Absolutely horrible. I have this product now less than a week and the 5/% button popped off, I reattached it pretty easily and didn't think twice about it as it is now common for keyboard designs to consider ease of adjusting dammpers, swapping keys etc. A few DAYS later the +/= BUTTON pops off and cannot be reattached. Notably, this has had minimal use, and I am coming from the Tab S7+ which I'm actually using now (just the keyboard to replace this one). Additionally, the magnet isn't strong enough (disconnects for minor m...
Hello Longtime Loyal, Thank you for taking the time to share your thoughts on the Book Cover Keyboard. The design is intended to support productivity with a flexible, portable setup. If the keys on your Book Cover Keyboard are coming off after minimal use, please note that Samsung products are warranted against manufacturing defects in materials and workmanship for the limited 12-month warranty period specified for each product. Your feedback helps highlight areas where key durability and connection strength can continue to improve. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung! Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages