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Clearing the App Cache/Data on Your Samsung Galaxy Note 4

If an app on your device is not responding, you can clear the temporary files from the app cache to free up memory. If the app remains unresponsive, or if there is an app you want to reset to factory settings without uninstalling it, you can clear the app data. Clearing app data can also free up memory on your device.

Screens and available settings may vary by wireless service provider and software version.  

Clear the App Cache

  1. From the Home screen, touch Apps.

  2. Navigate to Settings > Applications > Application Manager.

    It may be necessary to switch the Settings menu to list view by navigating to More options > View as > List view.

  3. Touch the app whose cache you want to clear.

    Samsung Galaxy Note4 Clearing the App Data and Cache
  4. Touch Storage.

    Samsung Galaxy Note4 Clearing the App Data and Cache
  5. Touch CLEAR CACHE.

    Samsung Galaxy Note4 Clearing the App Data and Cache

Clear the App Data

Clearing app data will reset the app to default settings. All user preferences and personal settings, such as bookmarks and saved passwords, will be deleted.

  1. From the Home screen, touch Apps.

  2. Navigate to Settings > Applications > Application manager.

    It may be necessary to switch the Settings menu to list view by touching More options > View as > List view.

  3. Touch the app whose data you want to clear.

    Samsung Galaxy Note4 Clearing the App Data and Cache
  4. Touch Storage.

    Samsung Galaxy Note4 Clearing the App Data and Cache
  5. Touch CLEAR DATA.

    Samsung Galaxy Note4 Clearing the App Data and Cache
  6. Review the information and then touch DELETE.

    Samsung Galaxy Note4 Clearing the App Data and Cache

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