1. Home
  2. /
  3. Why does Samsung Pay show a $1 charge and not the whole amount?

Why does Samsung Pay show a $1 charge and not the whole amount?

Some merchants, like hotels, routinely place a temporary preauthorization of $1 as a way to verify the card is active. By preauthorizing your payment card, merchants do not have to place a larger hold against your account. In the case of a hotel, the $1 charge will remain until the final amount is assessed; only then will the preauthorized charge be removed and replaced with the final amount. Card issuers and payment networks (i.e., Visa®, MasterCard®, or American Express®) may only report the initial $1 authorization to Samsung Pay and not the final transaction amount. Refer to the card issuer's mobile application, website, or statements for final transaction details. If you believe there is an error or invalid transaction, contact the card issuer.

Some card issuers may not allow transactional information or may limit the number of transactions displayed in Samsung Pay.

Was this content helpful?

76 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Sat - Sun: HOME APPLIANCE CLOSED Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung product expert.


Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.