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How do I access voicemail on my Samsung Galaxy Note5?

Access voicemail by listening to the messages or by reading them in the visual voicemail application on your device.

Screens and settings available may vary by wireless service provider and software version.

Access Voicemail

• Your voicemail and password should have been set up initially by your wireless service provider when the device was activated.
• If you are having issues accessing your voicemail, please contact your wireless service provider.

  1. From the Home screen, touch Apps.

  2. Touch Phone.

  3. Touch and hold the number 1 or, if available, touch Voicemail. Voicemail Notification is displayed at the top of your screen when you have a voicemail.

Visual Voicemail Application

The Visual Voicemail application (if available) allows you to view, listen to, replay, and delete messages in any order—all from one screen. This feature may require additional account options, as well as a data plan. Please contact your wireless service provider to turn on the service or to learn more about Visual Voicemail.

To access Visual Voicemail, from the Home screen, touch Apps.

  • For Sprint, touch Voicemail.

  • For T-Mobile, open the T-Mobile folder and touch Visual Voicemail.

  • For AT&T, touch Visual Voicemail.

  • For Verizon, open the Verizon folder and touch Voicemail .

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