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Update the Firmware on The Frame TV

Firmware updates are released to add new apps and functions, and sometimes fix bugs or glitches. We recommend keeping your Frame TV updated to the latest firmware version. There are two methods to update, automatically over the internet or manually downloading the firmware onto a USB thumb drive.

DO NOT turn off The Frame until the update is complete. It will turn off and on automatically after completing a software update. Video and audio settings will be reset to their default settings after a software update.

Update Over the Internet

  1. Press the Home button on your OneRemote.

  2. Navigate to Settings > Support > Software Update.

  3. Select Update Now.

  4. Any new updates will be downloaded and installed. If there are no new updates available, select OK.

Update Using a USB Device

The latest firmware can be downloaded from the download center

You must have the firmware file extracted onto your USB thumb drive before proceeding with the steps below.

  1. Plug the USB thumb drive containing the firmware upgrade into a USB port on the One Connect Box.

  2. Press the Home button on your OneRemote.

  3. Navigate to Settings > Support > Software Update.

  4. Select Update Now.

  5. To search the connected USB thumb drive for update files, select Yes.

  6. To install the firmware update, follow the on-screen instructions.

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