches, heart rate monitors, and sensors so you can find exactly what you need. 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