R&RHello Bmore,
Thank you for sharing your experience with your new Book Cover Keyboard - AI Key, Galaxy Tab S10 Ultra | S10 Ultra 5G | S9 Ultra | S9 Ultra 5G. This is where protection meets productivity with the Book Cover Keyboard - AI Key. At Samsung, we strive to exceed our customers' expectations, and feedback like yours is invaluable in our ongoing efforts to provide innovative, high-quality products.
The backlight may be illuminated by toggling the keyboard backlight on and off using the Fn and F9 keys. If this key combination doesn’t work, you may need to install the appropriate Samsung Settings app on your tablet. You can refer to the article titled “Cannot Enable Keyboard Backlight on Samsung PC” for guidance on getting the backlight to function properly.
We want all our customers to feel confident in their Samsung purchases, which is why every product comes with a 12-month manufacturer warranty. If you need further assistance, please don’t hesitate to contact our Samsung Support Team at 1-800-SAMSUNG. They can often help you via phone or chat.
Thank you for being a loyal Samsung customer. We look forward to hearing from you. Have a great day!
-Ty
Cannot enable keyboard backlight on Samsung PC
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