Turning Off Cooling Mode - Chef Collection French Door Refrigerator (RF34H9960S4)
If the star display on the left refrigerator door is blinking, the refrigerator is in Cooling Off mode. When activated, Cooling Off Mode shuts off all cooling operation. Retailers use this feature for in-store displays.
The display on top of the Cool Select Room will read "0 FF" when Cooling Off Mode is activated.
Turning Off Cooling Off Mode
To disable Control Lock, touch and hold the words "Control Lock" for 3-4 seconds.
- Open the Cool Select Room Door (bottom right door, when facing the front of the refrigerator).
- Locate the display panel on top of the Cool Select Room Door, and verify Control Lock is disabled.
- Touch and hold Fridge, Freezer, and Door Alarm buttons at the same time for 5 seconds.
Other answers that might help
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.