1. Home
  2. /
  3. Using Windows Recovery on Your Galaxy Book (Wi-Fi)

Using Windows Recovery on Your Galaxy Book (Wi-Fi)

If you run into an issue with your Galaxy Book, use Windows Recovery to reset the Galaxy Book and reinstall Windows. It'll be like getting a brand new device!

Make sure to back up important apps and data to an external storage device before reinstalling Windows.

Windows Recovery

Back up your data and settings, and restore your device to a previously backed up point or to the factory default.

  1. Navigate to Start > Settings > Update & security.

  2. Select Recovery.

  3. Select Get started under Reset this PC.

  4. The following options are available:

    • Keep my files - Removes all apps and settings, but keeps your personal files.

    • Remove everything - Removes all apps, data, and settings.

You can also use Samsung Recovery to troubleshoot any issues. Learn more about Using Samsung Recovery on Your Galaxy Book (Wi-Fi).

Was this content helpful?

Comments:

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Sat - Sun: HOME APPLIANCE CLOSED Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung product expert.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.