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Frequently asked questions about Samsung smart watches

man sitting with a galaxy watch

If you just got a new Samsung smart watch but have no idea how to use it, don't worry. We have the answers to frequently asked questions right here for you. All you need to do is download the Galaxy Wearable app to get everything set up.

Frequently asked questions about installation

How do I set up my watch?

    The setup for your watch  is basically the same no matter what model you have. You'll just need to connect it to your phone using the Galaxy Wearable app.

What devices are compatible with Galaxy Wearable?

    The Galaxy Wearable app is compatible with the following devices:

  • Galaxy Watch Active2, Galaxy Watch Active, and Galaxy Watch

  • Galaxy Fit

  • Galaxy Buds and Gear IconX

  • Gear Fit2 and Gear Fit2 Pro

  • Gear S3, Gear S2, and Gear Sport

How do I uninstall the Galaxy Wearable app?

    If you want to uninstall Galaxy Wearable from your phone, navigate to the Apps screen, and then touch and hold the app. Next, tap Uninstall, and then tap OK.

Frequently asked questions about features

How do I use the Bixby feature on my watch?

    Bixby is available on the Galaxy Watch, Galaxy Watch Active, and Galaxy Watch Active2. Setting up and using Bixby on your watch is incredibly simple. Soon, you'll be able to give Bixby commands directly on your watch.

Can I make or receive calls on my watch?

    Yes. If you have a watch with LTE service, you can make or forward calls right on the watch itself.

    Note: You cannot make or receive calls on a Galaxy Fit, Gear Fit2 or Gear Fit2 Pro.

Where can I see the data tracked by my watch?

    Your watch has activity trackers and wellness trackers built right in. With these, you'll be able to see how many steps you've taken, how many calories you've burned, and so on.

How do I get notifications on my watch?

    When your watch is connected to your phone, you'll be able to see all kinds of notifications, like emails, texts, and more. You can even manage notifications so only specific ones will appear on your watch.

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