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Clearing the App Data/Cache on Your Samsung Galaxy S5 Active (SM-G870A)

If an app on your device is not responding, you can clear the temporary files from the app cache to free up the memory. If the app still remains unresponsive, you can clear the app data. Clearing the app data can also free up your memory space. By using this function, you do not have to uninstall an app or reset your device to factory settings when an app is unresponsive.

The display may vary depending on the wireless service provider.

Clear App Cache

  1. From the Home screen, touch Apps.

  2. Navigate to Settings Apps > Application manager.

  3. Select the app you would like to clear the cache. 

  4. Navigate to Storage > CLEAR CACHE.

Clear App Data

By Clearing data, the app will be reset to the factory default settings. Any saved personal settings for the app will be removed.

  1. From the Home screen, touch Apps.

  2. Navigate to Settings Apps > Application manager.

  3. Select the app you would like to erase the data.

  4. Navigate to Storage > CLEAR DATA.

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