Trouble Streaming in 4K on Older Netflix Version
4k Streaming will no longer be available on previous versions of the Netflix app. If you update the TV software, it will allow the Netflix app to update and make 4k streaming available again.
Netflix App needs to be version 4.009 or higher for 4K streaming. TV software is available over the network on the TV or by visiting the download center. If you are having trouble updating the software on your TV, please contact us.