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Connect My Gear Fit2 Pro with My Phone

Connect your Gear Fit2 Pro and your phone using the Samsung Gear app on your phone and get access to available functions. You can also sync up with the Samsung Health app. Talk about a dynamic duo!

When connecting an existing Gear Fit2 Pro to a new phone, make sure to disconnect the Gear Fit2 Pro from your other phone.
You can also set up your Gear Fit2 Pro without a phone.

Connect to Samsung Phone

When you're ready to get connected, read on.

  1. Open Samsung Gear on your phone.

  2. Touch START THE JOURNEY > Gear Fit2 Pro. Wait for the PASSKEY to appear on the screen, and then touch OK.

    Note: If you cannot find the Gear Fit2 Pro, touch MINE'S NOT HERE.

  3. Read the terms and conditions, touch Agree to all, and then touch NEXT. You'll be prompted to manage your notifications, but this can be done at a later date. Swipe down and touch NEXT.

  4. Now your Gear Fit2 Pro is connected to the Samsung Gear app on your phone. On your Gear Fit2 Pro, you can follow the tutorial instructions or touch Skip.

For a more in-depth guide on this process, check out this super helpful simulator.

Connect to iPhone

Let's get your phone acquainted with your Gear Fit2 Pro. We're sure they'll be fast friends.

Did you run into some trouble? If you previously installed the app from the App store and you are not receiving prompts to update, then you should try uninstalling and then reinstalling it. Otherwise, you won’t have compatibility.

  1. Open Samsung Gear Fit on your phone.

  2. Touch START THE JOURNEY > Gear Fit2 Pro.

  3. Once your Gear Fit2 Pro is found, touch Connect, and then once after the Bluetooth Pairing Request appears, touch Pair.

    Note: If your Gear Fit2 Pro does not show up, make sure the watch's Bluetooth is on, and that it's not currently connected to any other phones.

  4. Read and touch Agree to the following options, and then touch DONE. Now your Gear Fit2 Pro is connected to the Samsung Gear app on your phone. On your Gear Fit2 Pro, you can follow the tutorial instructions or touch Skip.

Set Up Without a Phone

No phone, no problem! Check out how to get your Gear Fit2 Pro set up solo.

  1. Select the language you would like to use for your Gear Fit2 Pro and then touch Next.

  2. Swipe up, and then touch the Question mark. On the next screen, swipe up and touch here. You will be shown a set up screen where you can adjust the initial settings. Now your Gear Fit2 Pro is set up without a phone.

  3. Follow the setup guide, and your Gear Fit2 Pro is now set up without a phone.

Troubleshooting

If you're having a little trouble connecting, get extra help here. You'll be good to go in no time.

Data from the Gear Fit2 Pro is not Syncing with Your Phone:

  • Open the Samsung Health app on your phone. Navigate to Steps > More Options > View your step count data
     and then select your Gear Fit2 Pro.

  • Disconnect your Gear Fit2 Pro from your phone (Apps > Samsung > Samsung Gear > More Options > Disconnect) and then restart both your Gear Fit2 Pro and your phone.

  • Make sure that the Samsung Health app is up to date.

  • Clear the app cache for Samsung Gear and Samsung Health.

  • Clear the app data for Samsung Gear and Samsung Health and then reset both devices.

    

The Gear Fit2 Pro Stops Recording Data:

  • If you stop to rest or because you got caught in traffic, the Gear Fit2 Pro may pause or end your session.

  • If you are in an area with weak mobile data strength, it can interfere with the process. Try disabling mobile data if this problem persists.

Compatibility

All Android phones are compatible with the Gear Fit2 Pro, although some features on non-Samsung phones will have limited compatiblility. Gear Fit2 Pro is compatible with iOS phones, but the Email and Samsung Pay features are not available.

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