- Incentivized review
still can't write a review it came damaged and Samsung will not call me back I have called them about 10 times terrible
Hello Starr, Thank you for bringing your concerns to our attention. We have escalated your case, and our service teams are actively looking into your interactions with us. Thank you for your patience and understanding as we work to provide a resolution to this issue. Samsung is committed to delivering excellent product quality and value. Your feedback is invaluable and will be shared with our teams to enhance your experience. In the meantime, should you wish to contact us directly with your ticket number, please call 1-800-SAMSUNG, Monday through Friday, 8:00 AM to 9:00 PM EST, and Saturday, 8:00 AM to 6:00 PM EST. We are closed on Sundays. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions