We’re Ready to Help

A sophisticated national support network that’s ready and able when you need it.

We’re Ready to Help

A sophisticated national support network that’s ready and able when you need it.

National Coverage by the Numbers

With 98% of the country serviced by Samsung, counting on authorized service has never been easier. Our network of specialists is always growing, so it will only get better. Rest assured you can stand behind the appliances in the houses you build.

With 98% of the country serviced by Samsung, counting on authorized service has never been easier. Our network of specialists is always growing, so it will only get better. Rest assured you can stand behind the appliances in the houses you build.

~1,400

Home Appliance
Accounts

7

Supply Chain
Regional Warehouses

2

National
Service Centers

~1,400

Home Appliance
Accounts

7

Supply Chain
Regional Warehouses

2

National
Service Centers

Coast-to-Coast Commitment

Wherever you are, whatever you need, there’s
a solution to keep your customers happy.

For questions or support, our team
is always ready to help.

Contact a Rep

Samsung Tech Guide App

The Samsung Tech Guide (STG) PC and mobile app is a free diagnostic tool that puts Samsung’s technical prowess in the palm of your hands. At the push of a button, quickly identify solutions, easy fixes or if our Builder Support team needs to get involved.

The Samsung Tech Guide (STG) PC and mobile app is a free diagnostic tool that puts Samsung’s technical prowess in the palm of your hands. At the push of a button, quickly identify solutions, easy fixes or if our Builder Support team needs to get involved.

To install the application on your mobile phone, open this page in Safari on your iOS device or in the web browser on your Andriod device. STG can now be viewed on your PC, too.

Download for iPhone

Download for Android

View STG on a PC

Download for iPhone

Download for Android

View STG on a PC

Builder Service Support