Broke a year after warranty expired most displeasing
Broke a year after warranty expired most displeasing
Don't ever buy a Samsung business TV. I have had no KNOWLEDGEABLE technical support, sketchy operating instructions. Continuously disconnected phone lines, called at least 15 times and they still don't even know what model i have nor do they even know how THE works!!!!!!! NO HELP...put on hold for 15 minutes for nothing gained!! MANAGER NEVER CALLED BACK, A TOTAL DISASTER. . TV showed use in vertical mode on website but doesn't work in vertical mode which they quickly removed from their website after i pointed out... I WOULD LIKE MY MONEY BACK BUT THEY PLAY DUMB EVERY TIME I CALL...
Just purchased to install in a school. Incredibly, we discovered there is no way to disable Bluetooth. Thus we are getting Bluetooth pairing requests popping up on the TV from students constantly. Unbelievable incompetence on Samsung's part considering the high likelihood a commercial display is going to be installed in a semi-public space.
I Have had a support ticket open with this company for 4 months and have received nothing but being bounced between two different service teams that can't coordinate to save their lives. The service is awful, they cancelled my first ticket and re-opened a new one without so much as telling me. This company does nothing right and should be avoided at all costs.