Bespoke Ultra Capacity AI Front Load Washer and Gas Dryer in Brushed Navy

4.5(998)
F-1657832568289 / F-1657832568289

    Items included in this package:

    Model

    AI OptiWash

    AI Smart Dial

    Type

    Electric

    Gas

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    Akamai
    Bespoke Ultra Capacity AI Front Load Washer and Gas Dryer in Brushed Navy $3,198.00
    F-1657832568289
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    Reviews

    Bespoke Ultra Capacity AI Front Load Washer and Gas Dryer in Brushed Navy

    4.5

    Recommended by 91% of customers.

    Features4.6
    Performance4.6
    Design4.6
    Value4.4
    AI Functionality4.6
    AI review summary icon

    AI review summary for Bespoke Ultra Capacity AI Front Load Washer and Gas Dryer in Brushed Navy

    • Customers praise AI-driven automation that adjusts settings automatically, eliminating guesswork and delivering consistently clean laundry
    • Many highlight the large capacity, powerful spin cycle, and 30-minute dry option for efficient, time-saving performance
    • Reviewers consistently note exceptional quietness and sleek, modern design that elevates laundry room aesthetics
    • Several report lower utility bills, emphasizing water and energy efficiency compared to traditional machines
    • A few experience serious mechanical failures and cite poor warranty support, though most find the set highly reliable

    AI-generated from customer ratings & reviews, and may include incentivized reviews.

    Reviews with images & videos

    998 Reviews
    Filters (0)998 Reviews
    1. Andrew
      1
      Reviewed in the Brandon florida
      1

      Leaving one star review as we ordered a brand new washer and dryer and received a dryer that is all scratched up, and not possible to hide. We weren’t showing the product prior to installation and we were told that someone from customer service would be reaching out to rectify the issue. Still, no one has gotten in touch with us. In addition, the washing machine doesn’t work. Considering I contacted Sam song moment after our delivery as I tried to flag down the drivers once I noticed, the dryer was scratched all over, no on...

      Helpful?
      Value
      1
      Performance
      1
      Design
      1
      Features
      1
      Response from Samsung:
      SEA Care

      Andrew, sharing your review about the condition of your washer and dryer matters, and we want to help you get a replacement. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146544334) to help our team pull up your information. Have a great day. ^Camille

    2. Utsav
      1
      Reviewed in the Streamwood,IL
      1

      I bought mine on June 15! At first the delivery people installed in a way the door does not open. I later ordered stalking kit to get it on washer and dryer on top of each other. However samsung again sent a such poor installing team that it caused damage to machine and walls near by. It is installed at an angle which is causing it be leaning towards a wall. They did not program it so i can use all the function (for both washer and dryer) in the bottom panel as well. So now we have to a stool every time to turn on the dryer...

      Helpful?
      Originally posted onBespoke AI Front Load Washer Auto Dispense System AI OptiWash™ | 5.3 cu.ft.
      Value
      2
      Performance
      2
      Design
      2
      Features
      3
      Response from Samsung:
      SEA Care

      Hi Utsav, We know how frustrated you feel about how the installation damaged your unit. We would love to speak to you directly to provide support and see how we can best assist you. Please feel free to get back to us via the following options:  1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147483648) to help our team pull up your information when you message us. Thank you. -Kimberly

    3. Arlene
      • Incentivized review
      5
      Reviewed in the Mahopac, NY
      5

      I just received my washer and dryer along with pedestals! I am in love with this set! So far I tried washing my bed sheets and they came out super clean in only 28 minutes! The dryer was super quick and took only 30 minutes! Just to clarify, I have queen size bed sheets and I was able to fit both comforters and my bed sheets inside of the washing machine without any problems.

      I recommended this product.
      Helpful?
      Value
      5
      Performance
      5
      Design
      5
      Features
      5
    4. Smart Shopper
      • Incentivized review
      5
      Reviewed in the Santa Ana, CA
      5

      Bought over 6 months ago. It’s especially easy to use if you download the app to your tablet or phone. Love all the various settings to choose from. You can view online what cycle the washer is on, how much time is left, and you can be notified when your load is done.

      I recommended this product.
      Helpful?
      Value
      5
      Performance
      5
      Design
      5
      Features
      5
    5. Florence
      • Incentivized review
      5
      Reviewed in the Fort worth, Texas
      5

      I've been really happy with my Samsung washer and dryer! The AI OptiWash feature takes the guesswork out of washing by automatically adjusting the settings, and the AI Optimal Dry does the same for drying, so everything comes out great. I also love that they connect to the SmartThings app. It's super convenient to check the laundry status, start or monitor cycles, and even see maintenance info right from my phone. These smart features make laundry so much easier. Definitely one of my favorite appliances!

      I recommended this product.
      Helpful?
      Originally posted onBespoke AI Front Load Washer Auto Dispense System AI OptiWash™ | 5.3 cu.ft.
      AI Functionality
      5
      Value
      5
      Performance
      5
      Design
      5
      Features
      5
    6. Alle
      • Incentivized review
      5
      Reviewed in the California
      5

      Love the simple design. Wash options are selected by turning the dial to the desired option. My old washing machine had the load options on the front - they eventually rubbed off. Washing machine is huge and easily fits king size comforter.

      I recommended this product.
      Helpful?
      Originally posted onBespoke AI Front Load Washer Auto Dispense System AI OptiWash™ | 5.3 cu.ft.
      Value
      4
      Performance
      5
      Design
      5
      Features
      5
    7. Chad
      • Incentivized review
      5
      Reviewed in the California
      5

      Nice looking units, easy operation Paid for install from Best Buy Techs were professional and thorough

      I recommended this product.
      Helpful?
      Value
      3
      Performance
      5
      Design
      5
      Features
      5
    8. Alle
      • Incentivized review
      5
      Reviewed in the California
      5

      Huge capacity. Easily fits king size comforter. Even reminds you to clean the lint! Love the navy !

      I recommended this product.
      Helpful?
      Originally posted onBespoke AI Front Load Gas Dryer
      Value
      4
      Performance
      5
      Design
      5
      Features
      5