Undercabinet Hood36" | Touch Controls | Wi-Fi

2.9(10)
NK36N7000US/AA / NK36N7000US/AA
    Color

    Stainless Steel

    Save $550.00

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    Akamai
    Undercabinet Hood36" | Touch Controls | Wi-Fi $1,299.00
    NK36N7000US/AA
    Total
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    Highlights
    Exterior & Recirculating Capable
    Exterior & Recirculating Capable
    Wi-Fi Connectivity
    Wi-Fi Connectivity
    Bluetooth Connected
    Bluetooth Connected
    ADA Compliant
    ADA Compliant
    Reviews

    Undercabinet Hood

    2.9

    Recommended by 43% of customers.

    Features2.9
    Performance3.4
    Design3.8
    Value2.9
    • Connectivity
    10 Reviews
    Filters (0)10 Reviews
    5. Bronco07
      • Incentivized review
      4
      Reviewed in the Orange CA
      4

      Works great and EZ to clean. The Bluetooth connection with the oven make using the fan simple.

      Connectivity
      I recommended this product.
      Helpful?
      Originally posted onUndercabinet Hood 36" Touch Controls | Wi-Fi(NK36N7000UG_AA)
      Value
      4
      Performance
      5
      Design
      5
      Features
      5
    6. David
      3
      Reviewed in the Rome, GA
      3

      i purchased the 36”, 600 cfm black stainless samsung range hood. 1. it’s loud. much louder than i expected. 2. i appear to only have 3 speeds. i cannot tell any difference between high speed and boost. (600cfm?) i spoke with samsung tech support and was told i needed to hold both the speed button (low, medium, or high) simultaniously with the boost button to activate boost mode. that did not work!

      Helpful?
      Originally posted onUndercabinet Hood 36" Touch Controls | Wi-Fi(NK36N7000UG_AA)
      Value
      3
      Performance
      3
      Design
      4
      Features
      3
      Response from Samsung:
      Samsung Care

      Thank you for bringing this concern with the Range Hood to our attention. If the speeds are not changing, I recommend resetting the unit by turning off the circuit breaker to it for a few minutes. If that doesn't work, I would suggest reaching back out to us. Regrading the loud noise, try taking a quick peek at the troubleshooting steps below. Thank you for the review! ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01203229/

    7. Ross
      1
      Reviewed in the Nebraska
      1

      This range is advertised with wi-fi connectivity, which is a flat-out lie. It uses Bluetooth to connect to a range that has wi-fi connectivity, meaning if your range does not have Bluetooth, you just bought an overpriced, normal hood with no connectivity and no cool features.

      Helpful?
      Originally posted onUndercabinet Hood 36" Touch Controls | Wi-Fi(NK36N7000US_AA)
      Value
      1
      Performance
      4
      Design
      4
      Features
      1
      Response from Samsung:
      Samsung Care

      Hi Ross, We understand how frustrating this experience feels, especially when expectations are set by how the product is described. You are absolutely right that this range hood does not directly connect to the SmartThings app on its own. Its connectivity depends on pairing with a compatible Samsung range through Bluetooth, and that range then provides the Wi-Fi connection to SmartThings for remote control and monitoring features. The way this was presented on the website did not clearly explain that dependency, and your feedback highlights an important gap in how the information was communicated. We appreciate you calling this out, as clarity and transparency are essential when choosing connected appliances, and your feedback helps ensure the experience is accurately represented for future customers. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151602132 to help our team pull up your information. Leo

    8. Allan
      1
      Reviewed in the Massachusetts
      1

      I cannot give a review. I was unable to install the hood because the 6" round duct adapter was missing from the included hardware.

      Helpful?
      Originally posted onUndercabinet Hood 36" Touch Controls | Wi-Fi(NK36N7000UG_AA)
      Response from Samsung:
      SEA Care

      Hi Allan, We understand the importance of having all the parts within the package to install the unit properly. For the parts included in the package, please see page 6 under "Parts supplied" in the manual. Manual https://downloadcenter.samsung.com/content/UM/202406/20240617133614959/LIB0139973C.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147590647) to help our team gather your information. Have a great day. ^Charles