Remove the Ice Bucket from Your French Door Refrigerator
If you do not use the ice dispenser for an extended period of time, clumps of ice may form inside the bucket and when attempting to dispense can produce broken ice when selecting cubed. If this happens, remove and empty the bucket.
Open the left door.
Grasp the handle of the ice bucket.
Lift the bucket slightly and then pull it out.
Remove any remaining ice cubes and put the ice bucket back into place.
If the ice bucket does not fit firmly back into place, try turning the ice screw inside 90 degrees and then try again.
Other answers that might help
How would you like to contact us?
Chat with us
Live Chat support with a Samsung product expert.
Help with your order
Send us your inquiry and we will respond within 24 hours.