- Incentivized review
Great product at a reasonable price. Does the job!
Recommended by 50% of customers.
Great product at a reasonable price. Does the job!
it is a bit noisy as compared to another model I saw at HomeDepot.
Was excited to replace an old vent hood that didn't match our new Samsung oven and other appliances... with that said, excitement turned into bewilderment when the hood came without the option for rear venting, only top venting. Most hoods come with all the parts to do either. What i found is that it DID have the sealed opening for this, but no damper connector for it. After knocking out the backer metal i was able to expose the rear section. This took drilling out riveted the sheet metal covers for rear venting. I had to ...
Hi Jubber72, Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day, -Ernest-
This hood was not made strong. Looks poorly built. Seems were not level. Fam not strong.
Hi Liz R, Thank you for sharing your insights about the Samsung hood. We will certainly use this information to help us in our everlasting efforts to improve the overall customer experience. Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-72 67-864. ^Rainly
I bought this to match my other appliances. I love everything about it except the recirculating fan does not come with a filter so it does not live up to its advertising! After contacting Samsung several times in several ways, never got any acceptable help. Just put on hold or hung up on. They want to do everything automated. Not happy to have a recirculating fan that doesn't filter!
Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the Under the cabinet hood. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146165236) to help our team pull up your information. Have a great day, -Ernest-