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The Software Version on Your Galaxy Tab E 8.0

The Samsung Galaxy Tab E 8.0 for AT&T operates on Android™ version 6.0.1, Marshmallow (T377AUCU1APD5). When an update is available, this page will contain information on how to obtain the update as well as details on what is included in the update.

The Samsung Customer Care team cannot speculate on when a future software update may be released. The information provided is for U.S. models only; unlocked, rooted, or non-U.S. devices are not supported.

Screens and settings available may vary by wireless service provider.

Software Version History

To check the software version on your device:

  1. From the Home screen, touch Apps > Settings.

      

  2. Scroll to and touch About device.

       

  3. Here you can view information on the device such as the version of it's software.

      

      

Recommendations for Updating

Review this section before updating your device.

We recommend the following before you update your device:

  • The battery should be charged to 50% or higher.

      

  • Connect to a Wi-Fi network to avoid unnecessary data charges.

       

  • Ensure there is available storage space on the device memory. The space required will be determined by the update.

      

  • Use a Samsung USB cable.

        

  • Back up your data using Samsung Smart Switch.

        

During the update, we recommend the following:

    You will not be able to place a call during the update; not even an emergency call.

       

  • Please do not use the device or press any keys.

          

  • Do not remove the battery.

        

  • Do not turn off the device.

         

  • Do not disconnect the USB cable until the update is complete.

         

Update via Mobile Device

    Before proceeding, we recommend you connect to a Wi-Fi network to avoid unnecessary data charges. File size can vary depending on the update.

     

  1. From the Home screen, touch Apps > Settings.

      

  2. Touch About device.

       

      

  3. Touch Software update.

      

      

  4. Touch Check for updates.

        

      

  5. Touch OK.

        

        

  6. If a system update is available, follow the prompts to download and install the update.

    Depending on the version your software, it may be necessary to repeat this process multiple times.

       

    Your device may turn on and off a few times during the update process. After the update is complete, your data is preserved. However, if you stop the installation by removing the battery or turning off the device, your device may not work normally. To avoid data loss, we recommend you back up your important data before you begin the update.

     

    You cannot downgrade the software after the update has been completed.

     

     

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