Name: HAFCU1 Water Filter
Brand: Samsung
SKU: HAFCU1/XAA
Price: 44.99 USD
Availability: InStock
Rating: 1.6538 (52 reviews)

https://www.samsung.com/us/support/troubleshooting/TSG01109722/

These "retrofit" instructions provided by Samsung worked like a charm!! New "updated" filter finally installed with above troubleshooting instructions (link above). Husband now happy and I don't have to cancel my subscription to these filters.

Troubleshoot BEFORE surrender!

I just ordered this product today and hope it is compatible to my refrigerator.

Water filter

Replacing our Samsung water filter cartridge proved to be quite an adventure.  Our refrigerator is a Samsung 265 Series, French door, three-door refrigerator, model number RF265ABPN.  It was purchased new in approximately 2008.  Originally, we used a Samsung water filter cartridge part number DA29-00003B.  After some number of years, this was superseded by Samsung part number DA29-00003G.  We have changed water filter cartridges for many years without difficulty.  We have also used other manufacturer's DA29-00003G equivalent water filter cartridges without problem.

Most recently, I purchased a new Samsung part number DA29-0003G water filter cartridge.  I was not able to install it.  I positioned the cartridge so that the cartridge mating profile (see attached photos) was facing to the front.  This aligned the cartridge mating profile with the receiver mating profile embedded in the permanently mounted hood (top).  Even with considerable force, I was unable to turn the cartridge to the locked position.  In fact, the cartridge could not be turned at all.

After reading many posts on the Internet, it became clear that Samsung changed the mounting profiles on the cartridge and receiver some time during our ownership of this refrigerator.  The part number for the Samsung water filter cartridge did NOT change.  It remains DA29-00003G.  

I suspect many of the user-reported water filter cartridge problems are when trying to use the new mating profile cartridge in an older refrigerator.  

A solution that has been used by some is to replace the permanently mounted hood (top) of the water filtration system.  The cost is approximately $200 for the part, plus installation.

On the Internet, I located a video that shows how to modify the new filter cartridge mating profile, so that the cartridge can be installed in a refrigerator that has the older mating profile receiver:
https://www.youtube.com/watch?v=ihB5GZOtA-8

I made this modification to my new Samsung water filter cartridge part number DA29-00003G, and was able to install it without difficulty.  This is the same cartridge that I was unable to install prior to the modification.  Photos are attached of water filter cartridges in my possession.  They show the original mating profile, the new mating profile, and the cartridge modification I made to a new Samsung water filter cartridge.  If you perform a similar modification, make sure you remove at least as much material from the new mating profile as shown in my photo and perhaps a very small amount more.  If you don't have a small precision knife available to remove the material, I suggest an X-ACTO Knife #1 or #2, which is typically stocked at Michael's Stores.  My personal preference is the X-ACTO Basic Knife Set, which has more knife options than are necessary for just this filter cartridge modification.

Overall, our Samsung refrigerator has performed well for us for many years, with very few problems and none that required a technician service visit.  It is really unfortunate that Samsung bungled this engineering modification to the water filter cartridge assembly.  Their customer support organization needs to be educated in this problem.

Water filter compatibility problem

Nicole

I ordered the exact same filter as last year and it does not fit.  When you look at the notched section of the filter you can see slight differences from the filter I bought last year that fits.  And I refuse to pay $45 for a filter that needs to be worked on with a Dremel tool to make it fit.

Poor Quality Control of Filter Notch Design

I have an older Samsung refrigerator model # RFG297AARS. And I cannot find the filter that’s fits. I am tired of spending money for something that doesn’t work.  I got in touch with Samsung Customer Service Representative and was told to buy filter under new code  HAFCU1. Well, dear Samsung, it doesn’t work either! At one place I was told that Samsung changed configuration, and I needed new housing. Don’t you think we consumers paid enough for this fridge? Why do I have to pay again? I think it’s only fair if the company takes care of the problem! I am very unhappy and disappointed with Samsung. They should stay behind their products.

waste of money

Last year, we ordered a replacement filter based on what the Samsung website indicated was correct for our model.  It arrived, but didn't fit and we noticed what others have documented in other reviews; the design of the "guides" has changed and will not allow installation.  We ordered a generic filter that could be delivered same day as a replacement and it fit.

Six months later we called Samsung support to ask which filter they offer that would actually fit our model.  They provided the information and assisted with our order.  Color me shocked, the filter that arrived - once again - did not fit.

Reading the reviews tonight (never thought I'd read water filter cartridge reviews) and the absolutely horrible responses from Samsung has solidified this company has no concern for its customers.  How can they continue to guide customers to a product they know will not fit based on multiple years of customers telling them there is a design problem?  I think I know the answer...and that's why they lost me as a customer.

These filters WILL NOT fit...don't waste your $$$

I bought six Samsung replacement filters from Amazon that were supposed to fit as a DA29-00003G replacement but the head has changed and the filters won't work

Changed Design No Longer Works

Ernest

Filter HAFCU1 does not fit Model RF267AERS.  Samsung needs to fix this in their knowledgebase so customers don't continue to order the wrong water filter.

HAFCU1 wrong filter for RF267AERS

Just changes my filter in my Samsung fridge. Water tastes so much better now.

Great filter

I really enjoy this fliter. I have tried the store brand and water taste awful.

Makes water taste great

We have been using Samsung for quite some time. The performance, value & eye appeal are second to none. In my household Samsung is 1st.

Samsung My Favorite

great feature! love it, this filter changes the taste of the tap water.

fliter

Works fine. Just be aware that Samsung typically only supports this product for about two years. Then the cheap knockoffs mostly don't fit and those that do - do no filtering whatsoever.

Limited availability

Came in one day. Easy to install. Unclear how much water you need to run through it before drinking.

Quick and easy

* The water filter cartridges have a mixed quality
* Some customers report the filters provide good water quality
* Many have experienced issues with the filters not fitting their Samsung refrigerators as expected, even when the part numbers match
* This appears to be due to an undisclosed design change by the manufacturer
* Numerous users express frustration with the lack of a proper solution from the company

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HAFCU1 Water Filter White

HAFCU1 (1 Pack)

Water Filter for Refrigerator

HAFCU1 Water Filter

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HAFCU1 Refrigerator Water Filter Replacement | Samsung US

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Water Filter for RefrigeratorHAFCU1 (1 Pack)

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Water Filter for Refrigerator

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