Storage Upgrade and Samsung Credit
Pre-order Offer
Frequently Asked Questions
Pre-order a Galaxy S22, S22+ or S22 Ultra device from 2/9/2022 – 2/24/2022 and get a device storage upgrade to the next storage tier when purchasing 128GB or 256GB model. Plus when you purchase on Samsung.com you’ll also receive up to $200 Samsung Credit.
With valid offer claim. Supplies are limited. Terms and conditions apply.*
- Pre-order period: 2/9/2022 – 2/24/2022
- Samsung Credit Redemption period: 2/9/2022 – 5/4/2022
Who is eligible to participate in this offer?
Any US/DC resident who is at least 18 years of age who pre-ordered and purchased a Galaxy S22, S22+ or S22 Ultra device between 2/9/2022 – 2/24/2022. No other Samsung products are eligible for this promotion. For additional details, see Terms and Conditions at the bottom of the page.
I bought a different Samsung product. Am I eligible for this offer?
No, only the pre-order and purchase of a Galaxy S22, S22+ or S22 Ultra qualifies.
Can I combine this offer with other Samsung offers?
Yes, you can combine this offer with other applicable Samsung offers. Check participating carriers & retailers for offers or restrictions that may apply for purchases made at their locations.
What other carriers & retailers are participating in this offer?
Device storage upgrade offer available at participating carriers & retailers and may vary by location. Please check your local carrier/retailer for details. Note that the Samsung Credit is only available for purchases made at Samsung.com.
What will I receive with my eligible purchase in this offer?
If you pre-ordered a Galaxy S22:
Device storage upgrade to the next storage tier when purchasing 128GB model plus, when purchasing at Samsung.com, a Samsung Credit of $100
If you pre-ordered and purchased a Galaxy S22+:
Device storage upgrade to the next storage tier when purchasing 128GB model plus, when purchasing at Samsung.com, a Samsung Credit of $150
If you pre-ordered and purchased a Galaxy S22 Ultra:
Device storage upgrade to the next storage tier when purchasing 128GB or 256GB model plus, when purchasing at Samsung.com, a Samsung Credit of $200
What can I purchase with my Samsung Credit?
Your Samsung Credit can be used towards the purchase of curated bundles, select products like Samsung TVs, SmartThings products, gaming, accessories, chargers and more on Samsung.com.
What happens if I pre-ordered my eligible Galaxy S22, S22+ or S22 Ultra device on Samsung.com?
As part of the checkout process, you will receive a gift of $100 Samsung Credit with your Galaxy S22 pre-order, $150 Samsung Credit with your Galaxy S22+ pre-order, or $200 Samsung Credit with your Galaxy S22 Ultra pre-order. You can use your gift at checkout, or if you choose to not use it then, your gift will be sent digitally to the email address you purchased with. For additional details, see associated Terms and Conditions at checkout.
What if I choose not to use my Samsung Credit immediately?
If you choose not to spend your Samsung Credit during check-out you can opt to receive your credit by email to spend at a later date. Samsung Credit must be redeemed by 5/4/22 or will be lost.
How do I redeem this offer if it was purchased on behalf of a business?
For 50 or more devices, please contact support@samsungpromotionsb2b.zendesk.com to obtain a registration form. The email account will only respond to inquiries involving large quantity submissions.
Can I qualify for the offer if I live in PR/USVI?
Purchases made at Samsung.com in PR/USVI do not qualify for the offer. Check your local carriers & retailers for participation.
What other resources are available if I have questions that are not answered by this document?
You can get additional help by calling Samsung Customer Support at 1-866-888-5503.
