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Delete All Personal Information from Your Galaxy Tab 4 7.0

Your device lets you perform a factory reset to delete all of your personal information from the device (the microSD™ card is not affected). This feature lets you ensure your data are removed before sending the device in for replacement or repair, properly disposing of the device, or giving the device to a friend or family member to use.

Perform a Factory Reset

Your personal information cannot be recovered after using this feature. Please save any information you need prior to using this feature.

  1. Apps Folders: For your convenience, there are several apps that are grouped into a folder on the main Home screen.

    From the Home screen, touch Apps.   

  2. Touch Settings.   

  3. Touch the GENERAL tab.   

  4. Touch Backup and reset.   

  5. Touch Factory data reset.   

    Samsung Touch Factory Data Reset
  6. Touch RESET DEVICE.   

    Samsung Touch RESET DEVICE
  7. If you have a security lock set on the device, you will be prompted to enter the lock information before proceeding.   

  8. Touch DELETE ALL to delete all information and downloaded apps.   

The process may take a few minutes while your device removes your personal data and restores the Android platform to its original state. You can reinstall any downloaded or purchased apps from Google Play store.

Perform a Remote Factory Reset

Google offers an Android Device Manager app that lets you track your Android device's location and reset its memory remotely. Both Location services and the erase feature must be turned on and active on the device.

Turn On Remote Lock and Erase

  1. Apps Folders: For your convenience, there are several apps that are grouped into a folder on the main Home screen.

    From the Home screen, touch Apps.   

  2. Touch Google Settings.   

  3. Touch Security.   

  4. Remote lock and erase is turned off by default. Touch the slider next to Allow remote lock and erase to turn it on.    

    Samsung Touch Slider Next to Allow Remote Lock and Erase
  5. Touch ACTIVATE.   

    Samsung Touch ACTIVATE

Remotely Lock and Erase Device

  1. From your computer, sign into the Android Device Manager webpage using the Google Account associated with the device you want to locate.   

  2. Click Accept to allow the location data to be sent to Google.   

  3. An interactive dialog box displays in the top-left corner.   

    Samsung Interactive Dialog Box Displays in Corner
  4. Click Erase.   

  5. Click Erase again to confirm deletion.

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