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Akamai
32 Inch Odyssey Neo G74K | 165Hz | HDR 2000 | Curved | Gaming Monitor $1,099.99
LS32BG752NNXGO
Total
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Reviews

32 Inch Odyssey Neo G7

4.5

Recommended by 27% of customers.

Features3.3
Performance3.0
Design3.2
Value4.5
AI review summary icon

AI review summary for 32 Inch Odyssey Neo G7

  • The monitor offers an immersive and smooth viewing experience with a high 165Hz refresh rate, delivering crisp and responsive performance, especially for fast-paced games.
  • It boasts vivid colors, deep blacks, and stunning clarity that enhances the visual quality of games, movies, and everyday tasks.
  • The curved 32-inch screen further adds to the sense of immersion, and the HDMI 2.1 support works seamlessly with consoles.
  • While a few customers reported minor issues like occasional brightness dimming and a small number of dead pixels, the monitor is widely praised for its versatility and high-quality visuals and performance.

AI-generated from customer ratings & reviews, and may include incentivized reviews.

226 Reviews
Filters (0)226 Reviews
  1. jing101
    1
    Reviewed in the Ypsilanti, MI
    Color: Black
    Color: Black
    1

    I just got this shipped to me today and can't say I am too happy. The monitor was really dirty, almost like they sent me a refurbished one. The Samsung logo/buttons was also not on completely, but I was able to snap it back on. Terrible unboxing experience. I really hope they did not send me a used monitor as I do purchase a bit with Samsung and have never had an experience this bad before. So I go to set it up and what do I find....a dead pixel.....needless to say, I am incredibly disappointed my the quality control of th...

    Helpful?
    Value
    1
    Performance
    1
    Design
    1
    Features
    1
    Response from Samsung:

    Display

    We are very sorry for the issues you have encountered with your 32" Odyssey Neo G7.   Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: · Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) · Product Support · Manuals and Downloads · Warranty Info · Product Registration:  Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates · Samsung Community:  A great resource for getting help from Samsung moderators and customers · …and more Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.   Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.   Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

  2. Shoo
    1
    Color: Black
    Color: Black
    1

    Unfortunately, monitor screen came with a blotched spot out of the box. I reached out to Samsung customer support to request a replacement (within 5 days, as per their policy) - as should be reasonable for a recently bought defective monitor. They told me that I was not eligible for a replacement monitor, but I could return it for a refund and then re-purchase it again. However since the original deal was no longer available, I would have to pay MORE just to repurchase the same exact monitor. I don't understand why they co...

    Helpful?
    Response from Samsung:

    Samsung

    "We are very sorry to see that you have encountered issues with the Samsung LS32BG752NNXGO Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. "

  3. Mike
    5
    Color: Black
    Color: Black
    5

    Did a lot of searching for a new monitor for black Friday. The price was incredible plus they recognize the military and offer military discount. Now for the monitor. I'm glad I went with this 1000R monitor. Everything seems so lifelike. The HDR+ when turned on makes the colors so vibrant. If you don't want that for streaming movies or gaming, there is a night light feature which reduces the blue light to make it easier on your eyes. Also the mini led lights bring out the picture quality like you wouldn't believe. Since Sam...

    Helpful?
  4. mistermojo
    1
    Reviewed in the New Jersey
    Color: Black
    Color: Black
    1

    First off, I want to start by saying that I’ve been a loyal Samsung customer throughout the years. I’m proudly half Korean and want to support the brand. Bought phones, TVs, Ultra Tablet, and now this monitor. One of my TVs within the first year was defected, and now this monitor 9 months later. Yikes. It has been a chore to unmount, package, and ship this back and forth to Samsung Repairs. I’m not sure how it passed QC on the way back to me when they supposedly fixed the commonly known issue with the Display Port. Consider...

    Helpful?
    Value
    1
    Performance
    1
    Design
    3
    Features
    5
  5. Monitor Buyer
    1
    Color: Black
    Color: Black
    1

    To anyone considering a Samsung purchase: BEWARE. You're literally gambling with your hard-earned money. If you receive a defective product, expect to be abandoned by their customer service. I recently purchased a Samsung Odyssey Neo G7 monitor, expecting a premium product from a reputable brand. Instead, I received a defective unit with a portion of the screen completely dead. This wasn't one or two dead pixels, it's an entire section at the top of the display that simply doesn't function. The monitor is defective out-...

    Helpful?
    Value
    1
    Performance
    1
    Design
    1
    Features
    1
    Response from Samsung:

    Samsung

    Your review was brought to the attention of our Customer Care Center. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope you will give us another chance to improve your experience. Please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

  6. NeoG7Owner
    1
    Color: Black
    Color: Black
    1

    I purchased two of the monitors and 2 of 2 are defective upon arrival. The first one arrived with multiple black spots on screen, so I had to call Samsung to ask for a replacement. However, I was told that there was no replacement option and I had to return the monitor and purchase another one instead. I thought black spot should be a quality control issue which rarely happens, and guess what, the second one also arrived with black spot on screen! I am really shocked with Samsung's poor quality control and searched for simi...

    Helpful?
    Value
    1
    Performance
    1
    Design
    1
    Features
    4
    Response from Samsung:

    Samsung

    Thank you for your purchase. We are sorry for the inconveniences you had. Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Samsung Community: A great resource for getting help from Samsung moderators and customers Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.

  7. Upgradenow
    • Incentivized review
    5
    Color: Black
    Color: Black
    5

    I did a ton of research for a monitor that I use mainly for gaming and also fits my budget and this is the monitor I kept coming back to. I love the curved display which really makes me feel like I'm in the game. The stunning visuals and quick response allows me to fully experience the environment without worrying about laggy or staggering effects. This monitor was also perfect for my day to day. I'm an engineer and the large screen helps me clearly read drawings while utilizing the CAD software when I'm working at home. T...

    Helpful?
    Value
    5
  8. Mike
    1
    Color: Black
    Color: Black
    1

    Don't buy this! The stand wobbles a lot. Advertised to be Vesa compatible, but they include a 27" not 32" wall bracket for Vesa mounts. So you have to spend $40-50 to buy the 32" bracket. Then when you call them on it, they deny a mount was included. Then when you ask how it is Vesa compatible, they have no response. Terrible Quality Control and Terrible Customer Service.

    Helpful?
    Value
    1
    Performance
    1
    Design
    1
    Features
    1
    Response from Samsung:

    Samsung

    Thank you for your purchase. We are sorry for the inconveniences you had. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.