.sp-g-chatbot .sp-g-chatbot__container__blue.author{min-height:60px}
.sp-g-chatbot .sp-g-chatbot__container__blue__chat_close{cursor:pointer;height:24px;width:12px;position:absolute;right:20px;top:20px}
.sp-g-chatbot .sp-g-chatbot__container__blue__emailnow{position:fixed;font-family:"SamsungOneLatinWeb";background-color:white;text-align:center;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);-ms-transform:translate(-50%,-50%);transform:translate(-50%,-50%);width:70%;height:auto;padding-bottom:30px}
@media(min-width:1000px){.sp-g-chatbot .sp-g-chatbot__container__blue__emailnow{width:40%}
}
@media(max-width:1000px){.sp-g-chatbot .sp-g-chatbot__container__blue__emailnow{width:70%}
}
.sp-g-chatbot .sp-g-chatbot__container__blue__emailnow.hide{display:none}
.sp-g-chatbot .sp-g-chatbot__container__blue__backdrop{background:#000;position:fixed;z-index:1000;top:0;left:0;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;max-height:none}
.sp-g-chatbot .sp-g-chatbot__container__blue__backdrop.hide{display:none}
.sp-g-chatbot .sp-g-chatbot__container__blue__cta-holder{position:fixed;bottom:40px;right:40px;z-index:1000}
.sp-g-chatbot .sp-g-chatbot__container__blue__cta-holder.hide{display:none}
@media(max-width:768px){.sp-g-chatbot .sp-g-chatbot__container__blue__cta-holder{bottom:20px;right:20px}
}
.sp-g-chatbot .sp-g-chatbot__container__blue__cta{display:inline-block;line-height:50px;-webkit-border-radius:30px;border-radius:30px;background:#1428a0;text-align:center;font-size:12px;letter-spacing:1.2px;font-weight:700;color:#fff;text-transform:uppercase;-webkit-box-shadow:0 0 13px 0 rgba(151,151,151,0.5);box-shadow:0 0 13px 0 rgba(151,151,151,0.5);cursor:pointer;padding:0 20px}
@media(max-width:768px){.sp-g-chatbot .sp-g-chatbot__container__blue__cta{-webkit-border-radius:50px;border-radius:50px;height:50px;padding:0;width:50px;font-size:0;overflow:hidden}
}
@media(min-width:769px){.sp-g-chatbot .sp-g-chatbot__container__blue__cta:hover{padding:3px 23px}
}
.sp-g-chatbot .sp-g-chatbot__container__blue__cta:before{display:inline-block;background:url("../../../../../../etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/chatpackage.svg") no-repeat 0 0;margin-right:5px;width:16px;height:20px;vertical-align:middle}
@media(max-width:768px){.sp-g-chatbot .sp-g-chatbot__container__blue__cta:before{content:""}
}
@media(max-width:768px){.sp-g-chatbot .sp-g-chatbot__container__blue__cta:before{left:50.5%;margin-right:0;position:absolute;top:48%;-webkit-transform:translate(-50%,-50%);-ms-transform:translate(-50%,-50%);transform:translate(-50%,-50%)}
}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue.author{min-height:60px}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__chat_close{cursor:pointer;height:24px;width:12px;position:absolute;right:20px;top:20px}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__emailnow{position:fixed;font-family:"SamsungOneLatinWeb";background-color:white;text-align:center;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);-ms-transform:translate(-50%,-50%);transform:translate(-50%,-50%);width:70%;height:auto;padding-bottom:30px}
@media(min-width:1000px){.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__emailnow{width:40%}
}
@media(max-width:1000px){.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__emailnow{width:70%}
}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__emailnow.hide{display:none}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__backdrop{background:#000;position:fixed;z-index:1000;top:0;left:0;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;max-height:none}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__backdrop.hide{display:none}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta-holder{position:fixed;bottom:40px;right:40px;z-index:1000}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta-holder.hide{display:none}
@media(max-width:768px){.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta-holder{bottom:20px;right:20px}
}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta{display:inline-block;line-height:13px;max-width:170px;-webkit-border-radius:30px;border-radius:30px;font-size:12px;letter-spacing:1.2px;font-weight:700;color:#fff;text-transform:uppercase;-webkit-box-shadow:0 0 13px 0 rgba(151,151,151,0.5);box-shadow:0 0 13px 0 rgba(151,151,151,0.5);cursor:pointer;padding:15px 20px 15px 50px}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_disable{background:#4990e2}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_disable .sp-g-chatbot-star__container__blue__cta__close{display:none}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_small{-webkit-border-radius:50px;border-radius:50px;font-size:0;background:#4990e2;overflow:hidden;width:50px;height:50px;padding:0 !important}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_small:before{left:16% !important}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_small .icon-x{display:none}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_active{background:#4990e2}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_active .icon-x{display:inline-block;position:absolute;top:70%;left:65%;font-size:12px;color:lightgreen;background-color:lightgreen;-webkit-border-radius:50px;border-radius:50px;border:2px solid #fff;width:15px;height:15px}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_active .icon-x:before{content:""}
@media(max-width:768px){.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta{-webkit-border-radius:50px;border-radius:50px;height:50px;padding:0;width:50px;font-size:0;overflow:hidden}
}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta:before{display:inline-block;content:"";background:url("../../../../../../etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/chatpackage.svg") no-repeat 0 0;margin-right:5px;width:30px;height:30px;vertical-align:middle;position:absolute;top:23%;left:5%}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta__close{display:inline-block;position:absolute;top:35%;left:87%;font-size:12px;color:#fff}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta__talk{padding:20px 20px 20px 50px}
@media(max-width:768px){.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta__talk{padding:20px 20px 20px 20px}
}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta__talk:before{display:inline-block;content:"";background:url("../../../../../../etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/chatbubbleicon.png") no-repeat 0 0;margin-right:5px;margin-left:3px;width:30px;height:30px;vertical-align:middle;position:absolute;top:26%;left:9%}
@media(max-width:768px){.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta__talk:before{top:25%;left:15%}
}
.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_small:before{top:25%;left:15%}
@media(max-width:768px){.sp-g-chatbot-star .sp-g-chatbot-star__container__blue__cta_small:before{top:25%;left:15%}
}
#chatBotContainer .samsung_chatBot_window{position:relative;border:2px solid #e5e5e5;text-align:center;width:360px;height:520px;background-color:#fff}
#chatBotContainer .samsung_chatBot_window .container{width:initial !important}
#chatBotContainer .samsung_chatBot_window .container .icon-right-carat::before{content:'\e902';font-family:SamsungSharpGraphic}
#chatBotContainer .samsung_chatBot_window .container .icon-left-carat::before{content:'\e903';font-family:SamsungSharpGraphic}
#chatBotContainer .chat_container_popOut{top:50%;left:50%}
#chatBotContainer .chat_window_popOut{-webkit-transform:translate(-50%,-50%);-ms-transform:translate(-50%,-50%);transform:translate(-50%,-50%)}
#chatBotContainer .chat_window_popOut .chatBot_user_input{position:absolute;right:0;left:0;bottom:0}
#chatBotContainer .c_welcom_msg{font-size:11px;color:#757575;margin:14px 0 4px}
#chatBotContainer .chat_error_msg{font-size:12px;height:30px;background-color:orange;position:absolute;width:356px;line-height:16px;z-index:99999;padding:7px}
#chatBotContainer .chat_error_msg_retry{text-decoration:underline}
#chatBotContainer .time_stamps{font-size:10px;color:#bbb;margin:0 8px;padding-bottom:5px}
#chatBotContainer .c_time_stamps_title{font-size:10px;color:#bbb;margin:2% 0 2% 0}
#chatBotContainer .c_nav_bar{height:50px;width:100%;background-color:#1428a0;padding:0 8px;-webkit-box-sizing:border-box;box-sizing:border-box}
#chatBotContainer .c_nav_text{float:left;color:#fff;font-size:16px;line-height:50px}
#chatBotContainer .c_nav_icon_x{float:right;color:#fff;font-size:18px;line-height:50px;padding:0 8px 0 7px}
#chatBotContainer .nav_icon_w{float:right;color:#fff;font-size:18px;line-height:50px;padding:0 7px}
#chatBotContainer .nav_icon_w_popUp{float:right;color:#fff;font-size:18px;line-height:50px;padding:0 7px}
#chatBotContainer .c_nav_icon_mini{float:right;color:#fff;font-size:18px;line-height:50px;padding:0 7px}
#chatBotContainer .chatBot_user_input{height:50px;-webkit-box-shadow:0 0 3px gray;box-shadow:0 0 3px gray;-webkit-transition:height .3s;transition:height .3s;position:absolute;bottom:0;width:100%}
#chatBotContainer .chatBot_user_input.user_input_expande{height:120px}
#chatBotContainer .c_input_options{display:inline-block;width:20px;height:20px;float:left;background-image:url("../../../../../../etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/chatbot-userinput-expand-v1.png");background-repeat:no-repeat;background-size:contain;margin:15px 0 10px 15px}
#chatBotContainer .user_inputOption_expande{background-image:url("../../../../../../etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/chatbot-userinput-close.png")}
#chatBotContainer .c_input_field{display:inline-block;line-height:50px;width:80%}
#chatBotContainer .input_field_text{width:90%;border:0;height:30px;font-size:14px}
#chatBotContainer .input_field_text::-webkit-input-placeholder{color:#bbb;font-size:14px}
#chatBotContainer .input_field_text:focus{outline-width:0}
#chatBotContainer .c_send_msg{display:inline-block;width:20px;height:20px;float:right;background-image:url("../../../../../../etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/chatbot-send-grey.png");background-repeat:no-repeat;background-size:contain;margin:15px 15px 10px 0}
#chatBotContainer .send_msg_active{background-image:url("../../../../../../etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/chatbot-send-blue.png")}
#chatBotContainer .c_user_input_accor{background-color:#f5f5f5;height:70px}
#chatBotContainer .user_restart_session{width:36%;display:inline-block;height:100%;padding-top:10px}
#chatBotContainer .user_speak_agent{width:36%;display:inline-block;height:100%;padding-top:10px}
#chatBotContainer .chatBotContainer{font-size:24px;height:550px;overflow-y:auto;-webkit-transition:height .3s;transition:height .3s;-webkit-box-sizing:content-box;box-sizing:content-box;position:relative;position:absolute;top:50px;bottom:50px;left:0;width:100%;height:auto}
@media(max-width:768px){#chatBotContainer .chatBotContainer{-webkit-overflow-scrolling:touch}
}
#chatBotContainer .chatBotContainer::-webkit-scrollbar{width:6px;background-color:#f5f5f5}
#chatBotContainer .chatBotContainer::-webkit-scrollbar-thumb{background-color:#000}
#chatBotContainer div[class^="postMsgCard"]{display:inline-block;background-color:#ececec;-webkit-border-radius:16px;border-radius:16px;font-size:14px;-webkit-box-shadow:0 0 10px gray;box-shadow:0 0 10px gray;margin:15px 10px}
#chatBotContainer .postMsgCard-title{display:inline-block;vertical-align:top;width:80%;font-size:14px;font-weight:800;padding:0 15px}
#chatBotContainer .postMsgCard-text{display:inline-block;vertical-align:top;width:80%;font-size:14px}
#chatBotContainer .postMsgCard_img{width:100%;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}
#chatBotContainer .postMsgOptions_text{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:12px 15px;cursor:pointer;-webkit-border-radius:32px;border-radius:32px;border:2px solid #40a2ff;display:inline-block}
#chatBotContainer .postMsgOptions_text_clicked{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:12px 15px;cursor:pointer;-webkit-border-radius:32px;border-radius:32px;border:2px solid #40a2ff;display:inline-block}
#chatBotContainer .postMsgOptions_text_See_Order{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:8px 0;cursor:pointer}
#chatBotContainer div[class^="postMsgOptions_container"]{-webkit-border-radius:16px 16px 0 16px;border-radius:16px 16px 0 16px;margin:10px 0;text-align:right;padding:0 0 0 5%;display:inline-block;max-width:80%}
#chatBotContainer div[class^="postMsg_Option"]{margin-bottom:8px}
#chatBotContainer .chatBotContainer .postMsgOptions_container_init{border:none !important;margin:20px 0 !important;padding:0 !important;display:block;max-width:100% !important}
#chatBotContainer .postMsg_Option_init{border:none !important;-webkit-border-radius:0 !important;border-radius:0 !important;padding:10px !important;border-bottom:2px solid #dcdcdc !important;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center}
#chatBotContainer .postMsg_Option_init:first-child{border-top:2px solid #dcdcdc !important}
#chatBotContainer .botMsg{text-align:left;padding-left:10px;overflow-wrap:break-word;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:end;-webkit-align-items:flex-end;-ms-flex-align:end;align-items:flex-end;margin:10px 0}
#chatBotContainer .botMsg.innerBotMsg{padding-left:0}
#chatBotContainer .botMsg p{color:#fff}
#chatBotContainer .botMsg a{word-break:break-all}
#chatBotContainer .botMsg_text_img{position:relative}
#chatBotContainer .botMsg_text_img p{color:#000}
#chatBotContainer .botMsg_text_img::before{content:'';width:20px;height:20px;width:20px;position:absolute;display:inline-block;background-image:url("../../../../../../etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/chatbot-expand-icon.png");background-size:20px 20px;right:10px}
#chatBotContainer .botMsg ol p{color:#000}
#chatBotContainer .chat_bot_thumbanil{vertical-align:bottom;padding-right:10px;width:42px;height:32px}
#chatBotContainer .chat_bot_thumbanil.innerBotImage{width:auto}
#chatBotContainer .chat_bot_thumbanil_hidden.chat_bot_thumbanil_hidden{visibility:hidden}
#chatBotContainer .botMsg_text{display:inline-block;max-width:68%;font-size:14px;line-height:20px;font-weight:400;-webkit-border-radius:16px 16px 16px 0;border-radius:16px 16px 16px 0;color:white;background-color:#4990e2;text-align:left;padding:10px 15px;word-break:break-word}
#chatBotContainer .botMsg_text img{width:-webkit-calc(100% + 30px);width:calc(100% + 30px);margin-left:-15px;margin-top:-10px;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0;cursor:pointer}
#chatBotContainer .botMsg_text a{color:#fff;text-decoration:underline}
#chatBotContainer .botMsg_text p{font-size:14px;line-height:20px;font-weight:400}
#chatBotContainer .postMsgOptions_text_init{max-width:100%}
#chatBotContainer .inputFieldMsg{text-align:end;margin:0 5%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:end;-webkit-align-items:flex-end;-ms-flex-align:end;align-items:flex-end;margin:10px 10px 10px 0;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end}
#chatBotContainer .inputFieldMsg_text{font-size:14px;color:black;display:inline-block;text-align:right;-webkit-border-radius:16px 16px 0 16px;border-radius:16px 16px 0 16px;background-color:#dbe9f9;padding:10px 15px;max-width:79%;word-break:break-word}
#chatBotContainer .container_menu_wrapper{text-align:right;margin:0 10px}
#chatBotContainer div[class^="container_taxonomyCategorys"]{-webkit-border-radius:16px 16px 0 16px;border-radius:16px 16px 0 16px;border:2px solid #40a2ff;margin:10px 0;text-align:right;padding:0 5%;display:inline-block}
#chatBotContainer .taxonomyCategory-label{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:8px 0;cursor:pointer}
#chatBotContainer div[class^="taxonomyCategory"]{border:2px solid #ececec;-webkit-border-radius:17px;border-radius:17px;-webkit-box-shadow:2px 0 10px 0 #e5e5e5;box-shadow:2px 0 10px 0 #e5e5e5}
#chatBotContainer div[class^="taxonomyCategory"] .taxonomyCategory-image{border:0;-webkit-border-radius:17px 17px 0 0;border-radius:17px 17px 0 0;border-bottom:2px solid #ececec;padding:10px 5px;display:table;margin:auto;width:100%;-webkit-box-shadow:none;box-shadow:none}
#chatBotContainer div[class^="taxonomyCategory"] .taxonomyCategory-image-img{-webkit-border-radius:17px 17px 0 0;border-radius:17px 17px 0 0;width:100%;max-width:220px;margin:auto;cursor:pointer}
#chatBotContainer .container.slick-initialized.slick-slider .slick-slide{opacity:.4;width:120px;margin:0 5px}
#chatBotContainer .container.slick-initialized.slick-slider .slick-current{opacity:1}
#chatBotContainer .container.slick-initialized.slick-slider .taxonomyCategory-content{min-height:62px;display:table;margin:auto;-webkit-box-shadow:none;box-shadow:none}
#chatBotContainer .container.slick-initialized.slick-slider .taxonomyCategory-content .taxonomyCategory-label{font-size:14px;font-weight:800;color:#40a2ff;margin:0;padding:8px 8px;cursor:pointer;text-align:center;vertical-align:middle;display:table-cell;line-height:1.5}
#chatBotContainer .container.slick-initialized.slick-slider button.slick-next .icon-right-carat.slick-arrow__icon{font-size:14px;color:#5b5b5b;position:absolute;top:8px;left:4px}
#chatBotContainer .container.slick-initialized.slick-slider button.slick-prev .icon-left-carat.slick-arrow__icon{font-size:14px;color:#5b5b5b;position:absolute;top:8px;left:4px}
#chatBotContainer .container.slick-initialized.slick-slider button.slick-next{height:33px;width:24px;right:6px;-webkit-border-radius:2px;border-radius:2px;background-color:#f2f2f2;border:solid 1.5px #d5d4d4;padding:0}
#chatBotContainer .container.slick-initialized.slick-slider button.slick-prev{height:33px;width:24px;left:6px;-webkit-border-radius:2px;border-radius:2px;background-color:#f2f2f2;border:solid 1.5px #d5d4d4;padding:0}
#chatBotContainer div[class^="taxonomyCategory"]:last-child{border:0}
#chatBotContainer .slick-slide img{display:block;-webkit-transition:all 1s;transition:all 1s;-webkit-transform:scale(1,1);-ms-transform:scale(1,1);transform:scale(1,1)}
#chatBotContainer div[class^="container_menu_wrapper_article"] .slick-list{padding:5px 40px !important}
#chatBotContainer div[class^="article_listItem_panel"]{border:1px solid #e5e5e5;margin:3% 5% 3% 13%;-webkit-border-radius:16px;border-radius:16px;-webkit-box-shadow:0 2px 5px gray;box-shadow:0 2px 5px gray;font-size:14px;font-weight:800}
#chatBotContainer div[class^="article_listItem-title"]{padding:25% 3% 5% 3%;margin-bottom:0;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0;color:#fff;height:130px;cursor:pointer;text-align:left;position:relative}
#chatBotContainer .article_title_content{position:absolute;bottom:5px;left:10px;font-size:12px;font-weight:bold;font-style:normal;font-stretch:normal;line-height:1.42;letter-spacing:normal;text-align:left;color:#fff}
#chatBotContainer p[class^="article_clicked_listItem-title"]{padding:5% 3%;border-bottom:2px solid #e5e5e5;margin-bottom:0;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}
#chatBotContainer div[class^="article_listItem_viewsteps"]{color:#40a2ff;border-top:1px solid #e5e5e5;padding:10px;font-size:12px;line-height:1.5;cursor:pointer}
#chatBotContainer div[class^="article_listItem_viewsteps"].article_listItem_viewsteps_first_p{font-size:11px;color:#363636;line-height:1.5;padding:5px 10px;text-align:left;height:40px;overflow:hidden}
#chatBotContainer .botMsg ol{list-style-type:none;counter-reset:elementcounter;padding-left:0}
#chatBotContainer .botMsg ol li{font-size:14px;line-height:1.5;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);border:solid 1px #ececec}
@media(max-width:768px){#chatBotContainer .botMsg ol li{font-size:12px}
}
#chatBotContainer .botMsg ol li img{width:100%;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}
#chatBotContainer .botMsg ol li p{padding:4%;font-weight:400;font-size:14px;line-height:1.5}
@media(max-width:768px){#chatBotContainer .botMsg ol li p{font-size:12px}
}
#chatBotContainer .botMsg ol li p:before{content:"Step " counter(elementcounter) "\a";counter-increment:elementcounter;font-weight:bold;font-size:14px;white-space:pre;position:relative;bottom:3px}
@media(max-width:768px){#chatBotContainer .botMsg ol li p:before{font-size:12px}
}
#chatBotContainer .botMsg ul{list-style-type:none;counter-reset:elementcounter;padding-left:0}
#chatBotContainer .botMsg ul li{font-size:14px;line-height:1.5;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);border:solid 1px #ececec}
@media(max-width:768px){#chatBotContainer .botMsg ul li{font-size:12px}
}
#chatBotContainer .botMsg ul li img{width:100%;-webkit-border-radius:16px 16px 0 0;border-radius:16px 16px 0 0}
#chatBotContainer .botMsg ul li p{padding:4%;font-weight:400;font-size:14px;line-height:1.5}
@media(max-width:768px){#chatBotContainer .botMsg ul li p{font-size:12px}
}
#chatBotContainer .botMsg ul li p:before{content:"Step " counter(elementcounter) "\a";counter-increment:elementcounter;font-weight:bold;font-size:14px;white-space:pre;position:relative;bottom:3px}
@media(max-width:768px){#chatBotContainer .botMsg ul li p:before{font-size:12px}
}
#chatBotContainer div[class^="article_desc"]{font-size:14px;line-height:1.5}
@media(max-width:768px){#chatBotContainer div[class^="article_desc"]{font-size:12px}
}
#chatBotContainer div[class^="article_desc"] img{width:100%}
#chatBotContainer div[class^="article_desc"] img.innerBotImage{width:auto}
#chatBotContainer div[class^="article_desc"] ul{list-style:none}
#chatBotContainer div[class^="article_desc"] p{font-size:14px;line-height:1.5;color:#4e4e4e;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);padding:4%;border:solid 1px #ececec}
@media(max-width:768px){#chatBotContainer div[class^="article_desc"] p{font-size:12px}
}
#chatBotContainer div[class^="article_desc"] p b{color:#000;font-weight:bold}
#chatBotContainer div[class^="article_desc"] li p{margin:0;border:0;-webkit-box-shadow:none;box-shadow:none}
#chatBotContainer div[class^="article_desc"] .article_p_hide{display:none}
#chatBotContainer div[class^="article_desc"] .articleExpand{font-size:14px;font-weight:bold;font-style:normal;font-stretch:normal;line-height:normal;letter-spacing:.2px;text-align:right;color:#4a90e2;margin-top:8px;cursor:pointer}
#chatBotContainer div[class^="article_desc"] div[class^="article_div"]{font-size:14px;line-height:1.5;color:#4e4e4e;font-weight:400;-webkit-border-radius:16px;border-radius:16px;margin:3% 3% 3% 10%;background:#f2f2f2;-webkit-box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);box-shadow:0 2px 4px 0 rgba(0,0,0,0.2);padding:4%;border:solid 1px #ececec}
@media(max-width:768px){#chatBotContainer div[class^="article_desc"] div[class^="article_div"]{font-size:12px}
}
#chatBotContainer div[class^="article_desc"] div[class^="article_div"] b{font-weight:bold}
#chatBotContainer .postMsg_order_card_container{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column}
#chatBotContainer .postMsg_order_card{background-color:transparent !important;margin:5% 5% 5% 12% !important}
#chatBotContainer .chatBot_order_info{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;text-align:left}
#chatBotContainer .chatBot_order_details{width:70%;padding:10px 0}
#chatBotContainer .chatBot_order_img{width:30%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center}
#chatBotContainer .chatBot_order_img img{width:100%}
#chatBotContainer .chatBot_order_productName{font-weight:800;padding:3%}
#chatBotContainer .chatBot_order_number{padding:3%}
#chatBotContainer .chatBot_order_status{padding:3%}
#chatBotContainer .chatBot_order_tracking{padding:3%}
#chatBotContainer .chatBot_order_seeDetail{padding:5%;font-size:14px;font-weight:800;color:#40a2ff;border-top:2px solid #ececec;text-align:center}
#chatBotContainer .livePerson_info{background-color:#f5f5f5;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;padding:15px;font-size:14px;margin:30px 0}
#chatBotContainer .livePerson_info_img{width:30px}
#chatBotContainer .livePerson_info_text{margin:0 15px;width:80%}
#chatBotContainer .livePerson_info_text_init{color:gray}
#chatBotContainer .livePerson_info_text_connected{color:#090}
#chatBotContainer .agentMsg{text-align:left;padding-left:10px;overflow-wrap:break-word;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-align:end;-webkit-align-items:flex-end;-ms-flex-align:end;align-items:flex-end;margin:10px 0}
#chatBotContainer .agentMsg.agentMsg_name{margin-bottom:-5px}
#chatBotContainer .agentMsg_text_name{font-family:'SamsungOneLatinWeb';font-size:12px;font-weight:bold;text-align:left;color:#363636}
#chatBotContainer .agentMsg_text{display:inline-block;max-width:68%;font-size:14px;font-weight:800;-webkit-border-radius:16px 16px 16px 0;border-radius:16px 16px 16px 0;color:white;background-color:#1428a0;text-align:left;padding:10px 15px;word-break:break-word}
#chatBotContainer .chat_star_rating{display:block;border:1px solid gray;margin:10px 5% 10px 13%;margin-left:auto;max-width:83%;-webkit-border-radius:16px;border-radius:16px;padding:4% 5%}
#chatBotContainer .chat_star_rating_text{font-size:14px;margin:15px 0}
#chatBotContainer .chat_star_rating_exp{font-size:14px;margin:10px 0}
#chatBotContainer .chat_star_rating-stars{margin:auto}
#chatBotContainer .chat_rating_submit{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex}
#chatBotContainer .chat_rating_submit button{color:#40a2ff;font-size:18px;font-size:14px;padding:20px 40px 0;font-weight:bold}
#chatBotContainer .chat_close_message{font-family:'SamsungOneLatinWeb';font-weight:bold;line-height:1.5;text-align:center;color:#4a4a4a;max-width:236px;font-size:18px;margin:97px auto 0}
#chatBotContainer .chat_close_x{height:65px;width:65px;margin:0 43px;cursor:pointer}
#chatBotContainer .chat_close_check{height:65px;width:65px;margin:0 43px;cursor:pointer}
#chatBotContainer .chat_close_email_input_container{position:relative;max-width:300px;width:100%;margin:44px auto 0}
#chatBotContainer .chat_close_email_input_container_text{width:100%;height:50px;font-size:16px;padding:17px 10px 4px 10px !important}
#chatBotContainer .chat_close_img_container{margin:43px 0}
#chatBotContainer .chat_close_func{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;margin:12% 0}
#chatBotContainer .chat_close_func_print{margin:0 20px}
#chatBotContainer .chat_close_window .chat_close_func_email_img{width:45px;margin-bottom:19px;cursor:pointer}
#chatBotContainer .chat_close_window .chat_close_func_email_text{font-family:'SamsungOneLatinWeb';font-weight:bold;letter-spacing:1.2px;text-align:left;color:#000;font-size:12px}
#chatBotContainer .chat_close_window .chat_close_func_email_send_text{font-family:"SamsungOneLatinWeb";font-size:12px;font-weight:bold;line-height:1.67;letter-spacing:1.5px;text-align:center;color:#000}
#chatBotContainer .chat_close_func_email{margin:0 20px;display:none}
#chatBotContainer .chat_close_func_email_send{width:100px;margin:24px auto;cursor:pointer}
#chatBotContainer .chat_close_window .chat_close_func_print_img{width:45px;margin-bottom:16px;cursor:pointer}
#chatBotContainer .chat_close_window .chat_close_func_print_text{font-family:'SamsungOneLatinWeb';font-weight:bold;letter-spacing:1.2px;text-align:left;color:#000;font-size:12px}
#chatBotContainer .newTab_exception_text{line-height:36px;margin:21% 10% 15% 10%;font-size:24px}
#chatBotContainer .chatBot_newTab_retry{display:inline-block;padding-bottom:5px;border-bottom:2px solid #888}
#chatBotContainer .spinme-right{display:inline-block;padding:15px 20px 7px 20px;font-size:14px;-webkit-border-radius:30px;border-radius:30px;line-height:1.25em;font-weight:100;opacity:.6}
#chatBotContainer .spinme-left{display:inline-block;padding:15px 20px 7px 20px;font-size:14px;color:red;-webkit-border-radius:30px;border-radius:30px;line-height:1.25em;font-weight:100;opacity:.6}
#chatBotContainer .spinner{margin:0;width:30px;text-align:center}
#chatBotContainer .spinner>div{width:10px;height:10px;-webkit-border-radius:100%;border-radius:100%;display:inline-block;-webkit-animation:sk-bouncedelay 1.4s infinite ease-in-out both;animation:sk-bouncedelay 1.4s infinite ease-in-out both;background:#40a2ff}
#chatBotContainer .spinner .bounce1{-webkit-animation-delay:-0.32s;animation-delay:-0.32s}
#chatBotContainer .spinner .bounce2{-webkit-animation-delay:-0.16s;animation-delay:-0.16s}
@-webkit-keyframes sk-bouncedelay{0,80%,100%{-webkit-transform:scale(0)}
40%{-webkit-transform:scale(1)}
}
@keyframes sk-bouncedelay{0,80%,100%{-webkit-transform:scale(0);transform:scale(0)}
40%{-webkit-transform:scale(1);transform:scale(1)}
}
.samsung_chat_proactive_layer{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;position:fixed;background-color:#fff;z-index:1119;width:30%;height:25%;-webkit-transform:translate(-50%,-50%);-ms-transform:translate(-50%,-50%);transform:translate(-50%,-50%);top:50%;left:50%;border:3px solid #1428a0}
@media(max-width:768px){.samsung_chat_proactive_layer{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;height:40%;width:70%}
}
.samsung_chat_proactive_layer .proactive_layer_logo{width:40%;background-color:#1428a0;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;-js-display:flex;display:flex}
@media(max-width:768px){.samsung_chat_proactive_layer .proactive_layer_logo{width:100%;height:50%}
}
.samsung_chat_proactive_layer .proactive_layer_logo_img{display:block;margin:auto;width:85px}
.samsung_chat_proactive_layer .proactive_layer_chatNow{margin:auto}
.samsung_chat_proactive_layer .proactive_layer_needHelp{font-size:30px;font-weight:800;text-align:center;margin-bottom:10%}
.samsung_chat_proactive_layer .proactive_c_layer_chatNow_cta{text-align:center;-webkit-border-radius:30px;border-radius:30px;background:#1428a0;font-size:12px;letter-spacing:1.2px;font-weight:700;color:#fff;line-height:50px;text-transform:uppercase;cursor:pointer;padding:0 30px}
.postChatEmail_label{z-index:5;font-family:"SamsungOneLatinWeb";position:absolute;display:inline-block;top:25px;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);left:11px;line-height:14px;font-size:14px;font-weight:400;color:#636363;-webkit-transition:all .4s;transition:all .4s}
.postChatEmail_icon{z-index:5;position:absolute;visibility:hidden;top:15px;right:10px}
.email_input_focused{top:10px;-webkit-transform:translateY(0);-ms-transform:translateY(0);transform:translateY(0)}
.postChatEmail_error{visibility:hidden;color:#dc2222;padding-top:8px;width:90%;margin:auto;font-size:14px;font-family:"SamsungOneLatinWeb";text-align:center}
.postChatEmail_sent{max-width:170px;width:100%;padding-top:30px;margin:auto}
.postChatEmail_sent_text{font-size:18px;color:#4a4a4a;font-family:"SamsungOneLatinWeb";font-weight:bold;line-height:1.5;text-align:center}
.postChatEmail_sent_return{padding:24px 0 0;border-bottom:1.5px solid black;font-family:"SamsungOneLatinWeb";font-size:12px;font-weight:bold;line-height:2.67;letter-spacing:1.5px;text-align:center;color:#000;width:53px;margin:auto;cursor:pointer}
.chatBotImage_flyout_container{position:fixed;z-index:1999999;left:0;top:0;width:100%;height:100%;overflow:auto;background-color:rgba(0,0,0,0.7)}
.chatBotImage_flyout_content{position:fixed;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);-ms-transform:translate(-50%,-50%);transform:translate(-50%,-50%);background-color:#fefefe;text-align:center}
.icon-x.chatbot_icon_X{position:fixed;top:10px;right:5px;width:25px;height:25px;background-color:#fff;cursor:pointer}
.icon-x.chatbot_icon_X img{width:100%}
@media(max-width:769px){.chatBotImage_flyout_content{position:fixed;top:50%;left:0;right:0;-webkit-transform:translate(0,-50%);-ms-transform:translate(0,-50%);transform:translate(0,-50%)}
}