Name: Galaxy XR
Brand: Samsung
SKU: SM-I610NZSAXAR
Price: 1799.99 USD
Rating: 4.1765 (68 reviews)

Question 1

How long does shipping take?

Accepted Answer

Once the order is placed, your Galaxy XR can take between 1-5 business days for Standard shipping. Please note that delivery times may vary depending on your location and stock availability.

Question 2

Are there any promotions included with the purchase, such as game bundles or discounts?

Accepted Answer

With your purchase, Galaxy XR includes the following premium services:

Google AI Pro – 12 months on us
NFL PRO ERA – Full Game
NBA League Pass – 2025/2026 Season on us
Project Pulsar from Adobe – 12 months on us
YouTube TV – 3 months for $1/mo
Calm Premium – 12 months on us
YouTube Premium – 12 months on us
Google Play Pass – 12 months on us
ASTEROID – Full Download

The above offer is valid from 10/21/25 - 12/31/25. You will receive emails between 1-5 business days after your purchase with instructions on how to redeem these premium apps and services.

In addition to this, you can get a 30% discount on select accessories (Galaxy XR Controllers, Galaxy XR Travel Case or Galaxy Buds3 Pro) when purchased together with the Galaxy XR during 10/21/25 - 11/16/25 while supplies last.

Question 3

Are accessories sold separately? Are there any recommended or essential accessories?

Accepted Answer

Yes, Galaxy XR Controllers and Galaxy XR Travel Case are not included in the box and are sold separately. They are not essential Galaxy XR accessories, but are recommended for an enhanced XR experience.

Question 4

How does the warranty and after-sales service work?

Accepted Answer

The warranty period is one year and the after-sales service follows our standard maintenance process.

Question 5

What in-box items does Galaxy XR come with?

Accepted Answer

When you purchase your Galaxy XR, it comes with the following in-box items: Galaxy XR device, Protective cover, Light shields (Left & Right), Cushion size adjusters (Thin/Thick), Forehead cushion, Power cable, External battery, Wall Charger, USB-C Charging Cable, Lens cleaning cloth and Quick Start Guide.

Question 6

What are the main features of Galaxy XR?

Accepted Answer

One of the main features of Galaxy XR is conversational multimodal AI powered by Gemini. Galaxy XR can understand the user's digital and physical environment, featuring contextual awareness and providing human-like interactions with natural responses. Galaxy XR supports eye, hand and voice input and offers natural, intuitive interactions with AI for an enhanced XR experience.

In addition, Galaxy XR is lightweight and features an ergonomic design for a comfortable wearing experience. Another highlight of Galaxy XR is its high-resolution 4K micro-OLED display and spatial audio, delivering an immersive viewing experience.

Question 7

Can I connect my smartphone or PC with Galaxy XR?

Accepted Answer

Yes, Galaxy XR is compatible with other Galaxy devices like Phones, PCs and TVs. You can connect your devices through the PC Link, Call Continuity and Smart View features on Galaxy XR and enjoy cross-device connectivity for enhanced productivity and entertainment.
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*PC Link is available only on Galaxy Book devices running Windows 11 or later version.
*Galaxy XR and Galaxy Book should be logged in with the same Samsung account, and both of them should have Bluetooth and Wi-Fi on.
*Call continuity is available only on Galaxy Smartphones running Android P OS or later, with at least 3GB RAM.
*To make and get calls from phone, 'Call on other devices' feature should be turned on both Galaxy XR & phone.
*To get notifications from phone, Galaxy XR should be synced with the phone via Phone Link on Quick Settings.

Question 8

Does Galaxy XR feel heavy or uncomfortable if used for long periods?

Accepted Answer

No, Galaxy XR weighs just 1.20 lb and features an ergonomic design that makes the device comfortable to wear even for long periods. Galaxy XR includes Forehead cushion with size adjusted, Rear head cushions, plus a Rear fit dial that provides a snug fit adapted to your head features.

*Weight includes device and forehead cushion only.

Question 9

Can I wear hard contact lenses or glasses while using Galaxy XR?

Accepted Answer

Galaxy XR can be used with most glasses or contacts, however, it may interfere with the eye tracking feature. To achieve the optimal visual & feature experience without wearing your glasses or contacts, we recommend considering the purchase of optional lens inserts. These inserts match your glasses or contacts prescription and magnetically attach to enhance your visual experience.

*Prescription lenses are sold separately. Prescription lenses are sold and delivered by EyeBuyDirect.com. Warranty and technical support queries are handled by EyeBuyDirect.com.

Question 10

Can I buy KODAK Prescription lenses from Samsung's official website?

Accepted Answer

No, you can't. Users can buy KODAK Prescription lenses from the Eyebuydirect website.

Question 11

Are KODAK Prescription lenses shipped together with Galaxy XR?

Accepted Answer

No, KODAK Prescription lenses are sold and shipped separately from Galaxy XR.

Question 12

Who handles shipping, returns and after-sales service for KODAK Prescription lenses?

Accepted Answer

Shipping, exchanges, returns and after-sales service for KODAK Prescription lenses are handled by Eyebuydirect. For more information about KODAK Prescription lenses, please contact Eyebuydirect.