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How to Use Smart Care (DV50K8600)

To enable this function, you must first download the Samsung Smart Washer app in the Play Store or the Apple Store, and install it on a smartphone with a camera.

  1. Insert the Smart Home Adapter into the Smart Home Adapter port of your dryer.

  2. When you receive an error code on your Dryer, the Samsung Smart Washer app can help. Press and hold Drum Light button for 3 seconds to display the error pattern.

    Samsung Smart Washer works for both Washers and Dryers.

  3. The LED Light will appear, showing the Information Code. You will be using your smart phone device to read the Information Code off of your dryer.

  4. Select the Samsung Smart Washer app from your smartphone.

  5. Please wait while the app is loading.

  6. Touch Smart Care.

    You may have to go through initial set up if this is your first time opening the app.

  7. Touch Smart Care again to start the self diagnostic operation.   

  8. Touch Next.   

  9. Align the smart phone to the error code using the green and blue dots. When trying to scan your error message with your smartphone, hold the camera at an angle. It may take several attempts for the error code to be recognized, so please be patient.

  10. When the app scans the code successfully, the error code will automatically be recognized. 

  11. Make sure that the code on the phone matches the code on the dryer and then touch OK.   

  12. The Smart Care app will display the diagnosis and how to resolve the issue. If you need further assistant assistance, you can touch the Service Center button.

    The app also saves the messages so you can contact Samsung service representative with further troubleshooting.

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