Microwave Trim KitBlack Stainless Steel

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MA-TK8020TG/AA / MA-TK8020TG/AA
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    Akamai
    Microwave Trim KitBlack Stainless Steel $209.00
    MA-TK8020TG/AA
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    Microwave Trim Kit

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    13 Reviews
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    1. Frustrated Cabinet Maker
      1
      Reviewed in the Sebring, FL
      1

      For the past 2 hours, I've been going through the instructions while trying to draw up how this goes on a cabinet box, and the instructions fail to even give me half of the information needed to design a box. For one thing, the instructions need to have a cross-section showing the microwave and frame on the cabinet box, with all the relevant dimensions. I don't know the dimensions of the opening in the actual frame. I don't know where the frame opening is supposed to fall regarding the opening in the cabinet, like, are the bottoms of the two openings flush with each other? The 3" min at the bottom, is that the bott...

      Helpful?
      Originally posted onMicrowave Trim Kit 2
      Response from Samsung:
      Samsung

      Hi Frustrated Cabinet Maker, thank you for taking the time to share your thoughts regarding the installation details for your Samsung microwave trim kit. We understand how important clear and complete measurements are when planning a cabinet layout. The user manual provides all measurements, diagrams, and installation steps needed for setting up the trim kit with a compatible microwave. It provides top, side, and front‑view diagrams that outline the exact spacing, cutout dimensions, clearances, and frame placement, helping you see how the microwave and trim kit fit into the cabinet opening. User manual: https://downloadcenter.samsung.com/content/EM/201807/20180702141505647/MA-TK8020_AA_II_DE68-04476A-02_EN-MES.pdf You’ll find the cross‑section diagrams and exact opening dimensions on pages 3–4, along with frame positioning steps on pages 5–6. These sections show how the microwave and trim kit fit within the cabinet and how the frame aligns with the cabinet front. If you need further assistance with the installation, please reach out through the support options below and include the reference number 1152250023 for quicker assistance. Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Khristine Samsung Care

    2. uncle rico
      1
      Reviewed in the Lincoln, NE
      1

      Do not order from here. They sent the wrong product, called 3 different times for them to send correct one. They wanted me to buy a new one and send the old one back. No refund until they received the one they send me, so no guarantee I'd get my money back. Can't talk to a manager. Total Scam.

      Helpful?
      Originally posted onMicrowave Trim Kit
      Value
      1
      Performance
      1
      Design
      1
      Features
      1
      Response from Samsung:
      SEA Care

      Hello Uncle Rico, This is not the experience we want you to have with purchasing products with us. Let us extend our help. We'd be delighted to speak with you directly to provide assistance and discuss what options we can provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148389369) to help our team pull up your information when you message us. Thank you. -Kimberly

    3. Gp1234
      1
      Reviewed in the Oklahoma
      1

      I bought this as an open box at Lowe's with the microwave. Not sure if it had parts missing, but there's nothing to prevent the microwave from sliding around. I think there should be clips to hold it in place, but can't find any information on getting parts. AI keeps sending me to device pages.

      Helpful?
      Originally posted onMicrowave Trim Kit 2
      Response from Samsung:
      SEA CARE

      Greetings! We appreciate you informing us about this. Let's help you out. We would like to speak with you personally so that we can gather more information about the trim kit and better assist you with it. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147578031, to help our team pull up your information. Have a great day! ^Chrystel

    4. CP1331
      1
      1

      Not exactly sure how an engineer or marketing person thought these were useful instructions. They make absolutely NO sense and don't really tell how to fit the trim kit onto the cabinet frame. Additionally, template for mine was completely missing from box. I saw the reviews before I bought and thought, "It can't be that bad." Apparently, I was wrong.

      Helpful?
      Originally posted onMicrowave Trim Kit 2
      Response from Samsung:
      SEA Care

      Hello there, We understand the frustration of installing the trim kit and the disappointment of a missing template. We'd love to speak with you directly to offer support and explain how we can assist you with the return process. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147468604) to help our team pull up your information when you message us. Thank you. -Kimberly

    5. Darrin
      1
      Reviewed in the San Antonio, TX
      1

      I bought this unit in the black stainless. Apparently the surface was not properly prepped before they paint these, as the paint started to peel and fall off of the entire piece. You can actually rub your finger across the finish and paint will fall off. Avoid this model and brand at all costs.

      Helpful?
      Originally posted onMicrowave Trim Kit
      Value
      1
      Performance
      1
      Design
      1
      Features
      1
      Response from Samsung:
      SEA Care

      Hi Darrin, Thank you very much for your observation of our trim kit. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

    6. Chad
      1
      1

      The worst instructions you will ever see. Good luck trying to figure it out.

      Helpful?
      Originally posted onMicrowave Trim Kit 2
      Response from Samsung:
      SEA Care

      Good day, We can understand your disappointment about the instructions included in your microwave's trim kit. We want to speak with you directly to offer support in clarifying the instructions that you find confusing. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147113017, to help our team pull up your information when you message us. Have a great day. -John

    7. bbwwful
      1
      Reviewed in the WA
      1

      Finish started wearing off where vented air blows through trim kit within 6 months of purchase. Very disappointed. Unfortunately we purchased Samsung black stainless everything for our kitchen and every appliance except for dishwasher has the same issue with the finish flaking off. Our only option is to replace the fronts of everything and live with a mismatched microwave. Never again, Samsung.

      Helpful?
      Originally posted onMicrowave Trim Kit 2
      Value
      1
      Performance
      1
      Design
      1
      Features
      1
      Response from Samsung:
      SEA Care

      Hello there, We understand your frustration with the trim kit finish wearing off and the dishwasher panel peeling. We want to speak to you directly to provide support and see what options we can offer to help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147067673) to help our team pull up your information. Have a great day. ^Camille

    8. Millworker
      1
      1

      The picture of the rough opening in the installation guide should include the trim kit overlaying it and the dimensions to locate off the RO. You can't build the cabinet without it and that is what you are missing.

      Helpful?
      Originally posted onMicrowave Trim Kit 2
      Response from Samsung:
      Samsung Care

      Greetings, We appreciate you notifying us about this and want to help you ensure the microwave trim kit is properly installed. It would be awesome if you could give us just a few more details, and we would like to see how we could assist you with the trim kit. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: https://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146700800, which will help our team pull up your information. ^Rainly