This monitor looks fantastic, but it’s incredibly frustrating to deal with the constant loss of signal. It’s practically brand new, and this issue has already happened to me four times. I’ve reached out to both Samsung and Best Buy, but neither has been able to explain why it’s happening. I’m going to try and buy a mini display to usb-c cable to see if that works, but that’s not a solution for such an expensive piece of equipment. It’s disappointing to experience this kind of problem with a product that’s supposed to delive...
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
