Texas DIR Miscellaneous Information Technology (IT)

Hardware, Peripherals, Components and Related Services Contract No. DIR-SDD-2103

DIR Contract No. DIR-SDD- 2103

Effective Date: August 7, 2013

Texas DIR Miscellaneous Information Technology (IT)

Hardware, Peripherals, Components and Related Services Contract No. DIR-SDD-2103

DIR Contract No. DIR-SDD- 2103

Effective Date: August 7, 2013

Vendor Contact Information

For any sales questions please contact the appropriate Samsung employee listed below.

For any sales questions please contact the appropriate Samsung employee listed below.

Gregory Cox - Tablets

Business Account Manager

Cell : 281-253-0206

Email: gregory.cox@sea.samsung.com

Johan Thio - IT products including Desktop Displays, LFDs, SSD, Accessories and Warranties

Business Account Manager

Cell: 214-983-6033

Email: jthio@sea.samsung.com

Dierdre Curran

Contract Manager

Phone: 201-229-4782

Email: d.curran@sea.samsung.com

Gregory Cox - Tablets

Business Account Manager

Cell : 281-253-0206

Email: gregory.cox@sea.samsung.com

Johan Thio - IT products including Desktop Displays, LFDs, SSD, Accessories and Warranties

Business Account Manager

Cell: 214-983-6033

Email: jthio@sea.samsung.com

Dierdre Curran

Contract Manager

Phone: 201-229-4782

Email: d.curran@sea.samsung.com

Authorized Resellers

Samsung has partnered with Local value add resellers for fulfillment of all products available on the Texas DIR contract. Please click on the link below to review the listing and for additional sales and sales order support:

Samsung has partnered with Local value add resellers for fulfillment of all products available on the Texas DIR contract. Please click on the link below to review the listing and for additional sales and sales order support:

Maintenance, Repair and Support Plan

Samsung Electronics America, Inc. is concerned with Texas DIR customers service requirements for printers and MFP’s. We will do our best to meet your needs in product support and service. If you have questions concerning the operation of the printers and MFP's, please contact our Technical Services Line at 800-SAMSUNG (726-7864). One of our technicians will be able to assist you with your questions or service issues.


For more information online with regards to download support and technical service please visit our website at http://www.samsung.com/us/support

Samsung Electronics America, Inc. is concerned with Texas DIR customers service requirements for printers and MFP’s. We will do our best to meet your needs in product support and service. If you have questions concerning the operation of the printers and MFP's, please contact our Technical Services Line at 800-SAMSUNG (726-7864). One of our technicians will be able to assist you with your questions or service issues.


For more information online with regards to download support and technical service please visit our website at http://www.samsung.com/us/support.

Warranty

All products offered through the Texas DIR Contract should come with the standard warranty of 1 year. The exception to this are the following

 

Cases for tablets: 90 Days 
Desktop Displays and LFD’s: majority of this product is 3 years 
Memory and Storage: these products are either 3, 5 or 10 years

 

Please refer to the price lists at the bottom of this website as they include the standard warranty for each product sold on the contract. You may also find this information online at www.samsung.com/business, search the product, click on support then on warranty and the policy will appear for the product.

All products offered through the Texas DIR Contract should come with the standard warranty of 1 year. The exception to this are the following

 

Cases for tablets: 90 Days 
Desktop Displays and LFD’s: majority of this product is 3 years 
Memory and Storage: these products are either 3, 5 or 10 years

 

Please refer to the price lists at the bottom of this website as they include the standard warranty for each product sold on the contract. You may also find this information online at www.samsung.com/business, search the product, click on support then on warranty and the policy will appear for the product.

Returns

Texas DIR customers should contact the authorized reseller the product was ordered through to request replacement of damaged products within 30 days of your purchase.  Your authorized reseller of choice along with Samsung resolve the problem immediately.

Texas DIR customers should contact the authorized reseller the product was ordered through to request replacement of damaged products within 30 days of your purchase.  Your authorized reseller of choice along with Samsung resolve the problem immediately.

Catalog of Products and Services

Samsung Electronics America, Inc. - Information Technology Division products for sale include the following:

Desktop Display, Large Format Displays, Memory and Storage, Android and Windows Tablets.

Samsung Electronics America, Inc. - Information Technology Division products for sale include the following:

Desktop Display, Large Format Displays, Memory and Storage, Android and Windows Tablets.

To View Current Pricing Please Click on the Link Below:

To View Current Pricing Please Click on the Link Below:

 

Price List Archive

Price List Archive

Product Information

Please note when you click on below links you are leaving the Samsung Texas DIR website.

To return to the Information and Communication Technology (ICT) Cooperative Contract program website click on the link below:

http://www2.dir.state.tx.us/ict/overview/Pages/overview.aspx

 

To access the State of Texas DIR Contract Website for Samsung, please click here

 

To access the State of Texas DIR Co-op Contract Program Overview, please click here

Please note when you click on below links you are leaving the Samsung Texas DIR website.

To return to the Information and Communication Technology (ICT) Cooperative Contract program website click on the link below:

http://www2.dir.state.tx.us/ict/overview/Pages/overview.aspx

 

To access the State of Texas DIR Contract Website for Samsung, please click here

 

To access the State of Texas DIR Co-op Contract Program Overview, please click here