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Remotely Lock or Reset Samsung Pay on Your Watch

Remotely Lock or Reset Samsung Pay on Your Watch

If your watch is ever lost or stolen, you won't have to worry about your personal information in Samsung Pay. All your financial data will be safe and secure. That's because you can remotely lock or reset your watch, so no one can access Samsung Pay. 

Available screens and settings may vary by provider, phone, or watch.

Data loss from a reset watch cannot be recovered, unless the data has been backed up to Samsung Cloud.

Lock Your Watch with Remote Lock

If you can't find your watch, there's no need to panic. You can use Remote Lock in the Galaxy Wearable app to remotely lock your watch, so Samsung Pay will be off limits.

On your phone, open the Galaxy Wearable app, and touch the SETTINGS tab. Then, touch Find My Watch, and touch SET SECURITY. Touch Remote lock, and then touch the slider. Enter a 4-digit PIN, and then touch DONE. Your watch will automatically lock.

When you find your watch, enter the PIN or connect to your phone via Bluetooth.

Note: When you unlock your watch with the correct PIN, the Remote lock feature will be reset. To use it again, repeat the steps above.

Remotely Lock Your Watch

Lock Samsung Pay from Find My Mobile

You can also lock Samsung Pay on your watch using Find My Mobile. Samsung Pay will suspend all your added cards, so you don't need to worry.

On a computer, navigate to the Find My Mobile website and log into your Samsung account. Select your watch from the list of devices and when it is located, select Lock Samsung services, and then select LOCK.

Find My Mobile menu for Galaxy Watch

Reset the Watch

If you can't find your watch and you're worried that someone will access Samsung Pay, you can reset the entire watch, so all of its data will be wiped.

On your phone, open the Galaxy Wearable app, and touch the SETTINGS tab. Touch Find My Watch, and then touch SET SECURITY. Touch Reset watch, and then touch RESET. Enter your Samsung account password, and then touch CONFIRM. Your watch will now reset.

Note: You can also reset your entire watch by logging into Find My Mobile and selecting Erase Samsung services.

Reset Watch

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