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.sp-g-contact-us__container__blue__cta:before{display:inline-block;content:"";background:url("../../../../../../us/smg/content/dam/support/icons/contactus/icon_chat.png");background-repeat:no-repeat;background-size:50px 50px;margin-right:0;width:50px;height:50px;vertical-align:middle}@media (max-width: 768px){.sp-g-contact-us .sp-g-contact-us__container__blue__cta:before{left:50%;margin-right:0px;position:absolute;top:48%;-webkit-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%)}}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder{position:fixed;right:35px;bottom:35px;width:270px;background-color:#ffffff;-webkit-box-shadow:1px 1px 3px 0.5px rgba(0,0,0,0.25);box-shadow:1px 1px 3px 0.5px rgba(0,0,0,0.25);font-size:14px;z-index:1198;padding:7px 0px 0px}@media (max-width: 768px){.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder{width:250px;right:10px;bottom:10px;max-height:90%;overflow:auto;padding:10px 0 5px;font-size:12px}}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder .toSubMenu_button{position:absolute;right:20px}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder.hide{display:none}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder ul{width:100%}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li{padding:15px 0px;position:relative}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li:after{position:absolute;bottom:0px;left:54px;right:0px;content:"";display:inline-block;height:1px;background:#cfcfcf}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li:last-child:after{display:none}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li a{color:#383838;display:block;font-weight:700;cursor:pointer}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li img,.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content{display:inline-block;vertical-align:middle}@media (min-width: 769px){.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li #chatBot #chatBot_mobile{display:none}}@media (max-width: 768px){.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li #chatBot #chatBot_desktop{display:none}}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li #chatBot .week{width:170px !important}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content{min-width:170px}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content span{display:block}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content span.title{margin-top:1px;font-weight:700}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content span.title span{font-weight:700;display:inline}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content span.week{font-size:12px;color:#383838;line-height:1.5}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content .linkout{margin-top:15px;text-transform:uppercase;letter-spacing:1.2px;font-size:12px}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content .linkout:after{content:'\e902';font-weight:bold;display:inline-block;font-size:12px;color:#000000;font-family:'SamsungSharpGraphic' !important;position:relative;left:5px;top:1px}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content .highlight{display:block}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li .content .highlight span{font-size:12px;color:#7fd44f;text-transform:uppercase;font-weight:700;text-align:left;padding-bottom:10px;display:inline-block}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li img{width:22px;height:22px;margin:0 16px}@media (max-width: 768px){.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li img{width:20px;height:20px}}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li ul li{padding:0px;margin-bottom:10px}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li ul li:last-child{margin-bottom:0px}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li ul li:after{display:none}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li.phone #toSubMenu_button{right:15px;font-size:10px}.sp-g-contact-us .sp-g-contact-us__container__blue__items-holder li#sp-g-contact-us__container__blue__items-holder__toSubMenu{cursor:pointer}.chat-linkholder{height:0px;overflow:hidden}@media (min-width: 769px){.sp-g-contact-us #contact_us_sms{display:none}}.sp-g-contact-us #contact_us_sms .contents b{font-weight:800}.sp-g-contact-us__container__blue__items-holder__subMenu{display:none;position:fixed;right:35px;bottom:35px;width:270px;background-color:#ffffff;-webkit-box-shadow:1px 1px 3px 0.5px rgba(0,0,0,0.25);box-shadow:1px 1px 3px 0.5px rgba(0,0,0,0.25);font-size:14px;z-index:1198;padding:10px 0px 5px}@media (max-width: 768px){.sp-g-contact-us__container__blue__items-holder__subMenu{width:250px;right:10px;bottom:10px;max-height:90%;overflow:auto}}.sp-g-contact-us__container__blue__items-holder__subMenu__container{width:100%}.sp-g-contact-us__container__blue__items-holder__subMenu .toMainMenuContainer{width:63px}.sp-g-contact-us__container__blue__items-holder__subMenu .toMainMenuContainer #sp-g-contact-us__container__blue__items-holder__subMenu__toMainMenu{width:39px;height:45px;position:absolute;top:7px;left:1px;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;cursor:pointer;font-size:10px}.sp-g-contact-us__container__blue__items-holder__subMenu.hide{display:none}.sp-g-contact-us__container__blue__items-holder__subMenu li{padding:12px 24px 12px 0px;position:relative}.sp-g-contact-us__container__blue__items-holder__subMenu li:after{position:absolute;bottom:0px;right:0px;width:100%;content:"";display:inline-block;height:1px;background:#cfcfcf}.sp-g-contact-us__container__blue__items-holder__subMenu li:last-child:after{display:none}.sp-g-contact-us__container__blue__items-holder__subMenu li a{color:#383838;display:block;font-weight:700;cursor:pointer}.sp-g-contact-us__container__blue__items-holder__subMenu li img,.sp-g-contact-us__container__blue__items-holder__subMenu li .content{display:inline-block;vertical-align:middle}@media (min-width: 769px){.sp-g-contact-us__container__blue__items-holder__subMenu li #chatBot #chatBot_mobile{display:none}}@media (max-width: 768px){.sp-g-contact-us__container__blue__items-holder__subMenu li #chatBot #chatBot_desktop{display:none}}.sp-g-contact-us__container__blue__items-holder__subMenu li #chatBot .week{width:170px !important}.sp-g-contact-us__container__blue__items-holder__subMenu li .content{min-width:170px;width:100%}.sp-g-contact-us__container__blue__items-holder__subMenu li .content span{display:block}.sp-g-contact-us__container__blue__items-holder__subMenu li .content span.title{margin-bottom:5px;font-family:SamsungOneLatinWeb;font-size:14px;font-weight:bold;font-style:normal;font-stretch:normal;line-height:normal;letter-spacing:normal;color:#000000}.sp-g-contact-us__container__blue__items-holder__subMenu li .content span.title span{font-weight:700;display:inline}@media (max-width: 768px){.sp-g-contact-us__container__blue__items-holder__subMenu li .content span.title{font-size:12px}}.sp-g-contact-us__container__blue__items-holder__subMenu li .content span.desc{font-family:SamsungOneLatinWeb;font-size:12px;font-weight:normal;font-style:normal;font-stretch:normal;line-height:normal;letter-spacing:normal;color:#565656}@media (max-width: 768px){.sp-g-contact-us__container__blue__items-holder__subMenu li .content span.desc{font-size:10px}}.sp-g-contact-us__container__blue__items-holder__subMenu li .content span.week{font-family:SamsungOneLatinWeb;color:#565656;font-size:12px;font-stretch:normal;font-style:normal;font-weight:normal;letter-spacing:normal;line-height:normal}.sp-g-contact-us__container__blue__items-holder__subMenu li .content span.phone{font-family:SamsungOneLatinWeb;font-size:12px;font-weight:bold;font-style:normal;font-stretch:normal;line-height:normal;letter-spacing:normal;color:#565656;margin-top:9px}.sp-g-contact-us__container__blue__items-holder__subMenu li .content .linkout{margin-top:15px;text-transform:uppercase;letter-spacing:1.2px;font-size:12px}.sp-g-contact-us__container__blue__items-holder__subMenu li .content .linkout:after{content:'\e902';font-weight:bold;display:inline-block;font-size:12px;color:#000000;font-family:'SamsungSharpGraphic' !important;position:relative;left:5px;top:1px}.sp-g-contact-us__container__blue__items-holder__subMenu li .content .highlight{display:block}.sp-g-contact-us__container__blue__items-holder__subMenu li .content .highlight span{font-size:12px;color:#7fd44f;text-transform:uppercase;font-weight:700;text-align:left;padding-bottom:10px;display:inline-block}.sp-g-contact-us__container__blue__items-holder__subMenu li img{width:35px;height:35px;margin:0 16px}.sp-g-contact-us__container__blue__items-holder__subMenu li ul li{padding:0px;margin-bottom:10px}.sp-g-contact-us__container__blue__items-holder__subMenu li ul li:last-child{margin-bottom:0px}.sp-g-contact-us__container__blue__items-holder__subMenu li ul li:after{display:none}#sp-g-contact-us__container__blue__items-holder__deactivated{display:none}

.disclaimer {
  background: #f5f5f5;
  overflow: hidden;
}

.disclaimer__inner {
  color: #363636;
  padding: 0 3%;
  font-size: 14px;
  font-size: 0.875rem;
  line-height: normal;
  margin-bottom: 10px;
  font-weight: normal;
  font-family: "SamsungOneLatinWeb",Arial,Helvetica,"San-Serif";
}

.disclaimer__inner sup {
  font-size: .7em;
}

.disclaimer__inner b {
  font-weight: 700;
}

.disclaimer__inner i {
  font-style: italic;
}

.disclaimer__inner p {
  font-size: 14px;
  font-size: 0.875rem;
  line-height: normal;
  margin-bottom: 10px;
  font-weight: normal;
  font-family: "SamsungOneLatinWeb",Arial,Helvetica,"San-Serif";
}

@media screen and (max-width: 767px) {
  .disclaimer__inner {
    text-align: center;
  }
}

.disclaimer-module{max-width:1440px;margin:auto;margin-top:35px;background-color:white}.disclaimer-module .disclaimer{padding:30px 14px 44px 17px;color:#636363;font-size:12px;font-weight:400;line-height:16px;letter-spacing:1px}@media (min-width: 769px){.disclaimer-module .disclaimer{padding:30px 36px 44px 26px;text-align:center}}

#foreign-vistor-alerter {
  display: none;
  position: fixed;
  bottom: 40px;
  right: 40px;
  z-index: 1500;
  width: 312px;
  height: 300px;
  padding: 27px;
  background: #FFFFFF 0% 0% no-repeat padding-box;
  box-shadow: 0px 4px 10px #00000033;
  border-radius: 20px;
  box-sizing: border-box;
  transform: translateY(340px);
  transition: transform 10s ease-in-out;
}
#foreign-vistor-alerter.show {
  display: block;
  animation: showAlerter 1s; 
  animation-fill-mode: both;
}
@keyframes showAlerter {
  0% {
    transform: translateY(340px);
  }
  50% {
    transform: translateY(-30px);
  }
  75% {
    transform: translateY(20px);
  }
  100% {
    transform: translateY(0px);
  }
}
#foreign-vistor-alerter div {
  box-sizing: border-box;
}
.foreign-vistor-alerter_header {
  text-align: right;
}
.foreign-vistor-alerter_close_icon {
  width: 18px;
  height: 18px;
  display: inline-block;
  cursor: pointer;
}
.foreign-vistor-alerter_content {
  text-align: center;
}
.foreign-vistor-alerter_content_header {
  margin: 10px 0 0;
  font: normal normal normal 14px/20px SamsungOne;
  letter-spacing: 0px;
  color: #000000;
}
.foreign-vistor-alerter_content_flag {
  margin: 10px auto 0;
}
.foreign-vistor-alerter_content_flag img {
  width: 50px;
  height: 50px;
}
.foreign-vistor-alerter_content_para {
  margin: 19px auto 0;
  width: 240px;
  font: normal normal bold 18px/20px SamsungSharpSans;
  text-align: center;
  letter-spacing: 0px;
  color: #000000;
}
.foreign-vistor-alerter_content_btn_holder {
  margin: 18px 0 0;
}
.foreign-vistor-alerter_content_btn {
  width: 130px;
  display: inline-block;
  padding: 11px 35px 12px;
  border-radius: 30px;
  font: normal normal normal 14px/20px SamsungOne;
  color: #ffffff;
  background: #000000 0% 0% no-repeat padding-box;
  cursor: pointer;
}
@media screen and (max-width: 768px)  {
  #foreign-vistor-alerter {
    display: none;
    position: absolute;
    bottom: initial;
    right: initial;
    top: 100%;
    left: 50%;
    transform: translate(-50%, 0%);
  }
  #foreign-vistor-alerter.show {
    display: block;
    animation: showAlerter 1s; 
    animation-fill-mode: both;
  }
  @keyframes showAlerter {
    0% {
      top: 100%;
      transform: translate(-50%, 0%);
    }
    50% {
      top: 45%;
      transform: translate(-50%, -50%);
    }
    75% {
      top: 52%;
      transform: translate(-50%, -50%);
    }
    100% {
      top: 50%;
      transform: translate(-50%, -50%);
    }
  }
  .foreign-vistor-alerter_header {
    text-align: right;
  }
}
#chatContainer .samsung_chat_window{border:2px solid #e5e5e5;text-align:center;width:360px;height:660px;background-color:#FFFFFF}#chatContainer .chat_container_popOut{top:50%;left:50%}#chatContainer .chat_window_popOut{-webkit-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%)}#chatContainer .chat_window_popOut .user_input{position:absolute;right:0;left:0;bottom:0}#chatContainer .welcom_msg{font-size:10px;color:#bbbbbb;margin:14px 0 4px}#chatContainer .chat_error_msg_support{font-size:12px;height:30px;background-color:orange;position:absolute;width:356px;line-height:16px;z-index:99999;padding:7px}#chatContainer .chat_error_msg_retry_support{text-decoration:underline}#chatContainer .time_stamps{font-size:10px;color:#bbbbbb;margin:0px 8px;padding-bottom:5px}#chatContainer .time_stamps_title{font-size:10px;color:#bbbbbb;margin:2% 0 2% 0}#chatContainer .chat_nav_bar{height:50px;width:100%;background-color:#000000;padding:0 8px;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}#chatContainer .chat_nav_bar img{vertical-align:middle}#chatContainer .nav_text{float:left;color:#FFFFFF;font-size:16px;line-height:50px}#chatContainer .nav_icon_x{float:right;color:#FFFFFF;font-size:18px;line-height:50px;padding:0 8px 0 7px;cursor:pointer}#chatContainer .nav_icon_w{float:right;color:#FFFFFF;font-size:18px;line-height:50px;padding:0 7px;cursor:pointer}#chatContainer .nav_icon_w_popUp{float:right;color:#FFFFFF;font-size:18px;line-height:50px;padding:0 7px;cursor:pointer}#chatContainer .nav_icon_mini{float:right;color:#FFFFFF;font-size:18px;line-height:50px;padding:0 7px;cursor:pointer}#chatContainer .user_input{height:50px;-webkit-box-shadow:0 0 3px #808080;box-shadow:0 0 3px #808080;-webkit-transition:height 0.1s;transition:height 0.1s}#chatContainer .user_input.user_input_expande{height:100px}#chatContainer .input_options{display:inline-block;width:20px;height:20px;float:left;background-image:url("../support-p2-assets/chatbot-userinput-expand.png");background-repeat:no-repeat;background-size:contain;margin:15px 0 10px 15px;cursor:pointer}#chatContainer .user_inputOption_expande{background-image:url("../support-p2-assets/chatbot-userinput-close.png")}#chatContainer .input_field{display:inline-block;line-height:50px;width:80%}#chatContainer .input_field_text{width:90%;border:none;height:30px;font-size:14px;-webkit-border-radius:0px;border-radius:0px}@media (max-width: 768px){#chatContainer .input_field_text{font-size:12px}}#chatContainer .input_field_text::-webkit-input-placeholder{color:#bbbbbb;font-size:14px}@media (max-width: 768px){#chatContainer .input_field_text::-webkit-input-placeholder{font-size:12px}}#chatContainer .input_field_text:focus{outline-width:0}#chatContainer .send_msg{display:inline-block;width:20px;height:20px;float:right;background-image:url("../support-p2-assets/chatbot-send-grey.png");background-repeat:no-repeat;background-size:contain;margin:15px 15px 10px 0;cursor:pointer}#chatContainer .send_msg_active{background-image:url("../support-p2-assets/chatbot-send-blue.png")}#chatContainer .user_input_accor{background-color:#F5F5F5;height:-webkit-calc(100% - 20px);height:calc(100% - 20px)}#chatContainer .user_restart_session{width:36%;display:inline-block;height:100%;padding-top:10px;cursor:pointer}#chatContainer .user_speak_agent{width:36%;display:inline-block;height:100%;padding-top:10px;cursor:pointer}#chatContainer .chatContainer{font-size:24px;height:550px;overflow-y:auto;-webkit-transition:height 0.1s;transition:height 0.1s;padding-bottom:0px;-webkit-box-sizing:content-box;-moz-box-sizing:content-box;box-sizing:content-box;position:relative}#chatContainer .chatContainer::-webkit-scrollbar{width:6px;background-color:#F5F5F5}#chatContainer .chatContainer::-webkit-scrollbar-thumb{background-color:#000000}#chatContainer .chatContainer.disabledChatContainer{pointer-events:none}#chatContainer div[class^="postMsgCard"]{display:inline-block;background-color:#ececec;-webkit-border-radius:16px;border-radius:16px;font-size:14px;-webkit-box-shadow:0 0 10px #808080;box-shadow:0 0 10px #808080;margin:15px 10px}@media (max-width: 768px){#chatContainer div[class^="postMsgCard"]{font-size:12px}}#chatContainer .postMsgCard-title{display:inline-block;vertical-align:top;width:80%;font-size:14px;font-weight:800;padding:0 15px}@media (max-width: 768px){#chatContainer .postMsgCard-title{font-size:12px}}#chatContainer .postMsgCard-text{display:inline-block;vertical-align:top;width:80%;font-size:14px}@media (max-width: 768px){#chatContainer .postMsgCard-text{font-size:12px}}#chatContainer .postMsgCard_img{width:100%;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}#chatContainer .postMsgOptions_text{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:12px 15px;cursor:pointer;-webkit-border-radius:32px;border-radius:32px;border:2px solid #40a2ff;display:inline-block;line-height:17px}@media (max-width: 768px){#chatContainer .postMsgOptions_text{font-size:12px}}#chatContainer div[class^="postMsgOptions_container"]{-webkit-border-radius:16px 16px 0 16px;border-radius:16px 16px 0 16px;margin:5px 0px;text-align:right;padding:0 12px;display:inline-block;max-width:80%}#chatContainer div[class^="postMsg_Option"]{margin-bottom:8px}#chatContainer .container_postOptions_wrapper_slider .slick-slide{text-align:right}#chatContainer .container_postOptions_wrapper_slider .slick-slide>div{text-align:right}#chatContainer .container_postOptions_wrapper_slider .slick-current{text-align:right;opacity:1 !important}#chatContainer .container_postOptions_wrapper_slider .slick-current>div{text-align:right}#chatContainer .container_postOptions_wrapper_slider .slick-current+.slick-slide{text-align:left !important}#chatContainer .container_postOptions_wrapper_slider .slick-current+.slick-slide div[class^="postMsgOptions_container"]{text-align:left !important}#chatContainer .botMsg{text-align:left;padding-left:10px;overflow-wrap:break-word;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:end;-webkit-align-items:flex-end;-ms-flex-align:end;align-items:flex-end;margin:10px 0}#chatContainer .botMsg.innerBotMsg{padding-left:0px}#chatContainer .botMsg p{color:#FFFFFF}#chatContainer .botMsg_text_img{position:relative}#chatContainer .botMsg_text_img p{color:#000000}#chatContainer .botMsg_text_img::before{content:'';width:20px;height:20px;width:20px;position:absolute;display:inline-block;background-image:url("../../../../../../us/smg/etc/designs/samsung/global/images/icons/chatbot-expand-icon.png");background-size:20px 20px;right:10px}#chatContainer 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.article_title_content{position:absolute;bottom:5px;left:10px;font-size:12px;font-weight:bold;font-style:normal;font-stretch:normal;line-height:1.42;letter-spacing:normal;text-align:left;color:#ffffff}#chatContainer p[class^="article_clicked_listItem-title"]{padding:5% 3%;border-bottom:2px solid #e5e5e5;margin-bottom:0;-webkit-border-radius:16px 16px 0px 0px;border-radius:16px 16px 0px 0px}#chatContainer div[class^="article_listItem_viewsteps"]{color:#40a2ff;border-top:1px solid #e5e5e5;padding:10px;font-size:12px;line-height:1.5;cursor:pointer}#chatContainer div[class^="article_listItem_viewsteps"].article_listItem_viewsteps_first_p{font-size:11px;color:#363636;line-height:1.5;padding:5px 10px;text-align:left;height:40px;overflow:hidden}#chatContainer .botMsg ol{list-style-type:none;counter-reset:elementcounter;padding-left:0}#chatContainer .botMsg ol li{font-size:14px;line-height:1.5;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 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10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);border:solid 1px #ececec}@media (max-width: 768px){#chatContainer .botMsg ul li{font-size:12px}}#chatContainer .botMsg ul li img{width:100%;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}#chatContainer .botMsg ul li p{padding:4%;font-weight:400;font-size:14px;line-height:1.5}@media (max-width: 768px){#chatContainer .botMsg ul li p{font-size:12px}}#chatContainer .botMsg ul li p:before{content:"Step " counter(elementcounter) "\a";counter-increment:elementcounter;font-weight:bold;font-size:14px;white-space:pre;position:relative;bottom:3px}@media (max-width: 768px){#chatContainer .botMsg ul li p:before{font-size:12px}}#chatContainer div[class^="article_desc"]{font-size:14px;line-height:1.5}@media (max-width: 768px){#chatContainer div[class^="article_desc"]{font-size:12px}}#chatContainer div[class^="article_desc"] img{width:100%}#chatContainer div[class^="article_desc"] img.innerBotImage{width:auto}#chatContainer div[class^="article_desc"] ul{list-style:none}#chatContainer div[class^="article_desc"] p{font-size:14px;line-height:1.5;color:#4e4e4e;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);padding:4%;border:solid 1px #ececec}@media (max-width: 768px){#chatContainer div[class^="article_desc"] p{font-size:12px}}#chatContainer div[class^="article_desc"] p b{color:#000000;font-weight:bold}#chatContainer div[class^="article_desc"] li p{margin:0px;border:none;-webkit-box-shadow:none;box-shadow:none}#chatContainer div[class^="article_desc"] .article_p_hide{display:none}#chatContainer div[class^="article_desc"] 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.livePerson_info{background-color:#F5F5F5;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;padding:15px;font-size:14px;margin:30px 0}@media (max-width: 768px){#chatContainer .livePerson_info{font-size:12px}}#chatContainer .livePerson_info_img{width:30px}#chatContainer .livePerson_info_text{margin:0 15px;line-height:1.5}#chatContainer .livePerson_info_text_init{color:#808080}#chatContainer .livePerson_info_text_connected{color:#009900}#chatContainer .agentMsg{text-align:left;padding-left:10px;overflow-wrap:break-word;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:end;-webkit-align-items:flex-end;-ms-flex-align:end;align-items:flex-end;margin:10px 0}#chatContainer 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43px;cursor:pointer}#chatContainer .chat_close_email_input_container{position:relative;max-width:300px;width:100%;margin:44px auto 0}#chatContainer .chat_close_email_input_container_text{width:100%;height:50px;font-size:16px;padding:17px 10px 4px 10px !important}#chatContainer .chat_close_img_container{margin:43px 0}#chatContainer .chat_close_func{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;margin:12% 0}#chatContainer .chat_close_func_print{margin:0 20px}#chatContainer .chat_close_window .chat_close_func_email_img{width:45px;margin-bottom:19px;cursor:pointer}#chatContainer .chat_close_window .chat_close_func_email_text{font-family:'SamsungOneLatinWeb';font-weight:bold;letter-spacing:1.2px;text-align:left;color:#000000;font-size:12px}#chatContainer .chat_close_window 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768px){#chatContainer .spinme-right{font-size:12px}}#chatContainer .spinme-left{display:inline-block;padding:15px 20px 7px 20px;font-size:14px;color:red;-webkit-border-radius:30px;border-radius:30px;line-height:1.25em;font-weight:100;opacity:0.6}@media (max-width: 768px){#chatContainer .spinme-left{font-size:12px}}#chatContainer .spinner{margin:0;width:30px;text-align:center}#chatContainer .spinner>div{width:10px;height:10px;-webkit-border-radius:100%;border-radius:100%;display:inline-block;-webkit-animation:sk-bouncedelay 1.4s infinite ease-in-out both;animation:sk-bouncedelay 1.4s infinite ease-in-out both;background:#40a2ff}#chatContainer .spinner .bounce1{-webkit-animation-delay:-0.32s;animation-delay:-0.32s}#chatContainer .spinner .bounce2{-webkit-animation-delay:-0.16s;animation-delay:-0.16s}@-webkit-keyframes sk-bouncedelay{1%,80%,100%{-webkit-transform:scale(0)}40%{-webkit-transform:scale(1)}}@keyframes 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768px){.samsung_chat_proactive_layer{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;height:40%;width:70%}}.proactive_layer_logo{width:40%;background-color:#1428a0;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;height:100%}@media (max-width: 768px){.proactive_layer_logo{width:100%;height:50%}}.proactive_layer_logo_img{display:block;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;margin:auto;width:85px}.proactive_layer_chatNow{margin:auto}.proactive_layer_needHelp{font-size:30px;font-weight:800;text-align:center;margin-bottom:10%}.proactive_layer_chatNow_cta,.proactive_layer_livechat_cta{text-align:center;-webkit-border-radius:30px;border-radius:30px;background:#1428a0;font-size:12px;letter-spacing:1.2px;font-weight:700;color:#fff;line-height:50px;text-transform:uppercase;cursor:pointer;padding:0 30px}.postChatEmail_label{z-index:5;font-family:"SamsungOneLatinWeb";position:absolute;display:inline-block;top:25px;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);left:11px;line-height:14px;font-size:14px;font-weight:400;color:#636363;-webkit-transition:all .4s;transition:all .4s}@media (max-width: 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black;font-family:"SamsungOneLatinWeb";font-size:12px;font-weight:bold;line-height:2.67;letter-spacing:1.5px;text-align:center;color:#000000;width:53px;margin:auto;cursor:pointer}.chatBotImage_flyout_container{position:fixed;z-index:1999999;left:0;top:0;width:100%;height:100%;overflow:auto;background-color:rgba(0,0,0,0.7)}.chatBotImage_flyout_content{position:fixed;top:50%;left:50%;-webkit-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);background-color:#fefefe;text-align:center}.icon-x.chatbot_icon_X{position:fixed;top:10px;right:5px;width:25px;height:25px;background-color:#fff;cursor:pointer}.icon-x.chatbot_icon_X img{width:100%}@media (max-width: 769px){.chatBotImage_flyout_content{position:fixed;top:50%;left:0;right:0;-webkit-transform:translate(0, -50%);-ms-transform:translate(0, -50%);transform:translate(0, -50%)}}

#chatBotContainer .samsung_chatBot_window{position:relative;border:2px solid #e5e5e5;text-align:center;width:360px;height:520px;background-color:#FFFFFF}#chatBotContainer .samsung_chatBot_window .container{width:initial !important}#chatBotContainer .samsung_chatBot_window .container .icon-right-carat::before{content:'\e902';font-family:SamsungSharpGraphic}#chatBotContainer .samsung_chatBot_window .container .icon-left-carat::before{content:'\e903';font-family:SamsungSharpGraphic}#chatBotContainer .chat_container_popOut{top:50%;left:50%}#chatBotContainer .chat_window_popOut{-webkit-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%)}#chatBotContainer .chat_window_popOut .chatBot_user_input{position:absolute;right:0;left:0;bottom:0}#chatBotContainer .c_welcom_msg{font-size:11px;color:#757575;margin:14px 0 4px}#chatBotContainer .chat_error_msg{font-size:12px;height:30px;background-color:orange;position:absolute;width:356px;line-height:16px;z-index:99999;padding:7px}#chatBotContainer .chat_error_msg_retry{text-decoration:underline}#chatBotContainer .time_stamps{font-size:10px;color:#bbbbbb;margin:0px 8px;padding-bottom:5px}#chatBotContainer .c_time_stamps_title{font-size:10px;color:#bbbbbb;margin:2% 0 2% 0}#chatBotContainer .c_nav_bar{height:50px;width:100%;background-color:#1428A0;padding:0 8px;-webkit-box-sizing:border-box;box-sizing:border-box}#chatBotContainer .c_nav_text{float:left;color:#FFFFFF;font-size:16px;line-height:50px}#chatBotContainer .c_nav_icon_x{float:right;color:#FFFFFF;font-size:18px;line-height:50px;padding:0 8px 0 7px}#chatBotContainer .nav_icon_w{float:right;color:#FFFFFF;font-size:18px;line-height:50px;padding:0 7px}#chatBotContainer .nav_icon_w_popUp{float:right;color:#FFFFFF;font-size:18px;line-height:50px;padding:0 7px}#chatBotContainer .c_nav_icon_mini{float:right;color:#FFFFFF;font-size:18px;line-height:50px;padding:0 7px}#chatBotContainer .chatBot_user_input{height:50px;-webkit-box-shadow:0 0 3px #808080;box-shadow:0 0 3px #808080;-webkit-transition:height 0.3s;transition:height 0.3s;position:absolute;bottom:0;width:100%}#chatBotContainer .chatBot_user_input.user_input_expande{height:120px}#chatBotContainer .c_input_options{display:inline-block;width:20px;height:20px;float:left;background-image:url("https://www.samsung.com/us/smg/etc/designs/samsung/global/images/icons/chatbot-userinput-expand-v1.png");background-repeat:no-repeat;background-size:contain;margin:15px 0 10px 15px}#chatBotContainer .user_inputOption_expande{background-image:url("https://www.samsung.com/us/smg/etc/designs/samsung/global/images/icons/chatbot-userinput-close.png")}#chatBotContainer .c_input_field{display:inline-block;line-height:50px;width:80%}#chatBotContainer .input_field_text{width:90%;border:none;height:30px;font-size:14px}#chatBotContainer .input_field_text::-webkit-input-placeholder{color:#bbbbbb;font-size:14px}#chatBotContainer .input_field_text:focus{outline-width:0}#chatBotContainer .c_send_msg{display:inline-block;width:20px;height:20px;float:right;background-image:url("https://www.samsung.com/us/smg/etc/designs/samsung/global/images/icons/chatbot-send-grey.png");background-repeat:no-repeat;background-size:contain;margin:15px 15px 10px 0}#chatBotContainer .send_msg_active{background-image:url("https://www.samsung.com/us/smg/etc/designs/samsung/global/images/icons/chatbot-send-blue.png")}#chatBotContainer .c_user_input_accor{background-color:#F5F5F5;height:70px}#chatBotContainer .user_restart_session{width:36%;display:inline-block;height:100%;padding-top:10px}#chatBotContainer .user_speak_agent{width:36%;display:inline-block;height:100%;padding-top:10px}#chatBotContainer .chatBotContainer{font-size:24px;height:550px;overflow-y:auto;-webkit-transition:height 0.3s;transition:height 0.3s;-webkit-box-sizing:content-box;box-sizing:content-box;position:relative;position:absolute;top:50px;bottom:50px;left:0;width:100%;height:auto}@media (max-width: 768px){#chatBotContainer .chatBotContainer{-webkit-overflow-scrolling:touch}}#chatBotContainer .chatBotContainer::-webkit-scrollbar{width:6px;background-color:#F5F5F5}#chatBotContainer .chatBotContainer::-webkit-scrollbar-thumb{background-color:#000000}#chatBotContainer div[class^="postMsgCard"]{display:inline-block;background-color:#ececec;-webkit-border-radius:16px;border-radius:16px;font-size:14px;-webkit-box-shadow:0 0 10px #808080;box-shadow:0 0 10px #808080;margin:15px 10px}#chatBotContainer .postMsgCard-title{display:inline-block;vertical-align:top;width:80%;font-size:14px;font-weight:800;padding:0 15px}#chatBotContainer .postMsgCard-text{display:inline-block;vertical-align:top;width:80%;font-size:14px}#chatBotContainer .postMsgCard_img{width:100%;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}#chatBotContainer .postMsgOptions_text{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:12px 15px;cursor:pointer;-webkit-border-radius:32px;border-radius:32px;border:2px solid #40a2ff;display:inline-block}#chatBotContainer .postMsgOptions_text_clicked{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:12px 15px;cursor:pointer;-webkit-border-radius:32px;border-radius:32px;border:2px solid #40a2ff;display:inline-block}#chatBotContainer .postMsgOptions_text_See_Order{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:8px 0;cursor:pointer}#chatBotContainer div[class^="postMsgOptions_container"]{-webkit-border-radius:16px 16px 0 16px;border-radius:16px 16px 0 16px;margin:10px 0px;text-align:right;padding:0 0 0 5%;display:inline-block;max-width:80%}#chatBotContainer div[class^="postMsg_Option"]{margin-bottom:8px}#chatBotContainer .chatBotContainer .postMsgOptions_container_init{border:none !important;margin:20px 0 !important;padding:0 !important;display:block;max-width:100% !important}#chatBotContainer .postMsg_Option_init{border:none !important;-webkit-border-radius:0px !important;border-radius:0px !important;padding:10px !important;border-bottom:2px solid #dcdcdc !important;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center}#chatBotContainer .postMsg_Option_init:first-child{border-top:2px solid #dcdcdc !important}#chatBotContainer .botMsg{text-align:left;padding-left:10px;overflow-wrap:break-word;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:end;-webkit-align-items:flex-end;-ms-flex-align:end;align-items:flex-end;margin:10px 0}#chatBotContainer .botMsg.innerBotMsg{padding-left:0px}#chatBotContainer .botMsg p{color:#FFFFFF}#chatBotContainer .botMsg a{word-break:break-all}#chatBotContainer .botMsg_text_img{position:relative}#chatBotContainer .botMsg_text_img p{color:#000000}#chatBotContainer .botMsg_text_img::before{content:'';width:20px;height:20px;width:20px;position:absolute;display:inline-block;background-image:url("../../images/icons/chatbot-expand-icon.png");background-size:20px 20px;right:10px}#chatBotContainer .botMsg ol p{color:#000000}#chatBotContainer .chat_bot_thumbanil{vertical-align:bottom;padding-right:10px;width:42px;height:32px}#chatBotContainer .chat_bot_thumbanil.innerBotImage{width:auto}#chatBotContainer .chat_bot_thumbanil_hidden.chat_bot_thumbanil_hidden{visibility:hidden}#chatBotContainer .botMsg_text{display:inline-block;max-width:68%;font-size:14px;line-height:20px;font-weight:400;-webkit-border-radius:16px 16px 16px 0;border-radius:16px 16px 16px 0;color:white;background-color:#4990e2;text-align:left;padding:10px 15px;word-break:break-word}#chatBotContainer .botMsg_text img{width:-webkit-calc(100% + 30px);width:calc(100% + 30px);margin-left:-15px;margin-top:-10px;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0;cursor:pointer}#chatBotContainer .botMsg_text a{color:#FFFFFF;text-decoration:underline}#chatBotContainer .botMsg_text p{font-size:14px;line-height:20px;font-weight:400}#chatBotContainer .postMsgOptions_text_init{max-width:100%}#chatBotContainer .inputFieldMsg{text-align:end;margin:0 5%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:end;-webkit-align-items:flex-end;-ms-flex-align:end;align-items:flex-end;margin:10px 10px 10px 0px;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end}#chatBotContainer .inputFieldMsg_text{font-size:14px;color:black;display:inline-block;text-align:right;-webkit-border-radius:16px 16px 0 16px;border-radius:16px 16px 0 16px;background-color:#dbe9f9;padding:10px 15px;max-width:79%;word-break:break-word}#chatBotContainer .container_menu_wrapper{text-align:right;margin:0px 10px}#chatBotContainer div[class^="container_taxonomyCategorys"]{-webkit-border-radius:16px 16px 0 16px;border-radius:16px 16px 0 16px;border:2px solid #40a2ff;margin:10px 0px;text-align:right;padding:0 5%;display:inline-block}#chatBotContainer .taxonomyCategory-label{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:8px 0;cursor:pointer}#chatBotContainer div[class^="taxonomyCategory"]{border:2px solid #ececec;-webkit-border-radius:17px;border-radius:17px;-webkit-box-shadow:2px 0px 10px 0px #e5e5e5;box-shadow:2px 0px 10px 0px #e5e5e5}#chatBotContainer div[class^="taxonomyCategory"] .taxonomyCategory-image{border:none;-webkit-border-radius:17px 17px 0px 0px;border-radius:17px 17px 0px 0px;border-bottom:2px solid #ececec;padding:10px 5px;display:table;margin:auto;width:100%;-webkit-box-shadow:none;box-shadow:none}#chatBotContainer div[class^="taxonomyCategory"] .taxonomyCategory-image-img{-webkit-border-radius:17px 17px 0px 0px;border-radius:17px 17px 0px 0px;width:100%;max-width:220px;margin:auto;cursor:pointer}#chatBotContainer .container.slick-initialized.slick-slider .slick-slide{opacity:0.4;width:120px;margin:0px 5px}#chatBotContainer .container.slick-initialized.slick-slider .slick-current{opacity:1}#chatBotContainer .container.slick-initialized.slick-slider .taxonomyCategory-content{min-height:62px;display:table;margin:auto;-webkit-box-shadow:none;box-shadow:none}#chatBotContainer .container.slick-initialized.slick-slider .taxonomyCategory-content .taxonomyCategory-label{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:8px 8px;cursor:pointer;text-align:center;vertical-align:middle;display:table-cell;line-height:1.5}#chatBotContainer .container.slick-initialized.slick-slider button.slick-next .icon-right-carat.slick-arrow__icon{font-size:14px;color:#5b5b5b;position:absolute;top:8px;left:4px}#chatBotContainer .container.slick-initialized.slick-slider button.slick-prev .icon-left-carat.slick-arrow__icon{font-size:14px;color:#5b5b5b;position:absolute;top:8px;left:4px}#chatBotContainer .container.slick-initialized.slick-slider button.slick-next{height:33px;width:24px;right:6px;-webkit-border-radius:2px;border-radius:2px;background-color:#f2f2f2;border:solid 1.5px #d5d4d4;padding:0px}#chatBotContainer .container.slick-initialized.slick-slider button.slick-prev{height:33px;width:24px;left:6px;-webkit-border-radius:2px;border-radius:2px;background-color:#f2f2f2;border:solid 1.5px #d5d4d4;padding:0px}#chatBotContainer div[class^="taxonomyCategory"]:last-child{border:none}#chatBotContainer .slick-slide img{display:block;-webkit-transition:all 1s;transition:all 1s;-webkit-transform:scale(1, 1);-ms-transform:scale(1, 1);transform:scale(1, 1)}#chatBotContainer div[class^="container_menu_wrapper_article"] .slick-list{padding:5px 40px !important}#chatBotContainer div[class^="article_listItem_panel"]{border:1px solid #e5e5e5;margin:3% 5% 3% 13%;-webkit-border-radius:16px;border-radius:16px;-webkit-box-shadow:0px 2px 5px #808080;box-shadow:0px 2px 5px #808080;font-size:14px;font-weight:800}#chatBotContainer div[class^="article_listItem-title"]{padding:25% 3% 5% 3%;margin-bottom:0;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0;color:#fff;height:130px;cursor:pointer;text-align:left;position:relative}#chatBotContainer .article_title_content{position:absolute;bottom:5px;left:10px;font-size:12px;font-weight:bold;font-style:normal;font-stretch:normal;line-height:1.42;letter-spacing:normal;text-align:left;color:#ffffff}#chatBotContainer p[class^="article_clicked_listItem-title"]{padding:5% 3%;border-bottom:2px solid #e5e5e5;margin-bottom:0;-webkit-border-radius:16px 16px 0px 0px;border-radius:16px 16px 0px 0px}#chatBotContainer div[class^="article_listItem_viewsteps"]{color:#40a2ff;border-top:1px solid #e5e5e5;padding:10px;font-size:12px;line-height:1.5;cursor:pointer}#chatBotContainer div[class^="article_listItem_viewsteps"].article_listItem_viewsteps_first_p{font-size:11px;color:#363636;line-height:1.5;padding:5px 10px;text-align:left;height:40px;overflow:hidden}#chatBotContainer .botMsg ol{list-style-type:none;counter-reset:elementcounter;padding-left:0}#chatBotContainer .botMsg ol li{font-size:14px;line-height:1.5;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);border:solid 1px #ececec}@media (max-width: 768px){#chatBotContainer .botMsg ol li{font-size:12px}}#chatBotContainer .botMsg ol li img{width:100%;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}#chatBotContainer .botMsg ol li p{padding:4%;font-weight:400;font-size:14px;line-height:1.5}@media (max-width: 768px){#chatBotContainer .botMsg ol li p{font-size:12px}}#chatBotContainer .botMsg ol li p:before{content:"Step " counter(elementcounter) "\a";counter-increment:elementcounter;font-weight:bold;font-size:14px;white-space:pre;position:relative;bottom:3px}@media (max-width: 768px){#chatBotContainer .botMsg ol li p:before{font-size:12px}}#chatBotContainer .botMsg ul{list-style-type:none;counter-reset:elementcounter;padding-left:0}#chatBotContainer .botMsg ul li{font-size:14px;line-height:1.5;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);border:solid 1px #ececec}@media (max-width: 768px){#chatBotContainer .botMsg ul li{font-size:12px}}#chatBotContainer .botMsg ul li img{width:100%;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}#chatBotContainer .botMsg ul li p{padding:4%;font-weight:400;font-size:14px;line-height:1.5}@media (max-width: 768px){#chatBotContainer .botMsg ul li p{font-size:12px}}#chatBotContainer .botMsg ul li p:before{content:"Step " counter(elementcounter) "\a";counter-increment:elementcounter;font-weight:bold;font-size:14px;white-space:pre;position:relative;bottom:3px}@media (max-width: 768px){#chatBotContainer .botMsg ul li p:before{font-size:12px}}#chatBotContainer div[class^="article_desc"]{font-size:14px;line-height:1.5}@media (max-width: 768px){#chatBotContainer div[class^="article_desc"]{font-size:12px}}#chatBotContainer div[class^="article_desc"] img{width:100%}#chatBotContainer div[class^="article_desc"] img.innerBotImage{width:auto}#chatBotContainer div[class^="article_desc"] ul{list-style:none}#chatBotContainer div[class^="article_desc"] p{font-size:14px;line-height:1.5;color:#4e4e4e;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);padding:4%;border:solid 1px #ececec}@media (max-width: 768px){#chatBotContainer div[class^="article_desc"] p{font-size:12px}}#chatBotContainer div[class^="article_desc"] p b{color:#000000;font-weight:bold}#chatBotContainer div[class^="article_desc"] li p{margin:0px;border:none;-webkit-box-shadow:none;box-shadow:none}#chatBotContainer div[class^="article_desc"] .article_p_hide{display:none}#chatBotContainer div[class^="article_desc"] .articleExpand{font-size:14px;font-weight:bold;font-style:normal;font-stretch:normal;line-height:normal;letter-spacing:0.2px;text-align:right;color:#4a90e2;margin-top:8px;cursor:pointer}#chatBotContainer div[class^="article_desc"] div[class^="article_div"]{font-size:14px;line-height:1.5;color:#4e4e4e;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);padding:4%;border:solid 1px #ececec}@media (max-width: 768px){#chatBotContainer div[class^="article_desc"] div[class^="article_div"]{font-size:12px}}#chatBotContainer div[class^="article_desc"] div[class^="article_div"] b{font-weight:bold}#chatBotContainer .postMsg_order_card_container{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column}#chatBotContainer .postMsg_order_card{background-color:transparent !important;margin:5% 5% 5% 12% !important}#chatBotContainer .chatBot_order_info{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;text-align:left}#chatBotContainer .chatBot_order_details{width:70%;padding:10px 0}#chatBotContainer .chatBot_order_img{width:30%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center}#chatBotContainer .chatBot_order_img img{width:100%}#chatBotContainer .chatBot_order_productName{font-weight:800;padding:3%}#chatBotContainer .chatBot_order_number{padding:3%}#chatBotContainer .chatBot_order_status{padding:3%}#chatBotContainer .chatBot_order_tracking{padding:3%}#chatBotContainer .chatBot_order_seeDetail{padding:5%;font-size:14px;font-weight:800;color:#40a2ff;border-top:2px solid #ececec;text-align:center}#chatBotContainer .livePerson_info{background-color:#F5F5F5;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;padding:15px;font-size:14px;margin:30px 0}#chatBotContainer .livePerson_info_img{width:30px}#chatBotContainer .livePerson_info_text{margin:0 15px;width:80%}#chatBotContainer .livePerson_info_text_init{color:#808080}#chatBotContainer .livePerson_info_text_connected{color:#009900}#chatBotContainer .agentMsg{text-align:left;padding-left:10px;overflow-wrap:break-word;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:end;-webkit-align-items:flex-end;-ms-flex-align:end;align-items:flex-end;margin:10px 0}#chatBotContainer .agentMsg.agentMsg_name{margin-bottom:-5px}#chatBotContainer .agentMsg_text_name{font-family:'SamsungOneLatinWeb';font-size:12px;font-weight:bold;text-align:left;color:#363636}#chatBotContainer .agentMsg_text{display:inline-block;max-width:68%;font-size:14px;font-weight:800;-webkit-border-radius:16px 16px 16px 0;border-radius:16px 16px 16px 0;color:white;background-color:#1428a0;text-align:left;padding:10px 15px;word-break:break-word}#chatBotContainer .chat_star_rating{display:block;border:1px solid #808080;margin:10px 5% 10px 13%;margin-left:auto;max-width:83%;-webkit-border-radius:16px;border-radius:16px;padding:4% 5%}#chatBotContainer .chat_star_rating_text{font-size:14px;margin:15px 0}#chatBotContainer .chat_star_rating_exp{font-size:14px;margin:10px 0}#chatBotContainer .chat_star_rating-stars{margin:auto}#chatBotContainer .chat_rating_submit{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex}#chatBotContainer .chat_rating_submit button{color:#40a2ff;font-size:18px;font-size:14px;padding:20px 40px 0px;font-weight:bold}#chatBotContainer .chat_close_message{font-family:'SamsungOneLatinWeb';font-weight:bold;line-height:1.5;text-align:center;color:#4a4a4a;max-width:236px;font-size:18px;margin:97px auto 0}#chatBotContainer .chat_close_x{height:65px;width:65px;margin:0 43px;cursor:pointer}#chatBotContainer .chat_close_check{height:65px;width:65px;margin:0 43px;cursor:pointer}#chatBotContainer .chat_close_email_input_container{position:relative;max-width:300px;width:100%;margin:44px auto 0}#chatBotContainer .chat_close_email_input_container_text{width:100%;height:50px;font-size:16px;padding:17px 10px 4px 10px !important}#chatBotContainer .chat_close_img_container{margin:43px 0}#chatBotContainer .chat_close_func{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;margin:12% 0}#chatBotContainer .chat_close_func_print{margin:0 20px}#chatBotContainer .chat_close_window .chat_close_func_email_img{width:45px;margin-bottom:19px;cursor:pointer}#chatBotContainer .chat_close_window .chat_close_func_email_text{font-family:'SamsungOneLatinWeb';font-weight:bold;letter-spacing:1.2px;text-align:left;color:#000000;font-size:12px}#chatBotContainer .chat_close_window .chat_close_func_email_send_text{font-family:"SamsungOneLatinWeb";font-size:12px;font-weight:bold;line-height:1.67;letter-spacing:1.5px;text-align:center;color:#000000}#chatBotContainer .chat_close_func_email{margin:0 20px;display:none}#chatBotContainer .chat_close_func_email_send{width:100px;margin:24px auto;cursor:pointer}#chatBotContainer .chat_close_window .chat_close_func_print_img{width:45px;margin-bottom:16px;cursor:pointer}#chatBotContainer .chat_close_window .chat_close_func_print_text{font-family:'SamsungOneLatinWeb';font-weight:bold;letter-spacing:1.2px;text-align:left;color:#000000;font-size:12px}#chatBotContainer .newTab_exception_text{line-height:36px;margin:21% 10% 15% 10%;font-size:24px}#chatBotContainer .chatBot_newTab_retry{display:inline-block;padding-bottom:5px;border-bottom:2px solid #888888}#chatBotContainer .spinme-right{display:inline-block;padding:15px 20px 7px 20px;font-size:14px;-webkit-border-radius:30px;border-radius:30px;line-height:1.25em;font-weight:100;opacity:0.6}#chatBotContainer .spinme-left{display:inline-block;padding:15px 20px 7px 20px;font-size:14px;color:red;-webkit-border-radius:30px;border-radius:30px;line-height:1.25em;font-weight:100;opacity:0.6}#chatBotContainer .spinner{margin:0;width:30px;text-align:center}#chatBotContainer .spinner>div{width:10px;height:10px;-webkit-border-radius:100%;border-radius:100%;display:inline-block;-webkit-animation:sk-bouncedelay 1.4s infinite ease-in-out both;animation:sk-bouncedelay 1.4s infinite ease-in-out both;background:#40a2ff}#chatBotContainer .spinner .bounce1{-webkit-animation-delay:-0.32s;animation-delay:-0.32s}#chatBotContainer .spinner .bounce2{-webkit-animation-delay:-0.16s;animation-delay:-0.16s}@-webkit-keyframes sk-bouncedelay{0%,80%,100%{-webkit-transform:scale(0)}40%{-webkit-transform:scale(1)}}@keyframes sk-bouncedelay{0%,80%,100%{-webkit-transform:scale(0);transform:scale(0)}40%{-webkit-transform:scale(1);transform:scale(1)}}.samsung_chat_proactive_layer{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;position:fixed;background-color:#FFFFFF;z-index:1119;width:30%;height:25%;-webkit-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;border:3px solid #1428a0}@media (max-width: 768px){.samsung_chat_proactive_layer{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;height:40%;width:70%}}.samsung_chat_proactive_layer .proactive_layer_logo{width:40%;background-color:#1428a0;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex}@media (max-width: 768px){.samsung_chat_proactive_layer .proactive_layer_logo{width:100%;height:50%}}.samsung_chat_proactive_layer .proactive_layer_logo_img{display:block;margin:auto;width:85px}.samsung_chat_proactive_layer .proactive_layer_chatNow{margin:auto}.samsung_chat_proactive_layer .proactive_layer_needHelp{font-size:30px;font-weight:800;text-align:center;margin-bottom:10%}.samsung_chat_proactive_layer .proactive_c_layer_chatNow_cta{text-align:center;-webkit-border-radius:30px;border-radius:30px;background:#1428a0;font-size:12px;letter-spacing:1.2px;font-weight:700;color:#fff;line-height:50px;text-transform:uppercase;cursor:pointer;padding:0 30px}.postChatEmail_label{z-index:5;font-family:"SamsungOneLatinWeb";position:absolute;display:inline-block;top:25px;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);left:11px;line-height:14px;font-size:14px;font-weight:400;color:#636363;-webkit-transition:all .4s;transition:all .4s}.postChatEmail_icon{z-index:5;position:absolute;visibility:hidden;top:15px;right:10px}.email_input_focused{top:10px;-webkit-transform:translateY(0);-ms-transform:translateY(0);transform:translateY(0)}.postChatEmail_error{visibility:hidden;color:#dc2222;padding-top:8px;width:90%;margin:auto;font-size:14px;font-family:"SamsungOneLatinWeb";text-align:center}.postChatEmail_sent{max-width:170px;width:100%;padding-top:30px;margin:auto}.postChatEmail_sent_text{font-size:18px;color:#4a4a4a;font-family:"SamsungOneLatinWeb";font-weight:bold;line-height:1.5;text-align:center}.postChatEmail_sent_return{padding:24px 0 0;border-bottom:1.5px solid black;font-family:"SamsungOneLatinWeb";font-size:12px;font-weight:bold;line-height:2.67;letter-spacing:1.5px;text-align:center;color:#000000;width:53px;margin:auto;cursor:pointer}.chatBotImage_flyout_container{position:fixed;z-index:1999999;left:0;top:0;width:100%;height:100%;overflow:auto;background-color:rgba(0,0,0,0.7)}.chatBotImage_flyout_content{position:fixed;top:50%;left:50%;-webkit-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);background-color:#fefefe;text-align:center}.icon-x.chatbot_icon_X{position:fixed;top:10px;right:5px;width:25px;height:25px;background-color:#fff;cursor:pointer}.icon-x.chatbot_icon_X img{width:100%}@media (max-width: 769px){.chatBotImage_flyout_content{position:fixed;top:50%;left:0;right:0;-webkit-transform:translate(0, -50%);-ms-transform:translate(0, -50%);transform:translate(0, -50%)}}

.proactive-layer-chat {
  position: fixed;
  top: 0;
  right: 0;
  left: 0;
  bottom: 0;
  -webkit-box-pack: center;
  -webkit-justify-content: center;
  -ms-flex-pack: center;
  justify-content: center;
  -webkit-box-align: center;
  -webkit-align-items: center;
  -ms-flex-align: center;
  align-items: center;
  color: #FFFFFF;
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
  background: transparent;
  z-index: 1119;
  display: -webkit-box;
  display: -webkit-flex;
  display: -ms-flexbox;
  -js-display: flex;
  display: flex;
}

.proactive-layer-chat.ctaDesktop {
  display: -webkit-box;
  display: -webkit-flex;
  display: -ms-flexbox;
  -js-display: flex;
  display: flex;
}

@media (max-width: 768px) {
  .proactive-layer-chat.ctaDesktop {
    display: none;
  }
}

.proactive-layer-chat.ctaMobile {
  display: none;
}

@media (max-width: 768px) {
  .proactive-layer-chat.ctaMobile {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    -js-display: flex;
    display: flex;
  }
}

.proactive-layer-chat__modal {
  position: relative;
  width: 300px;
  height: 220px;
  -webkit-border-radius: 4px;
  border-radius: 4px;
  background-color: #1429a0;
  -webkit-box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19);
  box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19);
  z-index: 1119;
}

.proactive-layer-chat__modal:after {
  content: "";
  position: absolute;
  bottom: 0;
  margin-bottom: -3px;
  background-color: #1429a0;
  width: 60px;
  height: 32px;
  -webkit-transform: rotate(-45deg) skew(-45deg) scale(1, 0.816);
  -ms-transform: rotate(-45deg) skew(-45deg) scale(1, 0.816);
  transform: rotate(-45deg) skew(-45deg) scale(1, 0.816);
  -webkit-border-bottom-left-radius: 20px 15px;
  border-bottom-left-radius: 20px 15px;
}

.proactive-layer-chat__modal__toolbar {
  height: 56px;
  display: -webkit-box;
  display: -webkit-flex;
  display: -ms-flexbox;
  -js-display: flex;
  display: flex;
  -webkit-box-pack: end;
  -webkit-justify-content: flex-end;
  -ms-flex-pack: end;
  justify-content: flex-end;
}

.proactive-layer-chat__modal__toolbar__wrapper {
  width: 40px;
  height: 40px;
  padding: 8px;
  margin: 8px;
  -webkit-transition: background-color 200ms ease-in-out;
  transition: background-color 200ms ease-in-out;
  cursor: pointer;
}

.proactive-layer-chat__modal__toolbar__wrapper:hover {
  background: #1429D4;
}

.proactive-layer-chat__modal__toolbar__wrapper__close {
  position: relative;
  display: inline-block;
  width: 24px;
  height: 24px;
  overflow: hidden;
}

.proactive-layer-chat__modal__toolbar__wrapper__close:before {
  height: 2px;
  -webkit-transform: rotate(45deg);
  -ms-transform: rotate(45deg);
  transform: rotate(45deg);
}

.proactive-layer-chat__modal__toolbar__wrapper__close:after {
  height: 2px;
  -webkit-transform: rotate(-45deg);
  -ms-transform: rotate(-45deg);
  transform: rotate(-45deg);
}

.proactive-layer-chat__modal__toolbar__wrapper__close:before, .proactive-layer-chat__modal__toolbar__wrapper__close:after {
  content: '';
  position: absolute;
  width: 100%;
  top: 50%;
  left: 0;
  background-color: #FFFFFF;
}

.proactive-layer-chat__modal__content {
  height: 44px;
  line-height: 44px;
  font-size: 32px;
  text-align: center;
  font-weight: bold;
}

.proactive-layer-chat__modal__action {
  margin: 24px auto;
  width: 160px;
  height: 48px;
  -webkit-border-radius: 24px / 24px;
  border-radius: 24px / 24px;
  line-height: 48px;
  text-align: center;
  cursor: pointer;
  color: #1429a0;
  background-color: #FFFFFF;
  text-transform: uppercase;
  font-weight: bold;
  font-size: 18px;
  -webkit-transition: background-color 200ms;
  transition: background-color 200ms;
}

.proactive-layer-chat__modal__action:hover {
  background-color: #e3e3e3;
  -webkit-transition: background-color 200ms ease-in-out;
  transition: background-color 200ms ease-in-out;
}