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How to Perform a Chrome OS Recovery

The Chrome OS Recovery is available for the rare occasions where a powerwash does not fix your problem. This will reset your Chrome Device to the state it was in when first purchased. To prepare your Chrome Device for recovery press Esc + Refresh + Power to bring up the Chrome OS is missing... screen. If you already see this screen, you will not need to press the Esc + Refresh + Power keys. If you prefer a video for help, click the play button below.

All account information and data stored on your Chrome device, such as photos, downloaded files, and saved networks will be deleted. The Google Accounts and any data synced to these accounts will not be affected by the recovery process.

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