Q-Series Soundbar HW-Q990D11.1.4 ch Subwoofer

Product is ok, but delivery was bad. I hope Samsung use a different delivery service in the future.

Wow! This soundbar is amazing. Upgraded from Sonos player and it’s unbelievable. Do yourself a favor and treat yourself to this gift! I regret waiting I really do.

This soundbar was good until an update bricked it!! I turned off auto-updates after hearing horror stories about a previous update that bricked Samsung sound bars but I stupidly put the smart things app on my phone which I guess turned the auto-updates back on! In any event after the 1051 update in May, not only does the soundbar turn itself off after 45 minutes to an hour, there seems to be no way to reverse the problem! If you buy one, do not update it ever!! Also, do not install the smart things app, you have been warned! I have opened a ticket and all I can get is a canned "we will be with you soon" response.

This was my first soundbar purchase and man did I start off with one of the best. When pairing the Q990D with my 75 inch Samsung tv I truly elevated my entertainment experience to a level I never dreamed. When streaming movies from native tv apps I get fully immersed from the Dolby Atmos for I truly feel like I am sitting inside a bubble with action happening behind me, above me, beside me, and in front of me. I am also able to pass my PS5 through the soundbar without losing any of my favorite gaming features. I have had ze...

I would not recommend this product or any other product from Samsung for that matter. They have the worst customer service I have ever experienced. I had the Q990D sound bar for just under a year and it stopped working. I had over 8 hours invested between numerous phone calls and chat messaging just to get this back to their repair center for service. I don't think they allow enough characters for me to write all that went wrong with trying to accomplish this unit being returned for service. I had a similar poor service issue with a refrigerator that was under warranty. I'm no longer a fan or a buyer for Samsun...

I wanted a soundbar system that would enhance my q90d 85-in television. I went back and forth with myself in comparisons for the 990d and the 990f. In the end, I decided that since I had a q90d television, the 990d would be a perfect fit, especially since it was priced slightly lower than the 990f. The setup was easy That's all I had to do was follow the instructions. If you mounted it on the wall I would have suggest two people since the soundbar itself is pretty massive. Also, my suggestion is to make sure that you kind ...

I wish I could write a review about the HW-Q990D, however, I haven’t received it yet. And I ordered it back on December 6, 2025. So Samsung can someone contact me and give me an estimated delivery date? All I get is a text message saying that my product has been delayed. I really hope someone gets back to me. This is taking way too long to get merchandise that I have already paid for. So what would be great customer service, Is that if you didn’t have the product that I ordered you would then provide me with the latest product model as an alternative. I believe it’s the HW-990F. Please take that into consideration. Or ...